This guy is local to Barclay's / Downtown Bkln and he showed up about twenty minutes after I called…read morehim. Gave the battery a jump, answered all the questions I could think of, the PRICE IS LOW (cheapest I've heard of), and I will use him again in a heartbeat. Thanks for the great service, Dickson.

I rarely leave reviews, but this experience honestly pushed me to. When you call roadside…read moreassistance, it's usually because you're already in a stressful or unsafe situation. Unfortunately, this company added to that stress instead of helping. The lack of urgency, poor coordination, and overall disorganization made it clear that reliability is not a priority here. I ended up feeling completely on my own. I would not feel comfortable trusting them again, and I wouldn't recommend anyone else do so either.

AVOID, AVOID, AVOID!!!…read more One of the worst experiences I've had. It took multiple days to get in contact with someone, they were completely dismissive when we talked, and their prices were verging on extortion. I can't imagine a worse experience with worse service and less professionalism. Go somewhere else!

The owner / managers are great! I lost my wallet in one of their cabs and they called all my credit…read more/ bank cards to located me. Unfortunately no creditor / bank assisted them but Mr. S was able to get in touch with the credit bureau, who reached out to me and gave me his information to pick up my wallet. Mr. S was super nice and terribly honest...no a single item from my wallet was 'missing'. Thank you good Samaritans in NY for restoring my faith in humanity (dramatic, I know but that exactly how I felt after speaking to Mr. S). So my fellow Yelper: Keep Faith and your personal belongings even closer!

I can't say anything that would be any different from what your expectations of how a taxi…read moremanagement company treats it drivers i.e like shit. They only get 2 stars because there are a few of their employees, the ones who actually drove a taxi before who show some empathy. Management focuses solely on maximizing profits, with drivers needs and interests coming maybe 4th on their list of business responsibilities. Their employees have all been brain washed to fear management. Driving there, you're asked to operate within the constraints of an employee i.e work schedules whilst for anything situation that can potentially cost them money, you're an independent contractor.

I picked up a bolt or screw in my tire after crossing the GW bridge into NJ. Not in familiar…read moreterritory, and with a tire that quickly deflated to a flat, I googled Tire Plug Repair Service and The Roadside Plug came up as highly rated. Now I know why! Johnnie was responsive and communicated his ETA. When he arrived he quickly plugged my tire, checked the rest of the tire and tested the plug. It's nice to have someone helpful and caring when in an unfamiliar place. I HIGHLY recommend The Roadside Plug for any of your needs! Very fair price and quality work. Trust me, you will be in good hands!

I see all the good reviews on this guy and figured I give him a shot and I'm sure he's a great…read moreindividual but his pricing is absolutely ridiculous. Either people don't care about spending the money or they are completely misinformed. I needed two tires replaced. Mounted and balanced. I already purchased the tires on my own. He gave me a price of $150 a wheel!!Which is absurd. That's $300. I can buy all four tires for under $280. I went over to my guys at ETD in Hackensack and payed $84 before tax. That's mounted and balanced. I get you have to pay for the convenience of him coming to you and to make a dollar but taking advantage is a whole different story.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.

Stay Away @ all cost - Customer Service is disgusting - asked for some AIR in my Tires... 3/7/26 -…read morehe stated the PRICE b4 i could decide if he should proceed - he just put the AIR in and then quickly come back...Literally grab the $$ out my hand w/o saying "Thanks".#rude #disrespectful #Worst service ever!!!

Pulled in at about 4:20 on a Saturday with a flat. The gentleman attended to us right away and…read moreidentified our puncture and plugged it as well as filling all 4 tires to optimal pressure within 20 minutes. Paid cash and were in and out. Couldn't have been easier.

"Reliable and Professional" I can't recommend these guys…read moreenough! My car was dead because of major engine issues and I needed a tow after waiting for another towing company that my insurance company contracted but never showed up. My insurance company then gave me these gentlemen's number and immediately someone picked up. I told them I was given their number from USAA as a trusted towing company and they immediately took my details and gave me an eta of 10 mins and actually showed up in 6! The drivers connected my vehicle in minutes and we were off to the location. Their pricing was honest , upfront and fair. In the future I will call them directly first , since most auto insurance will reimburse if its one of their trusted partners like this company. If you need a reliable tow with predictable and direct arrival time call these dudes!!

Called early on a Monday morning desperate for a tow. Ramon answered and was so nice and…read moreencouraging - he was able to send a truck in 10 minutes and it was so easy to do a quick and simple - and SO REASONABLE - Zelle payment. Put Hook & Go in your contacts for the next time your car dies. They are the best. Thanks!