To whom it may concern; We are founding members of the…read moreMontvale New Jersey Lifetime Fitness. We've have enjoyed the club for over 12 years. We know that we are paying a premium price/dues and felt that the facilities and service were worth it. However, things have changed over the past few years. The bottom line is that we are still paying premium prices, but no longer getting premium service. We used to refer all of our friends to this club, but in good conscience we no longer refer. The machines are not well maintained, and when one is taken out of service it can take 4 to 6 weeks to repair. A number of the TV 's around the club have faulty feeds so pictures are intermittent. Many of the screens on elliptical and treadmills do not work. This situation has gone on for over a year, and management has been informed many times over these issues. The club has oversold its membership so that parking is a problem. Aurora classes are always waitlisted. I utilize your personal training services weekly and most recently, I spoke to the General manager, Dominick Delli Paoli, about a situation that has persisted for years. I am referring to classes that take place in the middle of the exercise floor. The instructor, Micah, blasts the music so loudly that I can't even hear my personal trainer and the sound is so loud that it is offensive. She lowers the music when she is giving her group instruction and then returns to the blasting music. I've spoken to management during the year and nothing has changed. Yesterday, I went to Dominick's office to request that he has the music lowered. I was shocked by his response. When I explained my request, he replied,"I will not do that!" He was rude and dismissive. I am stunned that the General Manager of an upscale club be so rude to his members. He sat at his desk and did nothing. I went back to my personal training very upset to be treated so poorly. We would like nothing more than to see this club return to its former excellence, but it's hard to believe that could happen with this current general manager. Respectfully,

I have been going to this gym for years. Over the course of time I have seen the quality of care…read moredeteriorate. 1. They continue to admit members when they have filled the gym with pre-existing members. Often times I found myself waiting for 1 of 45 treadmills to be available. 6 of them would probably out of service with no warning sign on it. 2. As far as the sauna, be prepared to be joined by 15 men. 1 of which will be taking a business call. 3. You will see a 45lb dumbbell placed in a 15lbs dumbbell spot on the rack because people don't understand how to put things back. 4. Lastly, their locker room is disgusting. My friend got Plantar Warts walking once barefoot. Towels are everywhere, locker room attendants are hitting their vapes. End of story, It's not worth the monthly payment unless you will be going 5AM-7:30AM or 7:30PM-10PM due to crowdedness.

We booked a private class and it was so much fun! Arrive early so the staff can make sure you are…read moreall in the proper harness and comfortable before you get started. I had so much fun. The instructor explained every movement to avoid injuries and we just had a blast! We laughed so much but also felt like we got a work out in. Definately broke a sweat. Would def recommend!! 10/10 experience. Plenty of parking too

Came here for a beginner bungee workout class. Having not exercised in a long time I thought this…read morewould be a great alternative to try to get some fitness in while doing something fun. The benefit to doing these kind of classes is that regardless of age or fitness level you can go at your own pace. The location is easy to find a strip mall with ample parking. I was very lucky in that the instructor told us some classes are completely packed, but this whole studio was basically ours with only myself, my friend and two others. Turned out they had traveled an hour to get there because of this type of class. The small group setting made it much easier to maneuver around when trying to learn different moves on the harness having plenty of space around you. Once we figured out how to get into the harness, it was just about getting comfortable and learning some basic moves. Once you realize that you literally cannot get hurt it's time to let loose. Given this is my first time, it took a little while to figure out how to maneuver around. I thoroughly enjoyed it, and did some spinning and a handstand!! I'm actually extremely sore due to the burpees and squats and can't wait to go back. They have packages or what I did is sign up for a single class. No commitment and with that one first time you get a second one included. I think that's very smart as it does take a minute to get a hang of this so you get another try at it. They have classes during the day and early evening so you can fit it in around your schedule. Keep in mind they are closed between Friday evening and Saturday.

Drop Fitness is an absolute gem in Bergen County, offering a truly upscale gym experience without…read morethe upscale pricing. Coming from Equinox, I was impressed by the similar modern vibe and high-end amenities they offer, though the products are not identical. The facility is exceptionally clean and modern, featuring a great selection of classes, a dry sauna, and even a convenient juice bar. I particularly love their flexible membership options that don't lock you into a long-term commitment. It's an excellent value proposition and a fantastic option for anyone seeking luxury fitness without the heavy price tag.

This gym is being run by people who have no idea how to serve the fitness community? I like many…read moreother people like to consistently workout at the same time every morning-5am. For some reason Drop Fitness doesn't open until 7AM on weekends! So you lost me there. I also noticed they close very early M-F and even earlier on the weekends. So I took a couple of classes and the yoga room was enormous- for such a small gym I don't see why they need a yoga room the size of a basketball court. Then I took a class with Joanna "JoJo" who might have been having a bad day or is just not well mannered but either she was unprofessional and her attitude was very unattractive. Came across like she is better than everyone else and snobby- not my cup of tea. Pro's- the gym is pretty clean,the locker rooms are nice (but no steamer) and the members seem like they have a nice vibe. I joined LifeTime instead as operating hours are very important to me and I can't take classes with instructors who carry themselves like that.

Luke the Lifguard does an excellent job, makes sure everyone showers before using the facilities…read more Has a great rapport with the staff and members; and promotes a friendly environment.

This place is constantly dirty, and never taken care of with inadequate facilities and broken…read moreequipment. The staff are mixed with some being great and some not. Do not come here.

The Yelp reviews had me reticent. I work up in this area a few days a week with my home center…read morebeing in central coastal NJ. Dara was the best!!! The equipment all worked, fellow patrons were courteous, and the hydromassage was a great ending for me. Looking forward to tomorrow!!

Honestly this is one of the best planet fitnesses I've been to in NY. People put back their weights…read moreafter they're done. The machines worked. They had a hack squat machine which is rare for a PF. The locker room was clean and people genuinely looked like they were enjoying themselves. Granted I went at 2pm so maybe that is low traffic time. But if I lived closer I would def go here on the regular. I normally stay away from PF's in the nyc area because 8 times out of 10 there's always something weird happens. Or you can't use equipment because someone has taken all the dumbbells for themselves while commandeering the squat machine. Or a machine is broke or it's super crowded. But this location in New York I def recommend.

The gym is clean and has a bunch of new working machines and equipment, but it is not…read morefemale-friendly. There is one hook for a towel and nothing else in the showers, so you'd need to put your clothes on the ground; gym and clean ones. There are no benches or garbage cans in the shower areas either, so you'd need to use the garbage can over by the entrance to the locker room if you need one. There's one tiny aircon hairdryer for the entire locker room, and if you have any kind of thick hair, it's not going to work at all. Good gym for working out, no bueno if you need to wash off after it.

Gym is always very clean and is as good as or better than any gym in the area charging 2 to 4 times…read morethe dues I pay here. They have recently upgraded their cardio machines and strength training machines.

Been a member of 24 Hours for several years and prefer their Ramsey location for many reasons. Not…read moreonly is this gym a great place to workout, the staff is always very friendly, helpful and supportive. If you're not a member, make the commitment TODAY and join 24 Hour Fitness in Ramsey. Pictures with my gym buddies included.

24 Hour Fitness is becoming more of a historical name than a description…read more This location is open about 112 of 168 hours a week, and the pool, hot tub, and sauna have even shorter hours. If staffing cost is the issue, heck, raise the membership a few dollars and actually deliver the 24 hour access the brand promises. The facility also needs more basic ownership. Some equipment still has cracked padding, many locker locks are broken, and I have repeatedly had to ask for cleaning bottles and paper towels to be refilled. Once at 5:30 AM, I asked for towels and got a sigh and attitude. It was 5:30 in the morning. The gym had hardly experienced a full day of use. I have had friendlier responses other times, but I still should not have to ask. This feels like a basic management problem. Create a routine. At the start of every shift, walk the floor, check bottles and towels, straighten equipment, rerack weights, check the locker rooms, and identify maintenance problems. Do it once or twice during the shift and again before leaving so the next employee starts with the facility ready. Clean throughout the day, not just once in the morning. Give the staff ownership and help them take some pride in the place. Sitting at the front desk is not a problem when everything is clean, stocked, organized, and working. But right now the one thing you can absolutely count on is the crackly announcement 15 minutes before closing telling everyone it is time to leave. That is what makes this frustrating. This could easily be a five star gym. It does not require some massive renovation. Open 24 hours, extend amenity access, fix the obvious maintenance issues, keep the place clean and stocked, and have staff actively manage the facility instead of simply saying "have a nice workout." A relatively small investment and some basic management could take this place from a 1 to a 5.

Gym is good just need some minor improvements but it's getting there. The one thing is the music…read morechoice.

Best gym in Rockland County with amazing machines. Always clean and has a super friendly staff.read more

I love this location! I was visiting the area recently and decided to stop by the Montvale branch…read more-- and I'm so glad I did. The building looks like a barn on the outside, which gives it such a unique charm, and the inside was super clean and really cute. The staff was welcoming, and the overall vibe made my workout such a great experience. Loved my visit and hope to be back

WE LOVE ORANGE THEORY!!! the coaches and staff are amazing (especially mia)!! super fun classesread more

Gym is clean and the staff is friendly The saunas and steam room is a nice touch to this gym…read more Plenty of cardio machines

THE GOOD: I was a member here for 18 months. It cost me $70/month. It is a respectable gym with…read morepretty terrible parking. You must cross the road to get to the entrance, which is ok. I think commuters and other businesses share the parking lot with gym patrons, making it a long walk to the front. Inside, Vision Sports Club is a pleasant place. It's large; it's always chilly inside - but overall, this gym has decent workout space (even for serious lifting). The showers are clean, and the locker room is impeccable. There are classes, but most of them are located in the far corner of the building in a warehouse-like setting. The only instructor worth mentioning is Janice, who is quite good. The gym overall has no character - I think it's a cross between a Gold's gym and a Planet Fitness. THE BAD: When quitting the gym - I moved away from the area - the manager gave me a VERY hard time. They charged me for nearly 2 extra months, and when I complained, she went off on a personal attack asking me my age, questioning my maturity level, yelling, etc. No explanation was given, other than "that's the way we do it." From what I did understand, I was 3 days into the month, so I had to pay for that month AND the next (I was on month-to-month basis at the time). So I paid, and politely left. I'm not coming back.