The PNC Bank in Zebulon is easy to get in and out of. This location just has a drive thru ATM…read morerather than one in the entryway as well. I didn't go inside so did not interact with anyone. But the location met my needs.

All I can say is that I love credit unions. Big business banking just doesn't give you the…read morepersonal care that you get at a CU. Whenever I'm home and able to access a SECU branch I do so. They have great training programs for children learning to manage their money, and are always willing to help you no matter the cost. The only drawback is you have to be a state employee to bank here. Guess I got lucky there and was grandfathered in.

This location is located in a convenient location near a shopping plaza and the freeway…read more Unfortunately they changed they hours and are only open 10-4 during the week and have closed their drive in service. This can be inconvenient for people that work during these hours. I rarely need to go inside but when I do there is typically always an extended wait since there aren't many employees working. During my most recent visit which I had to wait until the weekend to make because of the short hours, the teller advised me that this bank wasn't her home location so she couldn't assist me with what I needed done. The other bankers were all in their offices assisting other customers. After the teller & two other bankers spoke for a few minutes and then answered questions of another customer that came in after us, one banker came over and advised me that she could help me in about 10-15 mins. A few mins later another banker came over to assist me but she couldn't get logged into the system after several attempts. She then asked me to come back another day since she thinks that the particular system may be doing an update or something. Update: I came back the next business day & the same teller told me that this location doesn't perform this task anymore so I needed to go to a full service location. When I asked why they didn't tell me the other day, she said they didn't know & the transition was starting today.

OMG! Every time! 1 teller. 15 ppl in line.... me being one of them. The people are friendly so one…read morefull star for that but dang..... someone needs jump in to help this poor lady while we all stare. I think there's 2 or 3 workers hiding in the back! Nice building though. Thank God I don't need to doo this often.

This is the bank to go to! Just moved to the area and Malorie, Dee and everyone at the bank were so…read morewelcoming, so helpful, and made the task of switching banks, simple. They treat you like family... who doesn't love that? 5 stars- no joke

I utilize the services of Fidelity Bank as a trustee of a non-profit organization. I recently went…read moreto open a business account with Fidelity as I was able to experience their professionalism and low/no cost business checking. The staff are ALWAYS friendly, and helpful. I have never been to the location in Wake Forest, where I have not been greeted in a genuine and positive manner. This branch is literally a breath of fresh air. The process of opening an account is seamless, easy as pie. I received my products quickly and have been happy with the smooth transactions thus far.

I came in to speak with a banker she waa so rude and not speaking at all we were asking her…read morequestions and she was on the computer typing away as if she was a court clerk! The was someone else we were supposed to speak with and she quickly decided that staring at the computer would somehow answer our questions...these ppl are ao rude and unqualified to answer simple questions i was so furstrated while i was there. I hate this SECU rude nitwits!