I come here ever so often & I've never had a bad experience. The lobby is clean and tidy. The guy…read moreat the main desk (I forgot his name) is always so friendly & often has notarized documents for me quickly without sending me to a banker in the office. I saw someone today (I think her name is Jillian - why can't I remember names? Ugh!!!). She was very sweet and efficient in handling what I came there for. We had a great conversation & we laughed the entire time. I like it when a potentially stressful situation is made easy for me. I also like that there's always somewhere to park. There's 2 ATM machines too (a drive up & a walk up). Though this isn't my main financial institution, I highly recommend SECU and this location.

NCSECU has taken fantastic care of me over the years. Don't go to a bank and get ripped off by…read morecrazy, expensive ripoff fees. They'll have you covered, from savings to checking to loans and mortgages. NCSECU has been there for us when we had health emergencies, hurricane damage and for everyday necessities like mortgages and checking. When we were shopping for a new house, our original lender's loan fell through on the very day we were supposed to move! NCSECU took up the paperwork, streamlined the process and had us in our new property in only four weeks. They saved our dream and enabled us to spend the rest of our lives in our dream house. The staff is always friendly and welcoming at every visit, and kind and caring in family emergencies. You will never find that level of personal attention at a big banking institution. Can't say enough good things about NCSECU!

Don't waste your time. Customer service from men in the offices at the Knightdale NC branch is…read morenonexistent. Tellers are great. But if you have specific account questions try another branch! The staff in the RTP branch run rings around the men here. There was one woman (in the first office to the left when you walk in) who appeared to be very helpful with the customer she was assisting. Other office staff were basically walking about talking to themselves.

I came really say anything bad about this Wells Fargo. Bank very clean and workers really…read morefriendly. I will definitely return

This location is located in a convenient location near a shopping plaza and the freeway…read more Unfortunately they changed they hours and are only open 10-4 during the week and have closed their drive in service. This can be inconvenient for people that work during these hours. I rarely need to go inside but when I do there is typically always an extended wait since there aren't many employees working. During my most recent visit which I had to wait until the weekend to make because of the short hours, the teller advised me that this bank wasn't her home location so she couldn't assist me with what I needed done. The other bankers were all in their offices assisting other customers. After the teller & two other bankers spoke for a few minutes and then answered questions of another customer that came in after us, one banker came over and advised me that she could help me in about 10-15 mins. A few mins later another banker came over to assist me but she couldn't get logged into the system after several attempts. She then asked me to come back another day since she thinks that the particular system may be doing an update or something. Update: I came back the next business day & the same teller told me that this location doesn't perform this task anymore so I needed to go to a full service location. When I asked why they didn't tell me the other day, she said they didn't know & the transition was starting today.

OMG! Every time! 1 teller. 15 ppl in line.... me being one of them. The people are friendly so one…read morefull star for that but dang..... someone needs jump in to help this poor lady while we all stare. I think there's 2 or 3 workers hiding in the back! Nice building though. Thank God I don't need to doo this often.

Slow. People in line talking about closing accounts here because it's slow. All Bank of America…read morebranches are slow.

Slow, but I did come during lunch time. Overall good experience with relationship manager David…read moreGoodhart who assisted me with name change on my accounts and car loan.

Our accounts were hacked so we had to change all of our accounts. Well one account was not changed…read moreand the one account was closed out and shouldn't have been and now the ss check is not going into the right account thanks to the manager. My husband called and was on hold with him for 30 minutes and he never got back with him so when he hung up and called back he was gone.

All I can say is that I love credit unions. Big business banking just doesn't give you the…read morepersonal care that you get at a CU. Whenever I'm home and able to access a SECU branch I do so. They have great training programs for children learning to manage their money, and are always willing to help you no matter the cost. The only drawback is you have to be a state employee to bank here. Guess I got lucky there and was grandfathered in.

This is more of a review of PNC than this particular branch. I have a mortgage with them due to it…read morebeing sold. Recently I'm trying to refinance it and need a copy of 2 years payments. Their online system does not provide tht much history, nor does it allow you to order it. Instead, I was forced to call their 800 at least 4 times. This is because when walked into a branch and they refused to look this information up and print me a copy. The first time I called the 800 number they sent 2 months of one year and 3 of another in a very cryptic format, but not the full 2 years. They did, however send it through their secure email system. That part was nice because it saves me a trip and makes it easier for me to send to the other loan company. Subsequent times, they refuse to use their own system because they either don't have access or were told their secure email is not secure. They think it's more secure to physically mail the document to my USPS box which anyone can get into. They would fax it to me, but they charge 15 for that, unless I fax it to their helpless branch person. This is just a mortgage for one person, but I wouldn't want to have any further dealings with them. I recommend banking at PNC if you enjoy going to the DMV, or find routinely talking with the IRS to be a pleasant experience. I know no one at PNC will ever care how horrible their experience is. Afterall, I'm sure it's just their policy and they only work there.

3 bankers and it took me over 15 min to get a certified check because they were having side…read moreconversations and computer issues... This is my second time @ this branch and the second horrible experience... Done