Went in to only have 2 long layers added to my hair. I asked that absolutely no length be taken off of my hair. I have been growing out my hair for 4 years with no hair cuts, taking great care of my hair, taking supplements and vitamins, hair masks, braiding my hair for sleep, absolutely no heat tools, and it was finally 16.5 inches long beautiful and thick on the way to 18 inch goal. I had lots of time and money invested into my hair to avoid hair extensions. The girl continued to say I had split ends. I said I do not care do not cut them and do not take any length off of my hair. Absolutely nothing off. We ended up agreeing on 1/4 of an inch taken off just to even it out. She cut OVER three inches all together and I still don't have any layers and my "face framing" bits are about an half inch to an inch shorter on one side. My hair is now 12.5 inches long at best. This is going to take me about 2 years to grow back not to mention the cost of the vitamins, supplements, hair products that I needs to re purchase to start growing my hair again. Not only did she ruin my hair she was rolling her eyes at me and did not listen to what I wanted for my hair at all. She just did what she wanted despite my very very clear requests NOT TO CUT LENGTH. My hair is naturally wavy and needs the length and weight to keep it weighed down and now due to the short length is a frizzy extreme curly mess. I look like a poodle. Everyone I know asked me why would I do that to my hair. So very embarrassing. If you have long hair and want to keep it DO NOT go to this location. EVER!!! Drive to Calgary and and have a place that Takes pride in their work touch your hair. I left the salon bawling and am absolutely heartbroken that this has happened to my hair. -1000000000000 stars. read more