They are very knowledgeable and honest about repairs. Great towing service too! Highly recommend…read morefor jeeps!

The best. Great service, great people, great owner. Been using Deville's my entire life.read more

Horrible experience today. Asked price oil before consenting to services. Clerk replied 36 but may…read morebe more not sure how much oil a truck would take(I know red flag) I consent mechanic begins comes in says I need gear greased in back end no grease there..I shared I would wait...he insisted I needed synthethic oil that's recommended and it's 80 dollars for change. I ask him to cancel order he States he can't he's already pulled plug and drained it. I state I'm between rock and hard space. Comes back wanting consent to add wiper fluid and antifreeze...I decline..... conversation with clerk in garage over price....he shares well that what she wanted. Check out total 115. Felt humiliated, frustrated and totally taken advantage of. Far cry from 36 dollars esp for someone limited income. I have no desire to ever return. Not from Alexandria. Only stopped for oil change because voice over for track requested service.

I had car issues while driving from Dallas to Baton Rouge and just pulled into the service…read moredepartment. Bryssa and the staff were so helpful! They got me back on the road safely. For a moment I considered moving to Natchitoches just so I could use this service department. Seriously, they care and it shows!

For me, it was classic bait and switch. I was truly expecting more honesty but was sorely…read moredisappointed. I did end up buying but the bait and switch left a bad taste.

Excellent service!! Whenever I am in this part of the country again and need assistance with tires…read moreI would absolutely come back here again. Worked with Mike who was super nice, super quick and super efficient. Highly recommend!!!

They were quick and the price was fair. I needed help with a tire problem and was from out of town…read more Many tires stores take adavantage of that but they quickly changed the tire and at a very reasonable price for a new odd sized tire

The process of buying the car was quick and easy, but we found out from our bank weeks after…read morepurchasing that the dealership put the title in our name and sent it to us directly instead of the bank whom we received a loan from. My husbands name is on the documents, so he had to drive back to Alexandria from Fort Polk to fix the error at the DMV. Navy Federal gave us a limited time to correct the mistake or we would have our vehicle REPOSSESSED. He is an active duty infantryman and it's very difficult for him to step away from work between their training schedules, let alone to manage a DMV appointment within that time frame. He's lucky he was able to get out of work at all to resolve the situation. I am in Nursing School and work full time as well. It is not ideal to have to handle careless mistakes in the little free time we have. Leglue then promised us a detail on the car as well as an oil change to compensate my husband for his time and their mistake. We were told to have at least an hour of time to spare while they "detailed" the car. I took the car in for the detail and it was promised to me by Cobin that they would scrape the adhesive off the front windows. I got in the car and quickly realized the adhesive was not removed, the car was dusty and the trunk wasn't even vacuumed. I waited over an hour for a sub par detail. I was told "sweetie these are not professional detailers". For $3.00 at a self car wash on base after ten minutes our car looks better than what I waited close to two hours for. They did take it back and fix the adhesive, but a serious waste of my time. Shortly after, my husband scheduled this oil change weeks in advance. The service department directly reached out to us on their own accord, so this should have been caught. This morning my husband was 45 minutes into his hour long drive to Leglue to receive the oil change and a service member called to say they do not service Toyota vehicles. This was scheduled over a week in advance and they called barely an hour before the appointment. A waste of time and gas. I will be happy to not go back to this dealership again. My husband is now doing our oil change himself at home which I can at least trust will be done well. After experiencing multiple inconveniences at this dealership, I would advise people to explore any of the other dealerships on Coliseum.

Best car shopping experience I've ever had. Chad Jeffers was kind, professional, and…read moreknowledgeable. No pressure; very professional. Love my new Rogue!

High quality work Recommending ev one…read more excellent mechanic work great customer service

Worse place ever don't go here unless you like getting screwed charged me for a oil change and…read morenever changed the filter and charged me 400 to change a starter and I brought the starter with me

Everyone is friendly and efficient, I go there for my oil changes. I always walk around and look at…read morethe automobiles they have on the lot while I wait. I've never had to wait longer than a hour.

Do not shop Vaugh Used Cars in Alexandria. Bought a used car, very seamless process, however the…read moreday I go to drive it off the lot the ac is not blowing cold. I tell the salesman and he says leave it with him. I leave it and the next day I get a text saying the ac is fixed. I drive it for about a month and the ac goes out again. I bring it in and after waiting an entire week to hear anything turns out I need a condenser coil. 2100 to fix it. I tell them, there was an issue before I left with it and I was told it was fixed, obviously not. Someone just put a charge on it and let me leave with it knowing something was wrong. On top of it, it was not even put into the system that anything was done at all. I have texts as proof yet they still refuse to service it for me. So everyone be aware of the shady place that is Vaugh "Value" Alexandria

Best mechanic, and staff in the area. I would definitely recommend him to anyone needing work done…read more I wouldn't trust another mechanic if I had to! Reasonable prices, great service and reliable!

Hands down,the best mechanic shop I have used! I was skeptical at first due to the price being less…read morethan half of what other shops quoted me but not anymore. The first time I used this place was after I called almost every other shop in this area. Reluctantly, I told myself just one more place. I am glad that I did.First there price for installing an A/C compressor was less than half the price than there competitors. Secondly, they promised they could have my truck done that day which was a Thursday and I called the Tuesday prior. Everyone else stated it would be at least a few days once I actually dropped off my vehicle. I thought that finding a honest and reliable mechanic was impossible but these guys restored my faith!Bringing my truck there in the morning for another repair and have the utmost confidence in these amazing people!!!!