I searched for acupuncture in Lake Havasu and only found two places. One was "A Acupuncture Center"…read moreand the other was the "Institute of Chinese Medicine and Acupuncture." I just discovered they are actually the same business. While I liked Jeanne, her office was in complete disarray, with trash and debris scattered all over the counters. As I walked to the treatment room with her, I noticed tons of dead gnats stuck to the yellow ball above the weight scale. As you can see from the photos, there's a sign that says "Please sign in," but there was no room on the counter for a sign-in sheet due to the clutter. Trash was piled up in the lobby as well. When I entered the room and explained my numerous symptoms, she asked where I felt the most pain. My condition is more complicated than just one area, but I told her my right hip hurt the most--so she treated only that area. The room did not feel sanitary at all. Gnats were flying around my body as I lay there. I was placed on towels from which she was picking debris, so I removed my sweatshirt to use as a cleaner surface for my head. She did place a paper towel where my head would rest, but there was no medical paper covering the table. She showed me a sealed package of needles to confirm they were new, but she never cleaned my skin with rubbing alcohol before inserting them. I found this odd, as everyone else I've seen for acupuncture has done this first to reduce the risk of infection--after all, we all have bacteria on our skin that could be pushed in with the needle. She then connected me to an electric pulse machine and turned it up so high that I winced and yelped in pain. The room was completely cluttered and still didn't feel sanitary. She left her cell phone in the room, and it rang three times while I was trying to relax--she never came back in to silence or remove it. I was left under a bright light with no soothing music, while she and a coworker spoke loudly outside the room. She eventually came in, removed the needles, and wiped the small spots of blood with tap water and a cotton ball. I asked if I was done, and she said she was going to do cupping. She used jars that looked like jelly jars, not professional cupping equipment. She created some kind of concoction inside each jar, including what looked like a cotton ball, lit a match, and pressed the jar to my skin. Again, I was concerned about the cleanliness of the jars. Jeanne was very nice and clearly wanted referrals. I know how important reviews are, and I genuinely wanted this to work out because I would love to have a local resource. But given the condition of her office and the lack of sanitation protocol, I'm too afraid to go back. I wish her the best of luck.

Jenny is an amazing Doctor Who cares and doesn't just give out prescriptions. She actually fixes…read morethe problem instead of medicating it like all of the doctors seem to do.

I tweaked my neck and was in quite a bit of pain. I saw Dr. Sanatkar and she did a quick…read moreassessment/treatment and I was 30-40% better right after and, as I write this 3 days later, I'm 90-95% better! Highly recommend... very professional and effective!

I have left three separate messages to book an appointment the past 8 days. I've left days and…read moretimes for prospective appointments, as suggested by your automated voicemail. I'm already disappointed in the level of customer service, and I have not even walked in the doorway. Please contact me to rectify this issue. Follow Up: I give credit to the staff for making up for the rough introduction. I was pleased with the overall experience.

I took my daughter to get a back adjustment, as her low back and hip were bothering her from…read morerunning track. The front desk lady (possibly Anne or Audra, not sure) came into our room and asked my daughter a series of questions, one of them being if she received the Covid vaccination. When my daughter answered yes, this lady literally said, "it causes death and destruction"! Unbelievable, needless to say I told her not only was that completely false but highly inappropriate. This extremist point of view has no place at a chiropractor appointment, let alone forced on patients. We stuck around so that I could tell Dr. Linda Marquez Goodine (our Chiropractor) what had happened, and that my daughter was shaken by the experience. The response I received was, "everybody has their own opinions". No apology given, which implies this behavior is condoned by this chiropractic clinic. I would strongly encourage you to find a different location for your chiropractic needs.

I was on vacation at Park Moabi enjoying the river when I threw my back out. I was in pain and…read morecould barely move. After calling several Chiropractors in Lake Havasu and not being able to get an appointment American Chiropractic called me back and was able to get me in the same day so I could continue to enjoy the rest of my vacation. They even informed me that they would be around on Saturday if I needed to come in for another adjustment. I had a great experience with them and recommend.

Jeanne is a master at her craft and being directed here by the VA after receiving so much praise…read moreabout her abilities I found myself very impressed! Jeanne is a wonderful woman who's a bit all over the place but in a good way! Shes very passionate and highly experienced! I left her office feeling relieved and pain reduction in my shoulders and back by approximately 75%! Will be returning to her office in a few days as my condition is a forever issue but now knowing the relief I get from being cared for by Jeanne is a huge sigh of relief!

Dr Anita Lanier helped heal the pain that I had in my back, neck and legs. I always went to the…read moreroom that had the heated table because it made the experience more pleasant. She's so friendly and kind too. I started going to her in November 2024 for a few months and I haven't had any major pain since. Would highly recommend going to her for pain relief.

Dr Lanier is excellent , she helped me out tremendously, i highly recommend her , she's excellent !!read more

STARTING FROM THE RECEPTIONIST TO Esther Zheng who has her PhD in Chinese Medicine , my appointment…read morewas so beneficial to my concerns. I've had 25 yrs of back pain, I've went thru all the traditional procedures of traditional treatments ie; Ablations,steroid injections, and trigger point injections , in frustration, of constantly having chronic pain I decided I would try Dr. Esther Zheng, acupuncture and Chinese medical procedures. After great explanations and follow up health knowledge, Dr. performed a procedure that has proven to be helpful for my pain. I'm totally impressed with the office staff and their efficiency and very impressed with Dr. Esther, her knowledge and procedures of Chinese medicine. I would definitely recommend Esther Zheng for any of your healthcare concerns. Carole Whitwer

Called and made an appointment for 4/10/2026. Have called for 4 days to cancel appt. Voice mail is…read morefull. Drove down to office to cancel in person. Not able to get to 2nd floor elevator/stairs locked. Now finally getting text and call office closed due to emergency.. Communication is key