There is a female with a supercilious attitude. Talks with…read morea condescending,cold, harsh tone. You need to work on that, "honey". Don't get on the phone with customers. Have someone else with good manners take the calls. The customers will appreciate that.

The owner doesn't mind being rude to iOS loyal customers. My doctor's office called over there and…read morehe was an asshole to her, too. Their customer service skills completely suck. Would NOT recommend unless you feel like being on the receiving end of verbal abuse.

First time going here, called in to check if they have the medicine. The staff are friendly and…read morepolite. The store has lot of medical stuff ranging from shoes, compression bands and other medical products. A great local store.

The staff at the Medicine Shoppe is by far the BEST group of people we have ever had any contact…read morewith regarding pharmacies. They truly do care about you personally, and we are grateful for the amazing work they do for us. It's the best!

ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Shameful lack of professionalism & service. They do not answer the phone. Automated countdown as to…read morewhere you are in line. CVS has a messaging system where they can call you back if they're overwhelmed at the moment. Here, you wait patient only to have the tech/pharmacist lift the receiver & promptly put you on hold. Not even an attempt to ask you to hold please. I only heard her shout, "You got the number?!" & clicked over to limbo. Their QA system will register they seem to answer their calls in a timely manner only but bc they know how to game their antiquated system.

I literally waiting over an hour almost two for two prescriptions at there pharmacy. So if your in…read morea hurry or expecting your meds to be quick i do not reccomend this place

Their photo center is always extremely quick and accurate! I don't think I've ever had a photo…read moreorder that hasn't been ready before my quoted time. And you can always find deals online as well! Their pharmacy is also great! I had lots of trouble at the one up the street on Springboro Pike near Meijer, and this one has been absolutely perfect since I switched!

A quick in an out store as well as the 24 hour pharmacy that is top-notch !!! 5 stars !!!read more

I used the online photo lab... Created a couple calendars. I thought that I had created the…read morecalendars at another Walgreens. Apparently I had used the one on Smithville. I called because I was ready to pick up the calendars... Someone by the name of angel answered the phone and was working the front registers. They were very busy I was checking people out but this person politely took the time to check my photos and find them because only one was found at the time. Very professional and very helpful. Although this Walgreens is slightly further away from the one that I generally use I will be frequenting this particular Walgreens because of angel ...thank you!

I had mixed experiences with this Walgreen's locations - all in the same day…read more When I arrived, I was greeted by an employee who asked if I needed any help. They then pointed me in the right direction, and as I left, I was seriously impressed. I've rarely been greeted or assisted by employees at convenience stores, so it was very nice to have someone standing there, waiting to greet and assist me. I had needed to make a copy of an 8x10 photo (only one photo, only one copy), so I dropped my photo off and was asked to return in an hour. After I returned an hour later, I was told they were experiencing problems with their equipment. They asked that I walk around the store for another 15 minutes, while they prepared my photo. After twenty minutes, I went back to the desk and was told my photo wasn't ready. I gave the employee my phone number and they assured me that they would call when my photo was ready. Three hours later, no one had called, so I went back to Walgreens. The employee at the photo counter was one of the same employees I had spoken with earlier. My photo was finally ready (four hours late, and no one had called), and I asked the young man if they offered any kind of discount - since I had driven out there unnecessarily earlier in the day. The young man behind the counter was quite rude and snippy, saying that it wasn't his fault the machinery broke. All he needed to do was say "No, we don't offer any discounts," and everything would have been fine. Instead, he was very rude and I had to ask him three or four times what my total was when he rang me up. After filling out a complaint on the Walgreens website, the manager contacted me and sorted everything out - which slightly bettered my experience. Overall, the store is alright. Depending on who is working, the customer service can range from horrible to amazing.

I spent close to an hour trying to get a passport photo. The person had to consult with someone…read moreelse to get a shadow from an earring erased. I suggested to retake the photo. They did not tell me anything about earrings before they took the first short. They spent an inordinate amount of time trying to doctor it. When I got it home, it was immediately rejected by the state department. I took it back and they had absolutely no idea what was wrong with it. To make it worse, they would not give me a refund because it was against store policy. I'm disputing it with my bank. How hard is it to take a digital photo against a white backgroud? Too hard for these people! They do not know the rules for passport photos from the state department. Beware if you have your prescriptions filled here. Total, utter incompetence.

Once again I go in to refill my wife's seizure meds and they can't fill the order. Every month she…read morehas to miss 1 or more days without how hard is it to make an order, come on do better.

The convenience of having a pharmacy 5 minutes from home outweighs the fact that I may have to wait…read morea day for them to order a medication. i can always drive over to Fairborn if I need a prescription right away, but the big pharmacies don't always have everything in stock. I'm not sure the same pharmacist from 2022 is still there, but the people working there have always been very helpful and nice.

Kent the Pharmacist pushes his religious beliefs on others by electing to not provide plan B to…read morecommunity members seeking to utilize it with or without a prescription. Kent is not a qualified doctor of pharmacy and has an outdated Bachelors degree that is so old it was grandfathered in. He is neither a woman or a doctor and allowing him to deny plan b, a valid contraception approved by the FDA and generally available without a prescription, is a slippery slope. What forms of contraceptions will he deny next in the name of misguided understandings to the science and facts of the human reproductive system? Kent is forcing his beliefs on a community with limited access to important and vital medication. Kent was rude to me when I initially called to verify the information I had learned and researched. He stated that he did not know when he would have more plan b and fumbled with his words when I requested for him to help me understand why I was hearing that he sent an entre shipment back. Kent then hung up on me and when I called back refused to give me any information on who I could contact regarding this issue of Kent wanting to force women into pregnancy.

Kmg Pharmacy is the best in the area. The service is excellent,and the staff is friendly and…read moreknowledgeable. My monthly refills are always on time and the pharmacist and staff kindly answer any questions that we might have. Thank you for the great service.

I needed to get a walker and found this pharmacy that worked with a DME (Durable Medical Equipment)…read moreprovider and this place was listed on my United Healthcare formulary as being covered. Mike and his team worked to get the necessary medical information from my primary care physician who wrote the Rx for the walker. The process is kind of ridiculous (not on behalf of the pharmacy, but insurance... a prescription from my primary care doctor wasn't enough, UHC wanted medical "evidence"). In the end, UHC didn't cover this, but the pharmacy gave me back the Rx and medical records they'd obtained so I could go to another pharmacy that insurance would accept. Friendly, professional local place that I'd highly recommend!

Excellent service! They have always went above and beyond. I get my hormones, hormone testing and…read moreivm from them.