Went to this ER with a high fever. Because it was early in the evening, they weren't busy & took me…read moreimmediately. I was treated professionally & compassionately during the entire 3 hours I was there. My only concern is that they gave me 2 different heart tests even though I assured them I had no heart problems. I haven't received a bill yet (I have insurance) so curious how much those heart tests are going to cost me. I was eventually diagnosed with pneumonia, given antibiotics & released. I would come here again, if needed.

The ER department was great. I got in right away. The nurses and doctor were excellent. I am so…read morethankful to have this medical center close by! I would recommend this ER to everyone.

We are happy with the ped center. We love our doctor, Dr. Black. He's awesome! He is my doctor, our…read moredaughter's doctor and my husband's (who was a previous cancer patient.) We've never been unhappy with Dr. Black. We've heard others complain about the staff but we've never had a problem. The phone staff (operators) can be less than pleasant at times but nothing that's ever ruined my day or anything. There is one doctor who was the one we were always forced to see if Dr. Black wasn't available (same day appointments, etc.) and we were unhappy with her (poor bedside manner, very, very slow causing a 2 hour wait in the exam room before seeing her). But otherwise, we've been coming here for years and are pleased!

Dr. Parliament is upfront and honest, yet conservative - he doesn't just slice and dice if he…read moredoesn't think it's necessary. He has a great way of explaining things without being condescending. However, it takes for-freaking-ever to get into his office for an appointment. They usually don't have anything available until a month out. For that reason, I have to deduct one star. Otherwise, this is the best possible experience you can have at a doctor's office. Oh, and do not wear perfume or heavily-scented deodorant or hair products when you go to his office. He's highly allergic.

Currently I am visiting family from Mississippi and visited Reid Urgent Care when they opened this…read moremorning. I was very pleased with the care I received. The front desk staff was very pleasant and I was taken back to a room very quickly. The nurse that took my information and vitals was very pleasant and the doctor was also pleasant and very thourough. The facility was also spotless! Highly recommend!

As walk-in Urgent Care facilities go, this is a very good one. Not being from Richmond and never…read morehaving been a patient in the Reid Healthcare Network, the wait time and care was solid. I actually was seen by a doctor, a very thorough work-up was completed and the doc even checked my pharmacy records before prescribing me anything! I would recommend a stop here if you need urgency but not emergency care.

I went to the podiatrist to check on some redness that I couldn't clear up with antibiotic…read moreointment. The doctor said my nail was too long and was hitting the end of my shoe causing this redness. He cut my toenail in three jagged cuts with a large clipper lifting the nail off the nailbed and causing some anguish. My nail is still growing out. I went one time in March. Ever since then Medicare had been charged $19 per month by Hoosier Foot and Ankle (alias Upperline). I notified Medicare and today I'll notify my secondary insurance as they are paying some also. I paid $102.28 in April for that March visit and haven't been back since.

The receptionist was amazing..Dr Offutt was so nice and explained everything! Very helpfulread more

Had a decayed tooth that turned into Ludwig's angina that needed a surgical extraction. No…read moreinsurance. Cost was below expected. Felt no pain as they did the procedure. In And out in an hour. If you're in need of any kind of work I highly recommend them. I will make them my permanent and keep up on my teeth. They potentially saved my life. I'd give 6 stars if I could.

They seem to care about their patients and are very accommodating with the schedule. Front staff is…read morevery knowledgeable/helpful with insurance and giving accurate billing info.

This place on one hand does a good job of specialty care, but the other hand (treatment of…read morepatients....) sucks. I was in there for a work related accident. If it wasn't for my wife being at my bedside 24 / 7 more then half of the calls for (needed help) would have left me in dire pain. Three times the food service took my food without asking if I was done, I ALWAYS had to rely on my wife to assist me to the rest room. Half the time when I pressed the call button, it took over 15 minutes before a nurse came in and helped. (even in the middle of the damn night). My doctor was awesome, and some of the residents were ok, but one thing I found sad is - the doctor order 'leaches' to help try to save my crushed finger and a dietitian had to come in and put them on my finger - NONE of the nurses would do it. As for the birthing center (and this was 18 years ago), they did good, but who knows now how they are. If it wasn't for my doctor, they would get one less star....

The staff at this location are great willing to listen and tell you like it is they did a great job…read morein making me feel comfortable and glad I went to them

I'm so grateful I found University Dermatology Richmond. It's hands down the best dermatology…read moreoffice around. The surgeon is incredibly skilled, and the fact that it's the only Mohs surgery office in the area made me feel reassured I was in the right place. Dr. Wargo is Great!