I have used them for years. Always speedy service at a reasonable price. Highly recommended!

Needed a circuit board replaced (~$190 for the board). Labor for less than 30 min of work, another $160 for a total of $330. Tech offered to reprogram remotes but never mentioned this would be an incremental charge (10 min, $30). Grand total, ~$380. Service was good but terrible value. read more

Mike came out and did an excellent job. A power surge had fried the sensors on one door and had to be replaced. He also lubricated both doors (hinges and rollers), replaced the old key pad which hadn't worked since we moved in over 2 years ago, and programmed our car opener buttons to open the garage doors without the portable fob. Arrived on time and completed all of this in about an hour. He's my new garage door guy now. read more

What a relief it was to find First Call Garage Doors. I usually use Yelp to find local companies to use for services. We had used another company prior to finding First Call Garage Doors and after a bad experience with a different company I figured it was time to try someone new. I request a quote from three different garage door companies on Yelp. All prices from all (3) were roughly about the same which was a good indicator that the price was fair. I then like to look through the reviews and see what others are saying. In this case, I am also considering a new garage door for an improved aethestic in the future and I really liked the look of the ones First Call was installing. Sandra replied to me almost instantly with the quote which was nice that she was so responsive. When I decided to move forward, I called them late Sunday afternoon expecting to leave a message, but to my surprise Michael answered my call and scheduled an appointment for me the next morning between 9 and 10. Michael showed up promptly at 9am which was no small feat considering it was pouring rain outside. We went over the work and expectations and agreed that I needed to replace the two torsion springs. He finished the work in under 30 minutes including tuning up my garage. I could not be happier with First Call Garage doors! They are professional, reasonably priced, courtesous, on time and quick! I mean it doesnt get better than that! I will be using them for all my needs from now on and also recommending them to my neighbors. read more

First Call Garage Doors - Happy with my two torsion springs! H-Duty, H-Cycles. - Garage Door Services Near Me - Richmond, Texas

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Called at 11:30 AM and they came by at 2:30 and replaced the garage door opener by 4:30. Sam was professional and knew what he was doing. I felt the cost was a little high but didn't want the hassle of waiting possibly days to get this fixed. All in all I was pleased especially because Sam programmed my cars to open the garage door. read more

I had a problem with my door not closing without me holding the button down. I reached out to them on Yelp and got a quick reply. We setup an appointment in a couple of hours and they actually called and arrived an hour early. It was determined that my sensors were bad and my springs were weak. He told me I had a few months on them but I got them both replaced along with the sensors. It took about an hour for them to complete the work and now the door is quieter. He also tighten my chain as it was loose. Very prompt service and reasonable prices. I definitely recommend them. read more

Fast response when garage door spring broke - they got me back up and moving the same day- close to home and friendly, fast service - recommend and will use again! read more

Our garage door spring broke one night and we found out the next morning. I called them and they were so friendly and accommodating. They came out the same day, within hours, to look at it and even to repair it. The young man was very friendly and professional and explained my options very clearly. He never tried to sale me anything but just presented me with clear options. I appreciate that greatly. It's been a few weeks and the door is working great and is even quieter than before. read more

Had a problem with the springs on my garage door. Contacted First Call, and within 1.5 hours the technician came to my house to diagnose and provide me with multiple options, and price points to repair the garage. I was pleased with the expediency and quality of repairs. Additionally Michael, also lubricated the garage rollers and fixed an issue originally neglected by the builders, that further improved the functionality of the garage. I am impressed with this company, their customer service, approach to repair issue, price point, and quality of repairs. I highly recommend First Call garage service, and I will exclusively use them for any future garage service concerns. read more

My garage quit working, something with the bar/arm that pulls it up and down. I called and within a couple of hours, they were there and fixed my garage. Very professional and explained everything. Definitely recommend for your garage needs. read more

Our garage door quit yesterday evening just as I was leaving to pick up my husband from the airport. ‍ The next morning, we called First Call Garage Doors and were able to be serviced that same day. The technician arrived on time, quickly diagnosed our issue and laid out all options. Pricing was reasonable and we upgraded to a newer garage opener. The unit is so silent and we couldn't be more pleased with this company's overall service and quality of work! Would definitely recommend this business. read more

This is our second time to use First Call Garage. This time we needed to replace a broken spring. They suggested replacement of both, consistent with recommendation by others. I had also requested installing new set of vinyl rollers which help to keep the tracks quieter (not by much if your tracks are well lubricated). They were prompt to provide an estimate and able to provide me a discount as repeat customer. The appointment time is very prompt and tech showed up on time. Performed the job quickly and installed springs and rollers. Highly recommend for their competitive price and efficient service. read more

Use this company! I needed a new garage door immediately and First Door responded quickly. The technicians that came out to assess the issue and for the installation were friendly, seemed knowledgeable and were highly professional. We felt the cost was fair and they gave us options to consider. I highly recommend them and would use them again without question. read more

First Call was first rate! Strongly recommend First Call Garage Doors! Ordered a new garage door with installation. Door arrived when promised. Installation was fast. Professional service, competitive pricing and value. Cody always answered all communications promptly. Wish I had another garage so I could order another garage door from First Call Garage Doors. read more

Amazing service, execution and competitive pricing. Our spring broke and we had everything repaired within a day of calling them and their expertise was highly evident read more

I had my garage serviced by this company on June 14th and it is now July 21st. I wanted to wait a month before leaving a review. I had a problem with my garage door not going down without me holding the button down on the wall. I called to schedule a service time and was informed that someone would be out that day shortly. To my surprise the technician showed up 30 minutes later. The technician was able to replace my garage roller balls, switch the sensors and adjust the wiring within one hour. I have not had any issues since. The service was reasonably priced and I highly recommend for all of your garage service needs. read more

The springs broke on our garage door, found this company on Yelp with excellent reviews. I can see why. I made the call and Michael was able to accommodate us on the same day. Tony arrived on time, very professional, fair price for last minute service and completed the job quickly. We were very satisfied and I recommend First Call Garage Door Service for your garage door needs. read more

First Call Garage Doors - Garage Door Services Near Me - Richmond, Texas

Tony, our technician showed up promptly after we spoke with Michael. Tony did a great job replacing our garage door seal as well as replacing the rollers, and performing a tune-up. The garage doors operate a lot smoother and quieter now and will hopefully seal out all those pesky tree roaches from coming in. Tony is very courteous and professional. I enjoy his attitude and honesty. Will definitely give them a call when I'm ready to replace the garage motor. read more

Tony was on time and professional and the value was very good. I strongly recommend this company.

Technician showed up right away and was able to resolve my problem very very quickly, and was very patient as we had paperwork to fill out due to insurance processes. highly recommend this company for garage door repair. read more

Our garage door came off it's tracks in the evening and we were in panic mode. It was night time, we couldn't manually close the door and lock it, and we were preparing for a road trip the next day. First Call Garage Doors was the first hit on my yelp search and the only one open at the time. I called at 9:20pm, Josh arrived at 10pm, and finished the job by 11 pm. He got the door back on track, replaced some bent tracks, and also replaced some rollers. The service also came with a 90 day warranty. Josh was friendly, professional, efficient, and responsible with a mask. I couldn't have been happier and more relieved with service I received. After finishing with my job, he mentioned that he was on his way to Pearland from Richmond for another emergency call! These guys are amazing! read more

I called and the technician arrived within 30 minutes. He quickly diagnosed and fixed the problem. Great quick professional service

Michael has done a very great job fixing our garage door. He is reliable and demonstrates excellent customer service. He showed up promptly as scheduled. We are very happy with his work. This is our second time using this company and would highly recommend with no hesitation. read more

This morning I had to call because I couldn't get my garage door to go all the way up after I heard it make a loud noise. (installed originally by home builder) I was already so frustrated cause it was a busy day for me & this was the last thing I needed. But Michael got me scheduled ASAP! Tony came out & fixed everything & had it done the same day! He called when he was on his way. Showed up in perfect time. He informed me of the problem I had as well as with a solution. Super sweet guy! I honestly can't say one bad thing about this company. I've had a lot of people come out to do work on my house & this has been by far the best experience. They set themselves apart in the best way! read more

Our garage door wouldn't open and we could see the track bent. We could not use the manual rope either. I called 750am Michael answered and came out within the hour ! He replaced the part and corrected the track, he also added WD40 to all the moving wheels and parts as well. He explained we have a 90 day warranty and took the time to show me all he did. I cannot say enough Michael knew his stuff and has a 18 experience in working on garage doors. Price was the same from other companies but he was here promptly and provided great service. Call them you won't be disappointed! read more

First Call Garage Doors - Garage Door Services Near Me - Richmond, Texas

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I highly recommend First Call for your emergency garage door repair needs. Sandra with customer service responded to my request just moments after I sent the message and their technician Michael was at my door in about an hour. I was very impressed with both the speed of the service as well as Michael's knowledge and helpful tips pertaining to both the repair of the door as well as maintenance after the repair. I will definitely call them again for any and all garage door maintenance issues. read more

Highly recommend. Called to make appointment for a tune up and lube (preventive maintenance repair). Tech, was professional (Josh) had a welcoming attitude when arriving to home. Everything was fixed and taken care of as expected. Helped me with my keypad which I did not know was broken and always that I need to place a battery in. Even helped me on how to get gateway for my lift master which then work through phone. Reasonable in price and won't go wrong, don't hesitate on someone else, these are the guys! read more

They were awesome! On time and true to their estimate. Very professional and courteous!

Had a positive experience with this company. Even with some small glitches, Sandra was willing to work with me. She is very professional and considerate. The installer provided me with information I needed and demonstrated the concept since I am a visual learner. Overall, it was a great experience! read more

Unlike the old adage that suggest you pay for what you get, it worked in my favor this time. I got 6 quotes to remove and replace my broken garage door. First Call Garage was the lowest quote. The technician arrived on time and installed the door without a hitch. They even connected the garage door drive at no additional cost. It's been about four weeks now. It works perfectly! Thank you guys! read more

Highly recommend using this company for their services. When I initially reached out to them for assistance, they were very responsive and were able to get a technician to my place of residence quickly. The technician, Tony, arrived on time and was very knowledgeable. He was able to replace my garage door springs that had broken without wasting any time. Great customer service and competitive pricing was offered. read more

Tony was great, he arrived on time! Installed a new opener. Great service, great price. Thanks read more

This company is fantastic! Don't hesitate to use these guys. Big Thank you to Tony! Great job! Here are the highlights: - They responded quickly. - Punctual (they were on time to the appointment) - Knowledgeable about about garage doors (they found the problem quickly, explained it well, and fixed the problem quickly) - Honest about the problem and not trying to up-charge you. They honor the price given even though the problem was a bit more complicated than originally thought. They were also very reasonably priced. - Thorough. They verified other areas to see if there are problems instead of fixing that one problem and assume everything else is good. They lubricated the rollers, joints, and even motor without me asking - Well mannered, professional, and polite (didn't smoke, curse, or being inappropriate) You can tell these guys care about their work and is proud of it. They care about their reputation which cannot be said for everyone. I will definitely call them again for future garage needs. Keep up the great work guys! read more

This company was quick to respond and did quick work on replacing broken springs on my garage door. Very professional. Now door opens smoothly. The price was fair. read more

I sent a request for an estimate through yelp, and within minutes, I had a response from them. I called their number to give them more details, and their technician, Michael, came out within the hour (this is a Sunday morning). It took him less than 30 seconds to figure out what was wrong with my garage door. He gave me different options, and I opted to have both spring coils replaced to spare me another round of misshaps in the next year or so. He finished the job in less than an hour also. He was very pleasant to talk to and was very professional. These guys are also very reasonably priced AND offer a warranty (mine was for two years) as part of their service. They definitely stand behind their job! I highly recommend them! read more

Mike did a pretty good job replacing my garage door opener and then lubricating all the rollers. Price was fair and he knew what he was doing. Great customer service. read more

First Call repaired my garage door within two hours of contacting them on memorial day. They explained what work was required and provided a few repair/replace options. The cost was reasonable and repairs were completed quickly. I will use them again, if ever needed. read more

01/22/2021 "First call garage doors" came to service garage door as it was creaking. Husband was told - the spring needs to be replaced. We paid $480 for the new spring & associated upgrade. The receipt says "broken spring repair" but the spring was not broken, the technician told my husband that "it needed to be replaced or it will break". So a $65 service call became a $480 repair. 12/14/2022 "First call garage doors" (same technican) - Tony came out to see if the garage issue I was facing may be covered under warranty & may be repaired. The garage door was making a creaky sound and shaking but it was going up/down (but not smoothly). When I made the call, I spoke to Michael (business owner) and requested for someone to come help look at my issue and he said it would be a $60 service charge. I asked him if the technician would at least service the other garage door, I was looking for someone to lube the door and check it out. Tony (technician) came, saw the garage door and the noise it was making and incorrectly diagnosed the issue as a bad motor. He said that its a bad gear/sproket or a bad motor. Upon pressing to repair instead of replacing, he also told me that the gear/sproket can be fixed but it won't last. He then went on to tell me that the motor I have is old and needs to be replaced. He also told me that the current motor I have is "builder -grade motor" i.e., cheap quality. It's a 1/2 HP LiftMaster motor from 2015 and is working fine.I asked him to service and lube the parts for the other garage while he is here and he basically sprayed some WD40 around. Also he told me that the motor for my other garage may break even if he opens the garage door so he won't even touch it. We have been using that motor for 9 years, no issues at all. Continued to try to upsell me to replace motor and wanted to charge me $700 for replacement. I comparison shopped around and that price comes up higher by about $100 to $200 (depending upon who you ask, for the same motor). Labor I was quoted was $165 to $180 for replacing a motor.I didn't want to just bite the bullet so I called LifeMaster to see if the unit was under warranty or if they could help diagnose the issue. Over the phone their technician told me that the motor seems to be working correctly. Then I decided to get a second in-person opinion to see if it is the motor or the gear or the sprocket that are broken and if it can be repaired and as it turns out it wasn't the motor at all. The garage door bar had disconnected from the wall. Most likely when the technician (Tony) did the work back in 2021, he didn't connect the bar correctly to the studs and over time those screws that hold the bar to the wall just became lose and came off. Or he probably did shoddy work and was waiting for when it would fail and we would call him back and he would upsell us something else. What is most infuriating about this saga, is that the technician didn't even try to look for some other cause for the noise. He didn't stop to look around to see if everything was connected properly. In my opinion the business owner (Michael and technician Tony) don't want to help customers, they only want to make money by upselling unnecessary services and options. They also meet customers when they have a problem that they know very little about and so are most vulnerable to be cheated and pried upon. I want to warn my community to be aware of their unscrupulous behavior. I gave Michael a chance to simply refund the money and I wouldn't have posted this as he is a small business owner and mistakes happen. I have given him every chance to fix this be refunding me the money. Save your money, by not calling First Call Garage. They will upsell and repair stuff that may actually be in good working order. read more

I was very pleased with the efficient service done for my garage door, broken spring, tension cable replacement and new key pad added to outside of my garage. All at a substantially lower price then their competitors. read more

Answered the phone compared to those using an agency or screening the calls. Got same day service. Original time was pushed back and got a call well ahead of time to let me know. Josh was professional, friendly, and amazing at his job. Would highly recommend this company and Josh for your garage door and garage opener needs. Price was great compared to some other companies. You really do have to call around as it is amazing how much you can save and still get excellent service. read more