My door was making a noice so I found this company on line. They sent Nicholas out within the hour and he was great. Found the problem right away. Had it fixed and it works great now. He also made some recommendations for the future because the door is a cheap builder's grade. I appreciate how professional and friendly he was. Very polite and knowledgeable. Will definitely use them in the future!!! read more

Made no effort to try and repair...only replace (at a cost of $2500-$4500). Was able to fix same day elsewhere for $350. Gets two stars because people were nice...only use Ohana if you need full replacement and you know it... read more

I called up and spoke to a real person who set me up with an appointment next day. Drew came out on time and talked over my problem and solutions with me. Work was completed same day and the service was great. I highly recommend anyone who needs garage door help to call Ohana. read more

I've been having issues with the garage door keypad & one of the clickers. We have two. The keypad worked on and off the last two years and got progressively worse towards the end of 2025. One of the clickers works sometimes & sometimes it doesn't. It can be frustrating, especially when it's raining. I learned about Garage Door maintenance about five years ago. Once a year there's a service that comes out to evaluate the effectiveness of the bearings, lubrication, and hinges. They've been great and when they came out this year, I asked about anything the tech could do to help with the garage door keypad & clicker issues. I was told that they don't carry that brand and they couldn't help me but it needs to be replaced. I asked why the whole system needed replacing & the technician said it's old, & it's better to replace it now than something major happen. That sounded drastic to me & though that company had been helpful in the past, I wondered why hadn't this been brought to my attention before i asked about help with the keypad. So.. I did an internet search for another Garage Door Service company that services Marantec garage door openers & amongst the list , Ohana was one of them. I called the company, explained the issues and the Marantec name and the receptionist said she could have someone out to my home the next business day. This morning Drew arrived with a smile & a can do spirit. He explained that this is a European made model but he'll do his best to get the issue worked out. After a few minutes he explained the keypad & clickers needed replacing . He did so & all is well now. I was so excited he'd taken care of the issue I hugged him, lolol! He was a good sport about it & also showed me the wear & tear of the motor's chain. He said it may need to be replaced in a couple years but it's good to go , no need to replace it now. Drew was so pleasant & explained in detail each step being taken in terms I could understand. I'm definitely switching to Ohana for yearly garage door maintenance . He's a for sure asset to this company. read more

Very impressed with Ohana Garage Doors! Nicholas was great-professional, considerate and patient with all my questions. He was skilled in explaining all aspects of my door and working parts. He replaced our rollers, weather stripping and a couple of hinges and did a tuneup and I am shocked at how well our door is working now. If only we had taken a video of the before noise! Amazing how quiet it is now. We'll definitely call Ohana every March for a garage door, tuneup, and assessment. read more

Ohana Garage Door - Garage Door Services Near Me - Katy, Texas

5 out of 5 I made an appointment with Ohana to address an issue I had with my garage door that was uneven with my driveway. Came out the next day the technician Ismael was not only knowledgeable he was professional and courteous. He answered all my questions and did a phenomenal job! I highly recommend this company. Great service. Thank you, M. Wesley read more

I met Nick while he was working on a neighbors garage door and asked for his advice. I was impressed with his knowledge and communication skills and ask his company to schedule him to tune up my garage door. He did and excellent job on a challenging door. read more

Maureen was very helpful on the phone and was able to schedule someone to come over that same day. Drew, the garage door repair technician, was friendly, patient and accommodating with all my questions, and walked us through all his recommendations. We appreciate his honest assessment of the problem and didn't try to sell us anything we don't need. The overall experience today was very good! read more

charges $49 trip fee, $1000 estimate to replace two side cables, ouch! I will not go any further after the call.

Mark and Justin from Ohana Garage Door Repair of Katy came and installed a brand new door at our residence. They were on time, professional and polite. Mark's knowledge and expertise helped me save a lot of money by choosing a product that will serve us for many years to come with little maintenance. The company is well-named. Having lived in Hawaii, I personally know the feeling of the spirit of Ohana ... which means a lot more than family. Mark and Justin both brought that mindset and energy into our home and made us feel welcome and cared for. I highly recommend their services. We are very grateful we found them. If you're in need of a Garage Door tune-up, repair or replacement, check them out. OhanaGarageDoors.com read more

Another garage door company patch our garage door so it would work until the new one arrived but the patch did not hold. Ohana Garage Door company came out when I called and strength the patch so we can use it until the new door comes in next week. Mark did a great job and we are very glad we ordered our new door from Ohana instead of the other company that wanted to charge us several thousand dollars more for the same door. Thank you, Mark for being honest and service oriented! read more

I have been using Ohana Garage Door for several years and I highly recommend this company. I recently had my garage door opener replaced & Justin did a great job walking me through the options (did not try to upsell me on any particular model, which I appreciated). About six weeks afterwards, I thought it was the unit that was making noise so Justin came back out to check. It turned out it was my garage door rollers which Ohana had replaced for me in 2019. They have a lifetime warranty & replaced them for free. There was no fine print, no exceptions- just honoring a warranty. I will never call any other company to work on my garage door! If you are looking for a company that will do excellent work at a fair price, you can't go wrong with Ohana. read more

On July 5, 2024 I had Ohana Garage Door come out and replace all the rollers on my 20 year old garage doors. Mark and his team did another amazing job. I have used his company 3 times in the past 30 days at two different homes and his work at both locations is excellent! He runs an extremely professional business. From the initial contact call until he finishes your project you will be completely satisfied with the services provided by Ohana Garage Door. Thank you Mark for your impeccable attention to detail. read more

5th May 2021 My 20-year-old garage door had come off its rails. I had called 2 other local garage door companies and I did not receive a return call. So I did yet another search on the internet for yet another local company for my door repair. The third time is a charm! I called Ohana Garage Door and someone actually answered the phone. The nice lady on the other end of the phone immediately set up a service call for the next morning. I immediately received a text confirmation of the service call date and time. The next morning the door tech Morty sent me a text upon his on-time arrival and was in my driveway waiting with a mask on and tools in hand. Morty was very personable and explained to me what he was doing as he was working on my door. My door was repaired and put back on track in less than 40 minutes. Excellent service and the service call was very reasonable. I have never recommended any business on YELP! before. My experience was perfect. Ohana Garage Door is the one to call. I am a real customer and I live in Bradford Colony. Greg B read more

Called Ohana and they happen to have appointment opening the same day. Kaelan "Morty" Guzman came out , on time, and was "very professional" and explained to me what exactly what was wrong. Because I also have a rental house that also had a garage door issue I called Ohana back to see if once he finish with my main house and If I could schedule Kaelan to go to my rental and they were able to schedule him without a problem. In short he fixed both garages in about an hour and a half and I feel i got reason prices on both. Thank you Ohana. read more

received excellent service from phone call and the technician showed up, even though there was a mistake with the appointment they were very courteous and understanding. Highly recommend this company for garage door repair read more

I've used Ohana a few times and nothing but TOP NOTCH SERVICE. The customer service is excellent from scheduling to the Techs that come out and do the work. Today Dustin and Joey came out. They called before arriving they showed up early which was nice. They were very nice and were so pleasant to chat with. We had a good conversation while they took care of business. They finished the job in about 40 minutes. I will continue to use this company. Thank you Ohana. read more

Very fast response and service. They changed out a garage door spring in about an hour. Technician was very professional and pricing was fair. read more

There was a dent in our door that we'd been told point blank by a different company could not be fixed and we'd have to replace it. We decided to get a second opinion before a full replacement. My experience with Ohana was fantastic. Joey came out on the earlier side of the time frame given. Ultimately, he said that the garage door could be easily fixed (which he did and it looks and works perfectly). On top of the great service, Joey was just a very nice, professional guy! I've saved their contact in my phone and immediately referred them to some family members. It is such a relief to have a company that is kind, communicates effectively and really looks out for the best interest of their costumer. read more

Ou garage door stopped working. Ohana was responsive and gave us a very reasonable price to fix it.

Ohana Garage Doors would be my only choice for garage door issues. The manner in which they communicate with their customers throughout the entire sales process is simply impressive. Their prices are fair. Their care in making sure the customer is satisfied is simply superb. Can say enough great things about this team! read more

my garage door wasn't working consistently. ohana came out & fixed it right up. would def use them again!

Hands down best service around. They treat everyone as family, they're honest and trustworthy. Morty did a fantastic job. Thanks Ohana! It's a shame you just do garages! read more

Nobody is thrilled to have to get service on a broken garage door, but I found these guys on ThumbTack and they came out to inspect it for free on a weekend. They showed up on time, explained the problems and what my options were. I ended up getting a torsion rebuild and replacement door openers. They set everything up when they were done (remotes, keypads, apps), and even swept my garage while they waited on me to inspect everything. Overall, excellent service, very friendly and highly recommended. read more

We called Aladdin after I realized I closed the garage door on my son's bike (worry not, the bike is fine but the garage door took a beating)! The door ended up with two cracks and wasn't operating. The woman who fielded my call was kind, got all the information the first time and scheduled us for a technician. Mark came out and was super honest about options, he answered all of our questions and went to work. A short time later we had the repairs completed and the door back to a fully functional state! read more

The return of Extraordinary Customer Service! In a world where we can get accustomed to less than great ... this company, it's owner Mark, and it's team are a breath of fresh air. They responded promptly, they were ON TIME!, the really listened, they explained the process and gave me options on repairing my garage door opener. The price was so very reasonable and the equipment they had ready to go is top end. My GDO was put in by the builder, and although it was a good unit, the power outages during Harvey wiped it out. The wall mounted opener no longer worked and then the entire GDO stopped all together. I had been having problems for over 3 years. So when it finally died.. I was actually happy. Mark and his team replaced the Garage Door opener, the rail is slides on, the chain, the controls AND I got an 'outside the door' keypad opener which I have been coveting ; )))... The best part, I trusted them. YOu know how when a person is explaining the process, the costs and the warranty... and sometimes you get a gut feel that they are not honorable... I FELT 100% COMFORTABLE with Mark and his team. That means so much. Then, get this... this is funny! That night we were getting ready to go to bed and the garage door opened by itself.. I freaked out (slightly). We locked the garage door and went to bed. The next morning Mark responded to my text and played Sherlock Holmes very fast...."Where are the garage door openers I left with you?" One was in my Jeep, and the other was in MY PURSE! So when I lifted my purse to take it upstairs something hit the button and I opened my own garage door from my purse - Ha ha ha. He offered to come out and take a look and make sure it is okay... I knew he had figured it out. Bottom line... he was ready to come out and help right then and there. The price was awesome, the service extraordinary, the follow up ... more than I could have ever expected. I highly recommend using Aladdin Garage Doors, Mark Guzman and his team. Do business with the real deal! read more

Absolutely the best garage door repair company that I have found to date, honesty and integrity and proud of their work with excellent customer service. If you want good quality work and not someone that will install cheap parts that will break after 6 months call them, you will not be disappointed. read more