The tellers are friendly and helpful. The bank is clean and decorated, seasonally. The service…read moreprompt. I have never had to wait more than 10 minutes in line, and that was on a Friday.

Nice, friendly people that were very helpful with the opening of my account. Competitive HELOC…read morerates as well.

Good helpful Bank. They do there best and it has been a…read morepleasure.....................................................................................

Very friendly and personable bank, it's always a pleasure when staff greet with a smile especially…read morethese days when most places you go you see downhearted people that don't like their jobs.

I would not recommend using this branch. My mom recently passed and I was beneficiary of her IRA…read more They truly did not know how to handle the situation and the customer service was very disappointing. It took nearly 3 months to get the IRA put in my name. I have now requested it be transferred and it's been over a month and it's still not been taking care of.

I just moved to Luray and wanted to try a little banking business with this branch…read more On a personal level dealing with your banking Jo Ann and Diane give you first class at the personal banking experience. Just make sure as in all banking you read and understand the contract

Slow and not willing to help. They want you to leave and use the app or call Bank of America…read morecustomer service.

They never answer the phone. Drive up teller line with a 20 to 30 minute wait. Not enough help…read more Worst in the business.

All the great ladies at the Timberville branch are kind and helpful. What a fantastic bank!read more