I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

Note that the other 5 star reviews were from over 7 years ago. I was there yesterday to inquire…read moreabout a small business loan. The young man who "helped" me let me know that the person who I needed to talk with had just left. I said no problem. And was thinking he would he facilitate connecting with them ...instead he kept asking me personal questions about my business and the amount I wanted to barrow without any privacy or rapport building. I let him know I'd be happy to share those details with the person who could help me but he ignored my expressed boundary and kept asking... no eye contact, no acknowledgment of the boundary I had just communicated, no actual professional understanding of business. Then to top it off, the person he said would call me in 30 minutes never called! This bank may have been great 7 years ago but things have changed!

Vinaya was extremely helpful and professional with getting our client taken care of! Highly…read morereccomend!

I opened a checking and debit card account working with an employee named Sally. My case was a…read morelittle complicated and Sally showed tremendous knowledge and patience. She got me a debit card immediately. Thank you so much.

KeyBank has exceeded my expectations for both business banking and for personal banking. They have…read moreamazing incentive offers, fantastic customer service and I like the online format and options. It's so much better than the big bank I had my personal account with and a smaller one I had my business account with. I highly recommend it to anyone who wants a good product and efficient, friendly, responsive service. -Carolina

Ive been going to this bank off and on for a few years now and Ive found that the tellers in the…read morebank are always friendly, ready and willing to assist you. The service is always fast and efficient. I dont think Ive ever had to spend more than 5 minutes waiting for service, and in todays fast paced world and lifestyle, that means alot.

I loved this Credit Union!!! I misplace too many debit cards…read moreand had to have new ones remade. So they kicked me out of their credit union. I'm so sad I have used credit unions almost all my life. I love the way there.Accounts are set up. Where whatever you're looking for all you have to do is put the name of the merchant in or the amount and they all pull up and you can see what you're looking for right away.

Great prompt and knowledgeable customer service. Everyone is friendly at this branch.read more

I've never liked banking with Chase until last week when a drive through teller named Rachel went…read moreabove and beyond to help me with a work transaction. I've never felt more catered to. I had driven to Wells Fargo (I do not bank with them) to try and cash a check written from a Wells Fargo business account. Despite the fact my employer HAS an account with them and the check was for work, they were unwilling to help me and wanted to charge me fees. On a long shot I tried Chase, knowing I did not have enough money in my bank account to cover the check. Rachel went above and beyond, checking with her supervisor if it would be okay to honor the check. She was kind and courteous of the situation. I had previously considered closing down my Chase account to open up an account with a credit union, but finding out that I had such an awesome team of tellers near my house has completely changed my mind.

no access to ATM after hours. drive through ATM was taken down and you cant access the lobby ATMread more

I opened both checking and savings accounts at the Chase branch at 1111 S Hover St, Longmont, CO…read moreabout three months ago under a promotion that promised $900 in total bonuses for meeting deposit and balance requirements. I followed every step exactly -- deposited the required amounts, kept the balances for the full period, and confirmed eligibility with staff. Despite this, Chase only paid $300 of the promised amount. I've made multiple attempts to get the issue corrected, both through the branch and Chase's customer service. Each time I've been ignored or given vague explanations. This branch was happy to take my deposits but has shown no interest in honoring their own promotional terms or providing clear communication. Unless Chase resolves this, I cannot recommend opening an account here.

I love the people they always give me super service. So blessed to always have them help me.Thank…read moreyou your a great team

When you go into a branch for a "fix this" or I'm closing my account talk and they tell you a…read morebanker will be with you in 10 minutes. And an hour goes by, you have to figure they're not interested in your business. WF ceased by my primary back 5 years ago when a branch in San Francisco lost a $10,000 check and denied they'd received it, which made me scramble. They let me know they found it three months later but did not apologize. And now they have ridiculous restrictions on how much money I can transfer out of my accounts, which again has left me scrambling. Which mean once I have juggled this month and found a replacement account elsewhere I will be demanding a cashiers cheque for my balances.

I just cant deal with them giving my money away anymore. I get new cards and they are instantly…read morecompromised. And Facebook is their biggest alli. And Amazon of course.

I've been banking with them for years. Always open and informative. They take my calls right away.read more

The Bank of Colorado in Longmont is one of my favorite banks. The management and staff are super…read moreresponsive and have always done a great job fulfilling my banking needs. It's always a pleasure to work with them.

If you are a former First Bank customer, good luck with the transition…read more No ATM/Debit card mailed. Only way to Zelle is through a mobile app on a phone - great if you can read the app on a tiny screen. Called the new PNC - 1. first PNC person I spoke with didn't know how to check if new ATM card sent. This person did not know anything. It was a really frustrating call. 2. 2 agents tried to verify my account by text : PNC system would not complete a text - had to use phone call method 3. you can only use Zelle if you use PNC mobile app - I am almost 80 - cannot read tiny figures on phone screen

The ATM is barely ever functioning. It'd incredibly frustrating because the only other 1st Bank…read morewith a drive up is on the other side of town.

my wife and I used Flat Irons Bank and Peter Jamison to obtain a bridge loan as we downsized…read more Everything went very smooth with no issues. I would Flat Irons Bank and Peter Jamison for any lending needs.

I first transferred to Flatirons Bank about one year ago. I met with Maureen, she helped me open my…read morechecking account and answered all of my questions. When I need something done besides just cashing a check or something of that nature, I always try to deal with her. She helped me fill out the papers when I was becoming a Notary and also was very helpful when I opened my savings account because I did not have the minimum balance in hand and she waived it for six months. And even though I am hardly ever there, she always says, "Hi, Ian" as soon as I walk in. The rest of the staff here is also very friendly and I have never had a negative experience. I absolutely love the way that their checking accounts work. It is pretty straightforward: there are no confusing fees and you get to use any ATM for free, which is really my favorite thing about this bank. They only have one ATM and I am pretty sure it is only accessible during normal business hours, so I do not think that it would be very practical to bank here if they did not refund the fees for other bank's ATM machines. I wish they had more lines of credit available to people who are trying to build their credit. Also, their online banking requires you to change your password fairly often and for some reason I get locked out after I change it even though I know I have the correct password. These are the only two things I do not like about Flatirons and they are both somewhat minor.