my wife and I used Flat Irons Bank and Peter Jamison to obtain a bridge loan as we downsized…read more Everything went very smooth with no issues. I would Flat Irons Bank and Peter Jamison for any lending needs.

I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

From the first moment I walked through the door of this branch, I have received exactly the service…read moreand support that I have needed for my business checking. The personal service and the technological tools are all in place to make banking a pleasurable and easeful experience. It truly feels like a way of working within the community and avoiding the bureaucratic entanglements of bigger banks. It is a great relief to be able to keep my money local and still have all access to all the tools of modern banking. I do much of my banking through their easy to use app, but visit the branch on the regs for that good ole community feel.

they are always friendly and helpful. the only complaint is they don't have an ATM so I need to go…read moresomeplace else if I need cash during off hours but I still give them 5 stars because that is not such a problem. they are relatively close to my house. I highly recommend this credit union.

You are trusting hard earned money to any financial institution. This particular Credit Union has…read morehorrible customer service. Never a good business practice to talk over customers to "banksplain". Understand that with this CU, they will aggressively seek your money for CDs and other investment vehicles and at the end of your term (26 months in my case) you will be notified (by mail, in 8 pt font) that you have 10 days to renew, switch, transfer, or withdraw your money. Understand that 10 days is NOT business days and does not consider holidays (New Years Day). Ok fine. Your money will be rolled into another CD. If you call 7 business days (11 calendar days) sorry, you will be penalized HEAVILY (nearly $800 in my case). You have no one to speak to that will listen to your grievance including 3 receptionist/tellers. When you ask to speak to Megan (the "manager") you will leave 3 voice messages and she still will not call you. You will have to keep calling until they get frustrated enough to take your call. The customer is NOT always right, but should be listened to and taken seriously. Especially when money is involved. DO NOT TRUST Northern Colorado CU with your money.

My experience has been outstanding all around, not at all like reviews from 5+ years ago. I…read moreabsolutely have been made to feel like a real human being - a valued customer, not simply "just another number" or anything else reminiscent of the big national banks. My questions were all addressed promptly and professionally. Paperwork was addressed quickly and easily and I did not feel that there was anything extra/unnecessary thrown in that was just a waste of time. Valuations of existing properties - and there have been a bunch - have been timely and accurate. Rates offered have been very competitive. Overall, I am very pleased to have been introduced to FMS Bank for my local development needs. They have enabled me to do my own construction work, use local businesses of my choice as subcontractors, and keep interest in the state instead of going who knows where. I can't say that about any other lender I've ever used. Their checking and savings are about what I'd expect for a bank of this size - easy to use, low/zero fees, decent online access, and no pressure to sign up for anything I don't need. If you are looking for that "small town bank" feeling where you are treated with respect, on a first-name basis, you will be pleased with what you find here.

Terrible experience with Tracy Axton mortgage banker. Had to follow up with her on all paperwork,…read moredidn't return phone calls or emails. Just felt like I was wasn't important as a customer. Also the appraisal company they used was terrible. The appraiser actually missed buildings that were included on the county records as well as many other things. I was hoping that a smaller local bank would understand the local ag property, but the appraiser they use doesn't. You would be better off shopping around, but watch out, they will send you a bill if you don't go with them.

Great new location, easy to access with friendly staff. I felt comfortable asking banking questions…read moreand did not feel rushed. Highly recommend!

We have used Elevations Credit Union for years and love it. We like that it is local and we are not…read morefunding a huge megabank corporation. Elevations has done many donations to causes in the local community such as for the Marshall Fire. The staff has always been friendly and helpful.

I have used Elevations for financial services for over 10 years. They have excellent rates and very…read morelow fees. I have always used credit unions and Elevations is the best I have experienced. Their no fee checking includes a debit card and online services. Their credit card has one of the highest cash back rates around. I got my mortgage through them as well.

I've never had such an unnecessarily difficult experience over something so basic. I attempted to…read moredeposit a check made out to me that I properly signed over to my mother ("pay to the order of") into *her* account. This was a **deposit**, not a request to cash the check. I am also a beneficiary on her account. The supervisor, Tanya, immediately shut it down with "this isn't a check-cashing service," which showed a clear lack of understanding of what was actually being requested. Another employee later processed the deposit without issue, proving it was possible all along. After we simply called to get the supervisor's name for reference, I was contacted and told to come back to the branch to pick up the check because Tanya decided to reverse the transaction. That level of pettiness and inconsistency is unacceptable. My family has banked here for years without problems, yet this interaction was rude, dismissive, and unprofessional. We took the same check to my mother's other bank and completed the deposit in under two minutes. The contrast in competence and customer service was night and day. If this branch wants to keep long-term customers, they need to seriously address how situations like this are handled.

For 2 years I asked to make my auto loan payment with about an extra $60 each time to principle…read more When I show up the next month and payment is less than normal or I know I have a late fee, but they say don't worry we took it out of what you over paid last time. NO. I made principle payments, it doesn't work like that. I've talked to no less than 5 different people about this in person, as well as gotten into 3 frustrated discussions with the teller manager. The best they could offer is talk to the loan department. How about no, how about you send your colleague an email and inquire as to why you may have an upset customer. That's not their job though, apparently. These people are either incompetent or malicious. I refinanced elsewhere, got a 1.5% better interest rate, and now when I make my payments, there's an extra field in the app for principal only payments. That's all I wanted.

Ariana was very helpful and very professional! I love banking with CCU! They are always very…read morefriendly and knowledgeable.

I went to the Brighton location, and the young lady at the counter was very helpful and courteous…read more I even asked a question about if there was a coffee shop close to the area, and she was so helpful even though it had nothing to do with the bank.