A Key Swap Queen indeed! Tavares Jones is an amazing real estate professional who knows the…read morebusiness. Ms. Jones sold my husband and me our first home and ensured the process was stress-free and completely seamless. She worked diligently to identify our home in the exact location of our choice for a price we could afford. And, it didn't take long! Her level of expertise, real estate savvy, negotiation skills, and instincts allowed us to simply "trust the process" and follow her lead. As a result, we couldn't be happier with the deal we got and we LOVE our home. Ms. Jones brings a positive spirit and attitude every single day. She is our absolute #1 choice for anything real estate related!

Jon Turner was a great help -- suggested a bunch of great places, and set us up with a number of…read moretours. Sped the process along and was attentive in our search needs. The 'free' thing feels a bit suspicious to start, but the business model does start to make sense and I'm happy they reached out. Recommended!

STAY FAR AWAY!!! If I could give them negative stars, I would. They do not have your best…read moreinterests. As a licensed real estate agent, this was one of the most disappointing and unethical experiences I've had working with another real estate company. I had an exclusive tenant brokerage agreement with my client and reached out to Promove to help locate available apartment options. I initially spoke with Oleg Konstantinovsky, who told me he would provide a list of available properties and schedule the tours. He repeatedly assured me that I was protected as the client's agent, that I did not need to attend the tours in person, and that Promove had employees who conducted the showings. Most importantly, he repeatedly assured me that I would be paid. At no point did Oleg clearly explain how Promove's process actually worked. He never disclosed that: Promove would be paid directly by the apartment community. I needed a referral agreement with Promove. My compensation depended on additional requirements that had never been communicated to me. According to Promove, I needed to personally show the property in order to receive compensation. After my client paid the deposit, Oleg actually called me asking why Promove--instead of me--was listed to receive the referral payment. That immediately raised concerns. I then contacted the apartment leasing office directly and was told that because Promove had contacted them first regarding my client, the referral payment would go to Promove--not to me as my client's agent. When I confronted Oleg, he claimed the reason was that he had a listing agreement with the apartment community. I verified this directly with the leasing office, and they told me that was not true. I also spoke with Promove manager David Haynes to understand why none of this had been explained upfront. Rather than answering my questions, he cowardly kept repeatedly responding with, "That's been our policy for 30 years." He never addressed why the process had not been disclosed before my client moved forward. In the end, Promove collected approximately $2,000 after doing little more than emailing to schedule a tour, while I--the agent representing the client under an exclusive agreement--was completely cut out of the compensation because of information that was never disclosed from the beginning. Even my client described the situation as unethical and was extremely unhappy with how everything was handled. My issue is not that companies have policies. My issue is with the complete lack of transparency. If Promove had honestly explained the process from the beginning, I could have made an informed decision and protected both my client and my business. Instead, I was repeatedly reassured that everything was fine, only to discover after the lease was signed that I had effectively been replaced in the transaction. Based on my experience, I cannot recommend Promove to other real estate agents. I would strongly encourage any agent considering working with them to avoid working with Promove at all costs. If you do reach out to Promove simply to get a list of available apartments, DO NOT allow Promove to schedule any appointments on your behalf. You call the apartment complex yourself, register your name as the agent, schedule a tour, and show up with your client to the tour. Not sure how either one of these guys sleeps at night knowing they're literally living in a web of lying, manipulating, and stealing from people.

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

I worked with Riley to purchase a home in the Atlanta area. We looked at homes all over Decatur and…read moreTucker. Riley was amazing to work with, very responsive and accommodating to my schedule! He was very knowledgeable and coordinated everything so all I had to do was decide which home I wanted. I would definitely recommend Riley as an agent and I will definitely be reaching out to him again for my real estate needs!

Horrible communication! Wasted my time. I was excited to apply to a townhouse in the Laurelwood…read moreneighborhood. Eboni (who also has a NASTY tone of voice when you ask questions) claimed there was a "block" on my credit file which was untrue because I was able to get a new car the same week I applied to the townhouse. I even called equifax to verify I did not have any type of block in my credit file. Eboni nor Karen Hatcher were consistent with their communication. And after two weeks of waiting to hear back about my application they sent an email about "moving forward with another candidate" but didn't even communicate with me so I could fully finish mine! They are not helpful at all during your application process and I believe they pick and choose what applicant they want to move forward with for PERSONAL reasons. Not first come first serve.

AWESOME TEAM! Cendee is magnificent! she was very attentive to what I was looking for, and she took…read morecare of all of my concerns. She genuinely cares about making her clients happy. THANX Cendee

I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

These people are thieves and crooks. They literally stole my money. Do not apply for any rentals…read morewith this company. They use trickery to get you to pay a reservation fee that's NOT required then try to force you to sign the lease earlier than you want. I started to dislike the fact that they were trying to force her to sign the lease as if the owners was desperate And couldn't afford their own mortgage. The Atlantic building is old and not worth it. It literally needs a lot of work inside. There are better apartments or condos to rent that are modern. After you pay a hefty fee as a deposit, you still have to pay an ADDITIONAL deposit to the building to use the amenities that should already be included in the rent. I do not recommend this company at all. They refuse to refund my $3500 knowing they are in the wrong.

Selling my mother's house in Stockbridge after she moved to assisted living was very stressful…read more Sherry-Ann was fantastic however and went above and beyond to make sure everything was taken care of and even though I live across the country, I couldn't have asked for a smoother transaction. She kept me informed and let me know whenever I needed to take action on something. I'm happy to say we sold my mother's house within a week of listing! I would not hesitate to recommend Sherry-Ann to anyone looking to sell or buy in the metro area.

By far the worst. I spent $8,500 moving to a high-end. Single family house in Buckhead very…read moreprestigious very nice house. They left me with no power and no finston yard it took the last second from the figure out the yard part. When I showed up today there was no power. Apparently the homeowners don't want to do a one-day . Overlapping on Georgia power. So when I show up for moving day there is zero power. I really need to utilize the garage but there is no power for the garage. Quadruple thumbs down on the homeowners and the property agency that runs their house!!!

I have been a renter with Clients 1st for over 4 years and have enjoyed the relationship with this…read moremanagement company. Their professionalism is outstanding. They are very responsive to all requests and issues. They are respectful of the the owners and at the same time of the clients. Janet and the staff remain very helpful regarding any problems that can arise over the length of the lease. They have worked with me happily with a few. Maintenance requests are followed-up expediently, and the work is very satisfactory. I have renewed for another year and anticipate another enjoyable experience.

All claims are true Jawaid! Shall I post the video and photos? Hmmmm? I have been a homeowner for…read moreyears now and would never request your referral anyway as you are dishonest. I pray that God repay you a hundredfold for your lies and shady business practices! Don't you ever mention me again. PLEASE READ THE ORIGINAL POST BELOW ----------------------------------------------------------------------------------- DO NOT RENT FROM ARB! I moved into a home with ARB in late August 2017. Almost immediately, the plumbing was spurting and knocking. The floor flooded, the tub backed up with dirty water, the place smelled like sewage, and mold was found behind a wall. I put in notice to vacate in early September. The owner, Jawaid Naeem treated me with such disrespect. He treated me like I was his employee, giving my telephone number out to all of his subcontractors to schedule and monitor repairs (I had to even take a day off of work to have the plumber come when it was convenient for him because he didn't want to drive in Atlanta traffic in the evening). He even told me when I was out of town that I "..supposed to be there", when no such arrangement had been made. He claimed I didn't pay for something that I clearly did and had the cashier's check to prove. Even after sending him copies of the cashier's checks and showing him them in person, he still tried to return a substantially lower amount of the security deposit he owed me on move out. It was not because anything was wrong with the house. I barely lived there because he kept a lock box on the side of the house with a code to a key to the house the entire time I lived there. I felt so unsafe, especially when the key got to missing. He blamed me for it. He didn't even remove the listing from Zillow or Trulia until weeks after I moved in (or the blue realtor box on the front door). I videotaped the move out and had a witness there videotaping it as well. He said there was nothing wrong with the property except the yard wasn't done, which would cost about $40. I took time off of work to go and pick up the final check (my security deposit of $1895). His accountant offered me a check of $600 and bogus explanations and balance sheets to excuse why I didn't have my full amount. I called the police and an attorney. After that, the accountant called to offer me another check for $1000. In an attempt to still swindle me, they claim they could charge an administrative fee of $200 at the end, thus exempting me from $200 of the security deposit they owe me. Do not walk, run away from this company. They are unscrupulous!

Jawaid and his team provided excellent service to us in buying our investment home in Georgia…read morewhile we live in California. It took us about 6 months from booking to take the possession of the brand new home and Jawaid and his team was there all through this period and guided us through the process. Jawaid also helped us in renting out the home and helped in getting a very professional lease in place.