Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.5 (49 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Tire repair

    Tire rotation

    Firestone Complete Auto Care Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 days ago

    One of the best experiences I have had thanks to Paul!!! he got my tires and did all my service within a couple hours out standing service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Beware of devious sales people. A good tech works here, but the sales people will rob you

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Angelina R.
    601
    174
    10

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa C.
    231
    4
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert W.
    48
    59
    20

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of John W.
    19
    129
    51

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emily C.
    24
    23
    27

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom C.
    0
    27
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diane B.
    102
    31
    2

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    55$ for front end alignment(ball joint replaced)-I paid more at Town Faire Tire and my father paid twice as much at another garage.

    Mentioned in 2 reviews

    Read more highlights

    AAA Tire Company

    AAA Tire Company

    (22 reviews)

    My son drove over a metal object and blew a tire. I was instructed by a relative to go here. So…read moreglad I did! I gave them the tire info over the phone, they ordered it and it was in the next morning. My son went in to have the tire replaced and they discovered his rim was cracked. They called all over to find a used rim with no luck. A new rim was over $500 so they suggested sending it out to be fixed. Before letting my son drive home on a donut, they inspected that all was safe. They sent the rim out and it was ready the next day. By the time all was said and done, the tire and welded rim was roughly $280. That's a fantastic price. A tire place in Woburn charged me over $50 to patch my tire. I liked that they went above and beyond to find an affordable solution and my son's safety was top priority. Turn around and response time was fast. I will be back in the spring to replace my tires!!!

    I have been a customer of AAA Tire Willmington for over 30 YEARS!!!…read moreThus is why I TRUSTED Danny & Scott to simply mount 4 New Tires on My 2018 Tacoma with ONLY 15000 Miles on it. I got my Truck back with my nice new MEATY Tires they mounted for $275.00. I didn't reach Rocco's Restaurant when my D/S/F wheel came off my Truck & ROLLING beside me!!!!!!! My LF front end, nose dived to the pavement & from the Grace of God no one was hurt by the ROLLING WHEEL down the street & I was able to get to the side of the road SAFELY.... I Came to find out that they had a Shawsheen Tech student changing my tires!!!! Had I been told that was the PLAN, I would have taken my TREASURED TACOMA to Sullivan Tire...... Danny Fogg & I go WAYYYYY BACK. However I got NOT 1 PENNY BACK of MY $275.00 FAILED Install Charge...... AAA Tire SIMPLY paid the Boutiett's Auto Body charge......... I WILL NEVER DO BUISNESS WITH AAA TIRE AGAIN!!!!! THIS IS ON YOU SCOTT!!!!!!!!!!

    Hogan Tire & Auto - High quality Goodyear tires in great condition - would you throw them out?

    Hogan Tire & Auto

    (117 reviews)

    I've bought tires and wheels from Hogan in Beverly for over 30 years. Today I went in for a simple…read morewheel/tire swap (winter to summer), something Hogan has done for me on my cars for years. For the first time ever, 3 of the staff inspected my summer tires and claimed they were dangerous with early 'dry rot' detected and refused to swap the tires, suggesting I needed 4 new ones. The date code was Feb-16, making the tires 8 years old. They claimed that DOT law prohibited them from swapping them. I can find no proof of that online, only 'suggestions'. They have maybe 8K on them and are in excellent condition, with no detectable deterioration and min 3/4 tread depth left. I am a car guy and keep my vehicles in top shape. I stopped using Direct Tire in the '80s when I witnessed multiple 'up-selling' scenarios while waiting for tire service - 'did you know your brakes are dangerous?' 'Let me show you why you need new shocks', etc. I suspect that Hogan staff is now incentivized to do the same - there's a new crew there. I'm never going back. Good luck trading on ignorance and fear, guys.

    I just had the best experience with Hogan Tire in Woburn. I had concerns about the breaks on my…read more2021 Jeep Gladiator. Hogan Tire looked at the entire break system from fluids to pads and everything in between then took it for a test ride. They gave me a total thumbs up and patiently explained why. The car has 31,000 miles on it so they suggested I come back around 40,000. I will. Thanks Hogan tire, you've made a customer for life.

    Unique Auto Care - Timing belt Service

    Unique Auto Care

    (7 reviews)

    I stopped in to find out about getting my brakes done. He gave me a quote of $199 per axel. I…read morethought that was fair. There was not wait time to get my car in, but I had an issue of getting a rental car. He said they have them ONSITE and at no additional charge. Now, I am not sure if that is for everyone, or just a cute local girl. I was getting some stuff done next door at Charlies and would like to drop it off the same day to get everything done at once. He said that would be perfectly fine. They completed the brakes and also did an oil change at my request. It was done in roughly 2 hours. I have had my car back for a few months with no issues. There was no additional fee's and I paid exactly what I was told. I would hate for this place to get a bad rap because little Miss "I can't do Math" and I like to write books on Yelp has a bone to pick. I would definitely do business with them in the future just for the rental car alone.

    I am amazed that Unique doesn't have more reviews here and that the one that is here is a 1-star…read more My family has been taking our cars to Unique for over twenty years. We have had all of our service on the six cars that we've owned in that time done by Unique. We are people that hold onto our cars until they're nearly dead, so having an auto care professional that will be cognizant of that and honest about when the investment into an older car may not be wise is important. Two of our Toyotas made it to 250,000 with Unique's maintenance and repair. Mike and his crew have always been very reasonable in price. Routine maintenance there vs. the dealership is not even comparable. We gave up on servicing our new cars at the dealerships early on when we realized that they overcharge significantly. The Unique crew goes out of their way to keep repair costs low and will find good used parts as an alternative to new parts when possible and with our approval. Mike will always get me in at a moment's notice when there's a problem. I've even called him from out of state to ask about car issues. They've driven me home when I didn't have a ride. They've let me borrow a car while they were repairing mine. They've stayed late for us. On the few occasions that the repair did not seem to completely fix the problem, they've brought it right back and completed it either at no charge or for just the price of parts. There are some jobs they don't do like alignments and have even taken our cars to Firestone for an alignment if they were doing related services. They do great with hybrids too; our two new Prius's have had all their service here. I have always felt that auto repair places could take advantage of customers with no experience in auto repair. But I have always felt that Mike is completely honest and invested in completing the job perfectly and at as low a cost as possible. I would recommend this place without hesitation. I feel fortunate that I live in the same town, but I truly feel that their service is worth driving for!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (56 reviews)

    I recently bought a set of all season tires and was looking for an installer around my area…read more Tirerack referred me to this place. After reading all the negative reviews, I wasn't sure if I should come here or not but it was a 2 minute drive down the street from my place. Walked in on a Tuesday morning at 730 and it was pretty busy, about 3-4 people were sitting in the waiting area. I told them that I needed 4 new tires to be mounted only. Took my keys and I sat there waited in the waiting area. They took my car in after waiting for about 10 mins. Got all 4 tires mounted and balanced. Total time that took them to finished was probably 30mins or so. Customer service was great. Friendly and outgoing staffs. Didn't try to up sell me anything as it was mention in the previous reviews. Overall experience, I will come back for future business.

    Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

    Firestone Complete Auto Care - tires - Updated May 2026

    Loading...
    Loading...
    Loading...