This place is off the charts amazing! We use to use the Honda service dealer for our oil changes…read moreand other routine maintenance but after discovering J&R, we've never gone back. The Knowledge and service we receive goes above and beyond expectations. Recently my wife washed our key fob through the laundry destroying the circuit board in the fob making the minivan go crazy beeping, not starting, doors opening, etc. They ordered and reprogrammed the key for our van. We had a flat tire on our car and instead of ordering all new tires they actually repaired the damaged tire at a fraction of the cost. I had a complete overhaul of my 2009 Toyota Venza done by them two years ago because it was stalling out and bad things were starting to happen. I was kind of nervous to have all that work done because the car is up there in miles at 150k+. The Venza has run like a top ever since and I think about all the money they saved me as a result. The car still runs great and I've had to just do basic maintenance ever since. I don't usually write many reviews but these guys definitely deserve it. Overall if you take your car, truck or van there, you'll thank me. The place is clean, the owner John is super friendly, they know what they're talking about and not once have I ever felt like they tried to sell me on something I didn't need, which has not been my experience at many of the other shops. Place is a hidden gem in North Chelmsford.

0/10. They told me I had a 3 month warranty on their work and when the crappy work they did on my…read morecard paint began chipping again, they ignored my texts. They charged me an arm and a leg and then did not hold up their end of the deal. I am considering legal action.

Don and his team are great. There is an oil leak in my VW engine that required taking out the…read moretransmission and fixing the axle, which was a major job that took a day and a half. Don showed me exactly what was wrong with my car and how he would fix it. He was very knowledgeable and he teaches at the Audi University so he knows what he's talking about. What I like about him is his attention to details, for example, when he replaced the brakes, he would paint the component (don't know the name of the part!) so it won't get rusted. He also cleaned my engine and vacuum all the leaves. I was going to ride my bike to pick up the car but it was too cold, so he sent his mechanic to pick me up. His pricing was fair, much much more reasonable than a dealer, and I much rather support a local small business. They will go the extra mile for their customers and I would highly recommend them if you have a European car. You know those driving machines, they need a lot TLC :-).

Euro Car gets my highest recommendation. Don is incredibly kind and took the time to explain…read moreexactly what needed to be done to my car. He clearly takes pride in his work. He gave me a fair price that was significantly less than the dealership. I'll definitely be back.

Just finished my 2019 CLA250 service B maintenance with Mike today…read more Mike annotated craftsman's spirit incisively and vividly. It's unbelievable that his service center is wayy cleaner than my bedroom. I'll definitely take my car to Mike in the future if I still live in MA. Thank you, Mike! Wish you all the best!

Michael is a great person and did a great job on my Mercedes…read more I would recommend Elite to anyone needing any type of service or maintenance on their car.u

After being t-boned in our 2017 Kia, Bob and George made the repair process so very easy. They went…read moreabove and beyond what was expected to get our car repaired. They worked directly with the insurance companies and we received our vehicle back in perfect condition. Body work is exceptional and I highly recommend them for any issues you may incur! Dan Train Lowell,MA

I had a great experience with these guys. I was calling everywhere to get my car repaired after I…read morewas hit in the rear. When I called performance plus, they got me in less than 2 days. The work was amazing and completed 2 days early. I am pleased, job well done. Thank you very much and I would highly recommend you today and everyday!!!

Absolutely a solid business, Mike, the owner is simply a stand up person…read more I've been bring my car in for inspections and oil changes for the past 6 years. Here's the really concise breakdown of my recent repair experience with Mike and his business. I bring in my car for an oil change, my car is ailing, but I ask Mike to help me locate an exhaust leak towards the engine. (Me)This will fix it. -Drivers Side Manifold I ask for a quote and receive one after the part was looked up. Leave my car. Not too long after I reach out to Mike and share with him a few of the symptoms the car was showing me that I hoped the repair would remedy. Mike carefully explains how in fact this would not solve my issue. As we talked further and I tell him a few other thing I've noticed with the car, I was then thoughtfully walked through some frank realities of what I would most likely be encountering on my return on investment, this from an experienced mechanic/savvy businessman's perspective. I'm fully convinced, I'll take back the car as is. I ask how much do I owe, not only did he not accept any amount, nor a tip, but he offered me clean insight as to why this is only way he would conduct this type of transaction. The several hundred dollars saved is really the side point. My big take away is that there is a place for this manner of business to be conducted in every city or small town, but you'll be fortunate that you would experience it in firsthand at this auto service in Lowell!

Great owners very professional. staff very thorough in checking your vehicle until recently I…read moreguess the guy at the front desk was too busy on his headset the whole time to care what the customer saying. I go in for an oil change I tell him my car was leaking fluid might be oil. The guy changes the oil tells me there's no problem so I leave. Come to find out the transmission fluid was mixing with the oil the oil was out of the car by time I was down the block in the car was overheating. the radiator and heater hose was loose. How do you not notice the oil and the transmission fluid is mixing together. Get that guy out of there he's not paying attention to the car or the customer.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.

I have now been using Mark as my mechanic for 2 years, and he really is great. My only complaint is…read morethat he's overworked, but I believe that's because he's a good mechanic and a lot of people know it. If you're expecting an 'in-and-out' job, don't. He'll do the work, and he'll get it right, and that's all that matters. You won't be overcharged for crap you don't need. He won't try to upsell you on repairs you don't need. In fact, he has been quite honest with me about both cars I bring in. One of them he told me the wheel made a ton of noise, but was safe to drive and didn't need repairs yet. He said wait some time, save up and bring it in when I can. That's what I did, and he was right.

Mark is the best and most honest mechanic I've ever had the pleasure of working with. 10/10…read morerecommend for an efficient and professional job well done

I've used Paul for many things - from valve covers and oil filter housings to plugs and coils to a…read morenew clutch as well. A nice guy and great mechanic who is a straight shooter.

Highly knowledgeable mechanic (especially with BMW's) and just what an awesome guy Paul is. He was…read moreable to diagnose an engine oil leak issue while I was in an emergency situation (traveling for the holiday's) and gave me reassurance. If I lived in the area, he would 100% be the only guy I go to. Highly recommend! (Also check your email)