I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

Dropped off car and received a text message with a status "tracking" link just before noon…read more Estimated completion time for a tire inspection and repair: 3:14. Currently 3:45. No contact from Discount Tire. Status "tracking" tracks nothing; even refreshed, still displays 3:14. Hiked back to ask at counter for an updated completion time. Employee at first only assured me they guarantee "same day service." When pressed for an explicit estimate, informed me that there were still several jobs ahead of me before mine would start (When did they show up?) and it should be roughly two more hours. Wait time quietly adjusted from roughly three to roughly six hours. Seemingly bumped back several places in queue. No communication of any of this at any point in the process, while I was waiting, making no alternative arrangements. P.S. (edit): Read my last review, automatically attached. I go in expecting a wait of hours, reasonable or not. But giving an estimate of hours, providing a broken tool that actively implies for hours that everything is running on time, then not only increasing but practically doubling the number of HOURS of estimated wait time to complete a job--and that with zero proactive communication, only after the original estimate has lapsed, and only when actively pressed not once but twice--is unacceptable.

i will never take my car here again. I took my car there in the past and never had an issue but I…read moregot my car towed there on 1/29 to get the alternator fixed. I knew it was alternator because had my battery checked and it was good and battery light coming on and if you look it up to see why battery light coming on its the alternator. Well car x wanna tell me it's my battery cause they too lazy to fix the alternator. I went to junk yard got an alternator for 100 bucks and my boyfriend put it in and car is now back up and running. Car x is a waste of peoples time. They only wanna fix simple stuff or help people they know. DONT TAKE YOUR CAR THERE. THEY JUST NEED TO BE SHUT DOWN!!

We called the day before our service and scheduled an appointment. The gentleman we spoke to was…read moreextremely kind and walked us through the process. When we arrived to the scheduled appointments the men inside were so nice and friendly. They had us in an out quicker than we expected. Really phenomenal service. Thank you Tech "B.Kent" and the Manager Roy Scott for being really great. Will be coming back everytime.

Once again! Law Automotive comes to the rescue. Had an emergency tire issue and these guys…read morehandled it professionally and proficiently. There are a lot of businesses that could learn a thing or two from Chris and the team at Law Automotive. The most trustworthy auto shop I have been to in the past several years. Give these guys your business. I'd lay odds that you'll be sold on them too.

Outstanding service. I called right in the middle of the holidays and they got me in within a few…read moredays! Quick turn around time and great communication throughout. My new fav. Thanks for the recommendation Dave Dennis!

Although they were busy - Sunday afternoon, Wade (the manager) was doing a great job. He was…read moreincredibly friendly and patient with customers and being very encouraging to his employees who were slammed. All in all definitely recommend this location over others in town.

I had a headlight out and agreed for them to replace it and they replaced it however, when I got…read moreback to my shop and went to see why I was smelling burnt oil I discovered that they didn't put all of the fasteners back in a piece of shielding they needed to remove to get to the headlight,they chose not to install four of them. There was only nine holding on the shield. They also for some reason, they decided to spill oil all over the top of my engine very disappointed with this service.

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

They were not able to help with my flat tire behind my RV, BUT they made sure to guide and get to…read moresomeone who could help. That's F-ing AWESOME. We got our tire and back on the road in no time. Thank you !

I appreciate the service that was given to us. I have an old 2004 Sonata and the brake lights were…read morestaying on. I called Tuffy and they said to bring it right in. They ordered the part and Within 24 hours it was fixed. Thank you so much!

Terrible parking situation out there and I had to go around a maze just to find where to park and…read morethere was really never nowhere to park, I just had to situate myself in front and hope I would be OK out there. I was on time maybe a little early and the gal that was behind the counter said that all her techs were out to lunch so I continued to wait until one came back and he took care of me right away. Took it for a little spin to find out what was wrong with it and then brought it back. There was one other customer came by so I told him I would have to think about it because it was gonna cost a little over $1000 to get whatever part they had to send away for and I had to be certain this is what I wanted because he didn't wanna have to keep it there if I wasn't going to come and get it installed. After he was done with me, he went to wait on the other customer and as I was leaving, I thought how the heck am I gonna get out because she was on the other side of me and she stood in front of the door, so it was a very tight Exit/entrance and a little bit dangerous but I made it however I wouldn't ever wanna do that again. No one ever did come back like the techs from lunch to work on cars. I didn't see anyone there except the one guy that came back from lunch and then the one guy that was already there and that's all that was there for the remaining time that I was there. I didn't know what to do because I thought that was a bit much so I went ahead and told them I would have to think about it. The older guy gave me a card and said he needed $169 or something like that for alignment of the tires. I'm not sure what that is, but it was better than the thousand dollars for whatever they were gonna do just so I could have my power steering back which might have put everything else back into place so the control panel is still off. And this was my second estimate/opinion. I don't know, but I thought you know I would come back if I could save up some money and he said I need to come back right away because something was just spinning around many times per day just to make my car work. I can't see that happening. I barely go anywhere and when I do, it drives fine, but I am appreciative of the alignment of the tires or the wheels that he did because I can feel it and it feels better. However, if I'm gonna pay over $1000 for a part that I would have to be sent to him in order for him to do the work, I thought I would just rather buy a new car since he told me it was old. It's a 2017 but the old guy said it's old so cars break down more easily because they're making them less than they used to.

I have a Smart Car. I called several places including Isringhausen and was told by all they did not…read morework on Smart Cars. A stranger was walking by my house and told me his friend had a Smart Car. I asked him where he had it serviced? He called his friend and his friend told me "take it to Floyd's, no where else". My check engine light was on and I also wanted an oil change. They were very friendly, had the oil filter in stock, and they had my car up on the rack within minutes. They charged me exactly what I was quoted for the oil change. They also diagnosed why my check engine light was on and fixed it at no extra cost. I was very lucky to have found Floyd's!

Floyd's is there for you if you have a foreign car. They are always busy but do their best to turn…read morecars around. I am thankful for their shop and mechanics.

They did great on my oil change! So fast yet thorough! Polite and friendly! Even vacuumed my…read morefloorboard in the front and washed my window! I will go back

Cold morning. Needed oil/filter change and tire rotation. In, done, out. No BS. Fair price. Well…read moredone!