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    Firestone Complete Auto Care

    2.3 (41 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Photo of Kay P.
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    5 years ago

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    16 days ago

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    3 months ago

    Scheduled appointment for 9 am oil change told might be able to do it by 11 am don't go here

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    Lee S.

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    5 months ago

    Wait time for a tire change first thing was nearly 2 hours. I took my chances on a new place and it was a huge mistake.

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    Lee S.

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    11 months ago

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    2 years ago

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    1 year ago

    My battery died and they were able to replace it right away without an appointment. Very helpful and friendly on the phone.

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    2 years ago

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    Lee S.

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    2 years ago

    Garmin and his team are amazing. They went above and beyond to help me when I was having tire issues

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    2 years ago

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    1 year ago

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    3 years ago

    Stripped my oil plug nut now car is leaking oil and I had to replace the nut. can barely do a simple oil change stay away.

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    14 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    Bridgestone S.

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    14 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The team at Firestone Montgomery Mall, with manager Gavin McGoldrick rocks!

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Tires 3,235 times last month within 15 miles of this business.

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    Premium Lube Express

    Premium Lube Express

    4.0
    (16 reviews)

    We just returned from this business and had a very bad experience. One of us has been going there…read morefor 12-15 years and one of us has been going there for three years. There are two trucks and one car. Every 3000. miles these vehicles get an oil change from this business. Every time we have been there every one has been courteous. It does not take long to do the oil change. This time one of the trucks was brought in for an oil change. This truck needs specific oil and a specific oil filter. We told them about the items that we brought in for the oil change. There was someone new who we spoke to and he told us that the oil and filter we brought did not matter. The oil change would still cost $50.00 using the oil and filter. Previously we were charged $30.00 for an oil change. We left because that was ridiculous!! I said it was stupid. The man said said the oil change involves labor as well. The labor then is $50.00 I asked, and he said yes. Apparently if someone brings the specific oil and specific oil filter they want to be used, that person will be charged the same cost as having the full service. Considering the complete oil change service is $50.00, then the oil and filter are free because I was told the labor cost is $50.00! We did not receive any explanation when we questioned the cost of the service with using our own supplies. We will never return to this business!! We will also tell others about our experience. We will tell others not to go to this business for an oil change!! We just returned from a local inspection station and auto repair shop. Their price for an oil change is $25.00 !!!! Maybe not as convenient, but Half of the Price being charged by this business! And all they do are oil changes at this place!

    i went to this establishment for a long time! now with the new manager it's went from 5 stars to…read morenegative stars. very unprofessional, not inclusive horrible people skills! I wanted the # so I could talk with the owner to address some concerns but the young unprofessional manager asked inappropriate questions and made be feel uncomfortable. unacceptable!!! owner of this establishment you should make a change to the current staff asap!!! A lot of costumers are going down the road like I did!! There very professional!!

    Jiffy Lube

    Jiffy Lube

    3.7
    (68 reviews)

    I've been coming to this Jiffy Lube for my oil changes for a while now, usually because of one of…read morethe wonderful ladies on the team who always takes great care of me. This visit, I was helped by a gentleman, and I have to say he completely exceeded my expectations. Not only did he perform my oil change efficiently, but he also took the time to inspect my vehicle and explain that I had a small leak. What really stood out was his honesty--he let me know it wasn't an urgent repair and that I didn't have to take care of it that day. Instead of trying to pressure me into spending more money, he simply explained the issue, gave me a quote, and let me make my own decision. That level of integrity is hard to find. On top of that, my front bumper had started coming loose because a bracket was missing. I asked if he could help secure it, and without hesitation, he took the time to fix it for me. That wasn't something he had to do, but he did it anyway, and I truly appreciated it. Customer service like this is the reason I keep coming back. I left feeling informed, respected, and confident that my car was in good hands. My next oil change is due in about 5,000 miles, and I'll definitely be returning here for it. Thank you for going above and beyond--I sincerely appreciate the outstanding service!

    awesome job very professional and fast They were also very…read morecourteous No problems and they explained items that will need attention in the future

    Christian Brothers Automotive Montgomery Mall

    Christian Brothers Automotive Montgomery Mall

    4.1
    (35 reviews)

    It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

    I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

    Hink's Garage

    Hink's Garage

    4.6
    (10 reviews)

    Brake flush and Cabin Filters changed. Set the computer and diagnosed the oil gauge issue and key…read moreproblem. This was my first visit and certainly will not be my last! I had a 1:00 pm appointment and I was out in 2 hours. The mechanic carefully worked on my car rather than rushed through the job. Their pricing was very fair and they listened to what I wanted. They showed me the parts after they were removed . I only wish I had discovered this garage sooner. I've been taken advantage as a single mom by mechanics I feel blessed that I finally found my second home with this garage. What a relief!!!

    Used to be the best garage in the area, but sadly seems to have gone downhill after their move to a…read morenewer and more expensive location. We had a very negative experience recently and won't be returning. Not sure how we could trust them after this... Took our car to hinks as we've done for years for an inspection. Was quoted over $2,750 for repairs necessary to make the car pass inspection. With such a high price tag to fix an older car, we actually considered trading it in for a new car before ultimately deciding to get it fixed. Priced out the parts online and found that with labor, should've been able to get the car repaired for about half the price. Took it to another area garage that confirmed they'd be able to do the repair for $1,200, so we went with that garage. When they went to do the work, we got a call from them and I was expecting bad news and additional repairs / money needed... but they actually told me that they couldn't find any of these major problems with the car. There was only one minor fix needed. Car passed inspection and the inspection and minor repair cost me $125. I was so shocked that I took it to a 3rd garage and asked them to review the issues Hinks had identified and the 3rd garage confirmed they couldn't find any sign of those issues. Feel taken advantage of by a business we've been supporting for years. Would've been taken for a $2,500 ride if we didn't get a second opinion.

    C&J Automotive of Lansdale

    C&J Automotive of Lansdale

    4.8
    (12 reviews)

    Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

    Not entirely satisfied. We went in to get tires mounted. [New tires] and after, we had a new…read morethinking sound that wasn't there before on the front driver side. Took it to another auto shop to see if they can pinpoint the sound and the only thing they could say is that one of the BRAND NEW parts were now broken. Now these new parts have maybe 50-100 miles on them. If that. Going to call tomorrow [monday] to see if anything can be done. The car has only been driven home [about 4 blocks] and to the other shop [about 2 miles] since we took it to c&j.

    Firestone Complete Auto Care - tires - Updated July 2026

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