Excellent service, employees are all friendly and polite, you can trust their expertise. It's rare…read morefor a business to have such consistency, but obviously they have high standards when hiring. You know they are straight shooters and feel confident in guidance and questions answered. Costs are in line and reasonable.

Avoid Gray's Tire & Service Center next to Hog Rock. They improperly installed my oil filter cap…read moreduring a routine oil change, causing a massive oil blowout that required my car to be towed back to their shop.While they admitted fault and towed it, they completely rushed the cleanup, leaving standing oil all over the engine bay. Immediately following this incident, the unseated air cover and oil spill triggered a Check Engine Light for the Mass Air Flow (MAF) sensor. I had to pay out of pocket for a new sensor and air filters just to make my car drivable and safe again.I have reached out to management with the receipts to request reimbursement for the parts their technician's negligence ruined, and they have ghosted my messages for two weeks. Terrible quality control and zero accountability. Go elsewhere if you want the job done right the first time.

The guys do a good job servicing my vehicle. They're…read morefriendly and professional... I also get my oil changes through them along with tires and any problems I have with my vehicle.

Great service. Thought I had a slow leak in my front tire. Actually, I had a nail in it. The nail…read morewas removed from the tire, patched and back on my car with 15 minutes. When I need new tire/s I will be going back.

Very good price, in and out, very professional…read more As someone who travels I've had some bad experiences but this was one of the best 10/10

Express Oil Change and Tire provided me with the quickest oil change of my life. I went into the…read moreshop when they opened and within 15 minutes of driving in, I was out the door with my car's oil changed. Great folks who will take care of you.

Traveling south to beach through Prattville and car was running hot. Located Pep-Boys in Prattville…read moreand what a blessing it was!! Jennifer and AJ diagnosed and repaired the problem and got us back on the road for our vacation all with superb and courteous service!! Highly recommend Prattville Pep-Boys!!

I do not live in this town, but had to have tires put on a car there. Gave the credit card…read moreinformation over the phone and now Im getting chick-fil-a charges in the same town as the store and I live 2.5 hours away. Someone there is a thief.

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

I live in Florida and was traveling to see my grandkids in Mississippi when I had a tire issue. No…read moreone in Montgomery had my size gray tire found my tire. He got me back on the road quickly. Very great customer service.

I have been a Grays customer for many, many years and they never cease to amaze me…read more These are truly good people, looking for ways to help people. They're not interested in just doing some work on your car, they can do that with their eyes closed. Every Grays Tire and Service Center I have had the pleasure of visiting has one MAJOR commonality. They try their hardest to be the hands and feet of God in everything they do. Now I know that's going to bother some people. Sorry (not sorry). When they ask how you are doing, they actually want to know how you are doing. Having a hard day, they're going to listen. Yes, they do outstanding work and at a very fair price. I am truly for the Gray family for having such an outstanding business model, putting doing right ahead of profits. To every single person at Grays, no matter your role, thank you.

Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Edit: noticed the following day that my wheels were scratched. They also left my wheels grimy and…read moreridiculously dirty. The previous shop that mounted my old set of tires on my brand new OEM wheels left it SPOTLESS. If a hole in a wall shop can do the job, so can discount tire. These are $2900 wheels, so a few scratches on the face is a bit frustrating.

Max did very well. Super Nice and Got it done fast and made sure i was taken cared of.read more

They were able to get me in for an alignment right away. Very courteous & professional. Price was…read morefair, facilities were new and clean! Definitely recommend.