This place is run like an absolute mess. I arrived at 10:45 and was told that I needed a tire…read morerepair and a tire replacement for both drivers side tires on my 2021 Chevy Trax LT AWD. I was quoted 224 dollars for the service, and was told it would be done by 1:00. The assistant manager Hunter then told me at 1:15 (they only started working in my vehicle at 1:00) that they could not repair my tire as "someone has already repaired it," (which is untrue as I've only had the tire less than a year and have never had it repaired) and that I needed to buy another new tire. So now I've had to pay 450 dollars. I had to wait another hour for my vehicle to be completed. Once I got back in the vehicle, my tire pressure light was on, and my dash said "tire pressure monitor system maintenance required." When I came this morning, I had no lights or warnings on my dash. The service tech (I believe his name was Titus) then lied to me, saying that he had to "re-learn" the tire pressure sensors to the car, and that the passenger side rear tire pressure sensor was dead. I told him this was impossible, as I had them replaced in January of this year at the dealership. The assistant manager Hunter then checked my vehicle, and told me that the service tech (Titus?) never "re-learned" the sensors to the vehicle, and that he had to do it himself! TLDR: This Discount Tire will overcharge you, lie to you, avoid any accountability, and disrespect your time. Go anywhere but here.

Some of the best customer service I have received anywhere in town! Eric was top notch and it felt…read morelike the whole team was happy to help with anything, you just do not find the first class service I experienced today anywhere!

Always great service and the most important thing to me is, everyone one there at B and W is honest.read more

I've loved my service here. They're speedy, friendly, and accurate for oil changes and car…read moremaintanence. The parking lot is easy to get into, and if you're sitting around for your service, there's enough comfortable spots to be a happy camper until it's done. (Just bring something to entertain yourself. The TV is generally not that exciting.) They have an indoor waiting room with a TV (usually with news) and 5-7 chairs in a semi-circle. (Can't remember the exact amount). All of the chairs have arms, and there's usually a person or two waiting when I drop my car off. PROS: -They've always been pretty good about appointment estimations. Usually my repairs are done slightly earlier than expected, but they've never gone very-far over the time they say it will take them to get it done. -If we don't want to wait around, they've always been able accept my car earlier in the day and have things done for me by the end of the day if we'd rather not sit around and actively wait. -Available restroom for waiting customers. It isn't like some small mechanics without a bathroom unless you hunt down a mechanic and specifically ask. This one has a customer-facing restroom for while you wait. -Most of our appointments can be made for next-day - or within the next few days - for small things. We don't have to plan weeks in advance. CONS: -Not much of anything! I wish there were more exciting things within walking distance (to entertain myself during car visits), but that's certainly not a fault of the business.

I've been coming here for 20yrs. Always helped out and handled everything I needed. Highly recommendread more

The guy was very professional and kept his word on price. The prices are good and he works fast…read more It is my place for new and used tires and plugs because where I work I get screws in my tires alot. 5 stars from me.

Wow! We had a tire issue and these guys were so helpful! They were very friendly to. I would highly…read morerecommend going to Oh Tire for any tire needs!

Angels. Absolute Angels. I pulled into this shop with almost a flat tire. Would not hold air…read more-terrible situation to be in. of course it was pouring down rain and I just wanted to get home. These guys had my tire fixed in NO time and for a great price also. Certainly saved my tail today! I cannot thank them enough. If you need repairs or new tires- I would highly recommend them!

I hit a pothole a little too hard and ended up with a damaged tire and rim. Fortunately, they…read moreweren't busy at 10:45 am on Friday. I was quickly greeted, assessed and was sold a (almost new) used tire ($75), given a complimentary rim repair and paid an old tire disposal fee ($7). 30 minutes and $82 later, I was on my way again. This place has always done right by me and I'll come back the next time I have a tire issue. 5 Stars And a few more things: No appointments. It's first come, first served. They take cash or credit. I've never had to wait more than 20 minutes to be seen, even on a busy day. I had a nail removed and patched last year and it only cost $20. Prices are reasonable and very competitive.

Don't go to the alignment shop next door…read more Dude claimed I needed new tire rods to do my alignment, which he then replaced. Fine with that. Had my alignment done twice here since after the first alignment it was still pulling to the left. Was still pulling to left after two alignments so took to another mechanic to have it looked at thinking it may be a bigger issue. New mechanic said it wasn't done properly after he put my car on a lift and drove it. Mechanic at Browns left a bolt unattached on one of my new tire rods which is dangerous. Also never fixed my alignment issue. Have also had a tire bolt broken off at the tire shop next to the alignment shop. They miss threaded the bolt back on causing it to break. Didn't tell me, just hid it and had to find out months later. Used to love this place and support, but now my car is getting damaged and I was allowed to drive off in an unsafe fix after spending a bunch of money!

My brothers company uses this place and told me that they are fast reliable and have fair pricing…read more I had to get tires on my outback so I had them give me a price on Yokohama's. The pricing was very fair and they had my tires shipped into there shop fast. Once the tires where in they had me in and out then less the 30 minutes. They did a great Job in not scratching up my rims. I was very impressed with the service, and the tires perform great.

Needed a couple of tires for an employee's vehicle. Had decent used ones that didn't break the…read morebank. Friendly folks. Will be back.

This shop got me in and assessed my vehicle's warning light so quickly. During that assessment…read moreservice I decided to get my oil changed because their prices were reasonable. Also, the customer service was great as both gentleman in the office were kind and informative of what to do the next time I encounter warning lights and let me know what repairs on my vehicle could wait for a bit. Fair prices. Nice staff. Not a bad wait time on vehicle. One thing to note there's not really a waiting area at this shop but the location is only a 8 min walk from a great coffee shop and the library where you can spend time until your vehicle is finished. I would highly recommend coming here to get your vehicle inspected and worked on.

Update: the owner Mike contacted me and looked into the situation. He stated that the mechanic who…read moredid the work on my vehicle no longer works for him and Mike is refunding me the cost of having to put the second set of pads on as well as the entire cost of the caliper that never should have been put on the car in the first place. I find it ironic that the owner Mike states in his history blurb that he started the shop because he was tired of seeing people get ripped off, well that's exactly how I feel, ripped off by Sanderson Automotive. I thought we were doing a good thing by trying to support a local mechanics shop when my Focus, that I had been taking to Ricart for service for years needed new brake rotors and pads. I will say that Sanderson got us in quickly, but then also found that we needed a new battery and they stated that the lug nuts on the wheels were swollen and needed replaced, so that's also a lie when they state that they don't "find" things that need replaced on your car, they do. So this was a $986 bill. The very next day when I was driving to work the car was making a horrible scraping noise, as if i were dragging a sheet of metal behind the car. So I called them and they did get me in the same day to look at the car. By the time I had left work early to get this issue looked at the car had stopped making the noise, so naturally they didn't find anything. Next, a few weeks later the car started making a horrible rattling noise every time I went over the smallest bump. So once again I have to take my car back to them and they said this time that it was the brake caliper over retracting and causing it to rattle. The noise definitely came from the rear passenger side, and when they diagnosed the problem they asked if i wanted to have both calipers replaced. I said no because it was already going to be $371, and why would I replace something that wasn't broke? Sure enough within two days of having the caliper replaced the same exact noise was coming from the driver side of the car. At this point this all seems far too coincidental, the manager, Josh, that I had been dealing with the entire time, stated that there was no harm in driving with the car like this as it was not a safety issue. So by this point I'm tried of having my car into their shop, so I just let it go for a while. We finally decide it's time to have the issue taken care of so we take the car back to Ricart, at this point I don't trust Sanderson. I explained to Ricart what they had previously done to the car and after their inspection they called and said that there was nothing wrong with the brake caliper, and that whoever had installed my brake pads last time forgot to put the anti-rattle clips on the pads. Sure enough two days later and not a single rattling noise. So at this point I have had brake pads installed on the car twice in six months and a caliper replaced for no reason and I'm out $679 and hours of my time because of Sanderson's incompetence. Also, we were contacted by the owner, Mike, via text a few months ago about how our experience was and we mentioned that it was not good and we have received no response. As of writing this we also called and left a voicemail asking for them to call us and explain why they didn't installed the clips and then missed it a second time when I went back and they decided to charge us for a caliper. It has been two days with no response. In summary, Sanderson's will be happy to take your money, charge you for things you don't need and never call you back. Save yourself they hassle and don't patronize them.

I have been coming here for years and I always get great service. My first experience with them…read morewas when My Jeep wasn't running right after I had just repaired it at another shop. I brought it in to Bill's only to find out that the spark plugs were the incorrect ones installed by the previous repair shop. Once it was fixed, my Jeep ran beautifully. I have coming here ever since. The staff is friendly and the mechanics are ASE certified. They keep me updated on the status of my car and will work with your budget. New: download the app which you can schedule an appt, they have a rewards program, a frequent oil change program, and most importantly repairs come with a guarantee. I highly recommend you go to here to have your car repaired.

I will NEVER use Bills on Broadway again. Overpriced and charge for services not being completed…read more Took my vehicle there last summer and this spring for AC issues. Both times they said they couldn't find a leak, recharged it and replaced the lines. Charge only held less than a month this year, so took it back for a third time. They now said I had a cracked condenser and only noticed it when they took off the plastic shroud that covers it up. So the past two times they did NOT do a complete total A/C inspection after they said they did, and cost me a total over $2,000. They said to recharge and replace the condenser would be another $2000. Went and picked up my truck, took it to another local automotive shop, and fixed it for $800. Please be careful with this shop.

This Midas damaged my wifes front bumper ( 2 chips ) . Now they're giving me the run around to fix…read moreit. They keep saying they have to talk to this person and that person, now all communication has disappeared ( like we never were a customer ). But, I screen shot every text from them including the pictures of the car before the damage and recorded all conversation with Chris. Now, they don't leave any other option but to get an estimate and file in small claims court. Unless they make it whole I have no other choice.

Went to my appt today at Midas in Grove City....had a perplexing suspicion that I had written the…read moreappt on wrong day in my appt book...& I was right...it was yesterday!! But the gentleman at the desk said it could be done while I was there....a very short period of time & a great price!!! I've been going there for about 2 years & have always been pleased......

Initially disappointed that when I checked online for an appointment, the website indicated that…read morethere were afternoon appointments. After not hearing anything from the store I chose, I called at 10:30 am to check on when I could bring in the car. I was told there were NO appointments that day. At 2:30 pm I received a call to say that I could bring in the car. It was taken in at 3:30 to have the tire repaired due to a screw puncturing the tread. After only an hour I received a call that the car was ready for pick up. It's angering when the website says one thing and the store says another. Ultimately, I was thrilled I was able to get the tire repaired. Just a bit of a rollercoaster day. So far, the tire is functioning well

I am a Baby Boomer who blessed with 2 Lexus vehicles in my garage. Tire Discounters is the first…read moreand ONLY business I think of when needing tires for my vehicles. They have always been efficient, professional, and personable when attending to my needs.