I've been going to Firestone for years and the past year of going to the Absecon location I decided to give EHT location a try. And lo and behold they just switched my appointment without telling me AFTER CONFIRMING the appointment. So I will no longer be giving my business to them! read more

Firestone they care about your car, nice friendly service. They don't ripped you off telling you need extras for your car

Exceptional service! I decided to take a day trip to Hamilton, NJ on 10/20/18 ...nearly 2 hours away from home. My oil light came on and I panicked!!!! Stopped off at auto zone for a oil change recommendation and was referred to Firestone. They were booked until Tuesday and my heart dropped! The owner offered to check my oil and top off my fluids to make sure I was in a great place to continue my drive. I must say that experience was by far one of the best auto experiences I've had ever. The customer service was EXCEPTIONAL, courtesy, professional and as he was educating me regarding my oil levels and general conversation his son Robbie lived right around the corner in walking distance. God simply blows my mind at times and places people in your live for a reason and a season. Thank you guys for being my angel that day. Congratulations on your 1st grandchild. 10 STARS! Sincerely, Debra read more

If you guys want your car beaten to a pulp or have a dangerous road car then come here. I got a my alignment not to long ago and just the other day while driving my rear tire suddenly exploded it's side walls. After inspecting it myself and bringing it to 3 other independent shops to examine they have determined it was due to a faulty alignment causing my cars tires to wear prematurely to the point of failure. These tires I had on were practically brand new Michelin Pilot Sport 4S MSRP $380 now I have to replace the tire when it should be fire stone who should of taken care of it. I went in store today to see if they had a copy of my alignment report as they usually keep a copy for record but the guy said he would have to dig for it but never did and left me SOL. I honestly would not recommend this place even the lifetime alignment is basically useless as once poor alignment will set you back hundreds. read more

Firestone Complete Auto Care - Tires Near Me - Egg Harbor Twp, New Jersey

Service writer that day helped me with my TPMS issue. Although the wait and service time was long, the service got performed to satisfaction. read more

Took my car here to get new tires the tires are excellent on a bad note they told me I needed a $1200 break and rotor job I said no thanks took it to my own mechanic he told me there was nothing wrong with my brakes and broters that I would get another 30 to 40000 miles out of them Also I asked them to change the oil they did not change the oil at all 5 weeks later my oil is black and my oil light is going on total rip off scam artist do not take your vehicle here they are thieves read more

I just bought my car 2 months ago and was nervous about finding a place to take my car for an oil change, since my boyfriend had an issue with a different place saying they fixed something and they hadn't. I came here when a shop that a friend suggested didn't have an appointment.. but found this place on google. I'm glad I did. I got out of there pretty fast for how many cars I saw everyone working on.. the people in the front were very friendly and explained everything to me. I'll be coming back for my new tires! read more

Every time I go there it is a couple to a few hours wait because they have 1 or 2 techs working. It's sad because they do good work. Looks like I'll be going to Mavis from now on. read more

Scheduled an appointment on a Friday to get my brakes replaced - earliest time slot available was following Wednesday. They inspected my car and I was quoted almost $850 with tax for brakes and rotors. I found another local shop who would do it for almost $200 cheaper, so I picked my car up to take to the other dealer. Within 100 yards several lights turned on on my dashboard - brake light, power steering, vehicle stability assist... New shop found the brake line was broken off to the front tire. He said, "I'm not pointing fingers but....someone broke this off and there's no brake fluid going to your front tire." How do I get a car back from a shop in WORSE condition than I dropped it off in??? Not only are they more expensive, but literally put my life in danger due their carelessness. read more

Stay away, they will rip you off and always try to get unnecessary work done. They prey on people who are out of the area and are stuck going there because of the name. Never going here again, especially not for oil changes which I've heard they've messed up so bad they've had to replace entire engines. You've been warned. Nice employees tho, too bad they're either clueless or just complete con artists read more

Don't really trust them 100%. Every time I bring a car in for oil change, there's always something else wrong. This last time I had a car in for tire rotation and alignment (I paid for a "free" lifetime alignment service ) they didn't notice my tires were wearing and the steering wheel still shook when I pulled out of their lot. read more

I called them to try and get an appointment to bring my truck in and as soon as someone answered they I told them what I needed then he just hung up on me, so I then called them again and they just left me on hold. After that experience I will never go there or recommend anyone to go there read more

If you want to be helped by someone who actually cares about your car and enjoys their job, you should come here. Firestone is very efficient in the work they do. I was able to go in and out feeling satisfied. Not only was the customer amazing the best I've ever seen, but I learned about my car as well. Robert explained how my car works and we spoke about a few other things I should do that would keep my car maintained well. The facility was clean and each customer was provided the attention they needed. I encourage anyone and everyone to bring your car here. read more

This place was the "best" & the employees so friendly & courteous. Bob very very helpful..... Gives been going there & will continue.....

was there for a show in a.c. broke down on a.c. express way . got to the shop ron the manager went over and beyound to help me. even went to get the tire i needed for my beammer hes personal day oyy im grateful.i stayed in a.c. he got me a ride to pick up my car . and no charge .staff was good ' and did a great job on the tire. the girl or lady knew her stuff as well and very cute and sexy . anyway thanks alot darryl from philly thanks read more

Went to this Firestone location for years and spent thousands upon thousands of dollars there servicing my two Nissans. Never had a problem until these past several months when Anthony left and it all went down hill. I brought in my two vehicles in August and made an appointment for both. They had my white Nissan sitting in the lot for several days waiting to get the a/c fixed only to tell me the guy they had to do the electrical repairs wasn't available to fix it and suggested I go to the dealership. Then I went again today for a simple oil change, tire rotation and alignment (which I have lifetime alignment for) and they told me they can't fit me in at all today and wouldn't have availability to do these simple services until Monday. The place was nowhere near as packed as usual and they couldn't fit me in for three days for an oil change, a tire rotation, and an alignment???? Will never come back here again. Do yourself a favor and don't either. read more

This is an update. The last one didn't make it to this page. Maybe this one will. I was contacted by the District manager. Instead of apologizing he made excuse's for his workers. The slow leak that they clamied they fixed and didn't. Wasn't a slow leak after all it was the tire pressure sensors that needed to be replaced. Which prove' all they did was fill it up with air to make the Ligt icon go off & low & behold..right on schedule, they light came back on after two days as always. The district manager suggest I return so they could fix it..HA not with a 10 foot pole will they touch my car again!! read more

2.5 hours for an oil change?!? And its tuesday, not even weekend. Good thing there's tv and free coffee ... And chick-fil-a is nearby. But the staff are great, just a busy place i guess. Coupons can be applied only if you have a small car, not for SUV or trucks, fyi read more

Dropped off my vehicle for my Wednesday 130 appointment time to get an alignment done on my vehicle. Received a call at 315 to inform me that they don't have time to work on it and that I can bring it back on Friday. Why did I schedule an appointment to get an alignment and drop it off there if you were not available to work on it..... Thanks. read more

Best service I've ever had! We are an hour and a half from home and we cut a tire on the drive. We showed up just after closing and they stayed to help out emergency situation. Not only was it great service at a great price it restored my faith in humanity. read more

Recently got tires from here. Friendly, speedy service! They were great except they lost a hub cap rim. I was so upset but they told me they would reimburse me. Great work I would totally recommend. read more

Great costumer service everyone was really laid back and I didn't feel like I was being up sold or pressured into getting anything I didn't go there for read more

Amazing service every time. I trust what they say and have saved me money on more than one occasions. My husband and I both bring our cars here. Thanks for the great customer service!!! read more

Good speedy service. But very expensive place. Always show the quotation from online to get discount.

amazing people working here! Robert, Brian and other associates are always very helpful and takes care of your needs. definitely recommend this location. read more

STAY AWAY from this place! I wish I could give "no star". My husband took a car to this location for the front brakes estimate. Although we had made an appointment in advance he spent over an hour just to hear an estimate that was outrageous! I had my car at the dealership yesterday for 30000 mile service and the mechanic kept talking about the great condition my car was in. The only thing he suggested was to replace the front brake pads as they were getting thin. Even the rotors did not have to be machined. I had had a great experience with another Firestone location before so I decided to take the car to the Firestone in EHT. Needless to say that after a prolonged wait we were told that the rotors had to be replaced along with the pads and all the break fluids! We were priced around $400 for all that plus they had also suggested changing the battery, which made it nearly $600! Hello - the car has 30000 miles on it! The verdict is - unprofessional stuff that tries to rip you off! Stay away; take your car, time and money some other place!! read more