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Firestone Complete Auto Care

2.1 (56 reviews)
Open 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Recommended Reviews - Firestone Complete Auto Care

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If I could put 0 starts I would. It has been a week today that Firestone has damaged my truck. I brought it in last Wednesday for new brakes, pads, alignment, and overall checkup. I picked it up later that day and, on my way, home I felt a tugging and squeaking while driving it. I had 3 morning appointments the next day. As soon as I headed to my first appointment, I heard the loudest grinding along with the squeaking sound, only much louder, loud enough that every car I passed looked concerned. As I pulled in to get gas the owner came over to me and said you seriously need new pads, it's like metal on metal. I asked a friend who works with cars to take a look at it and he said that I did not have any brake pads, and that metal was just rubbing against metal. It took 3 phone calls to Firestone and dealing with Charlie, who continued to state that they did not have any openings for the next few days, but if I brought it in first thing Saturday morning that they would try to check what was going on. After my last appointment I brought my truck back and asked them to look at it, which they did, called me 15 minutes before they closed to come pick it and if I couldn't make it by 7:00 then I would have to pick it up in the morning. When I asked them what happened they said that they had used low-quality pads on my truck, which a lie as there were no pads. Once I got it home, my husband looked at it and realized that the rotor had been cracked, which is due to extreme heat if the metal rubs against the caliber that has no pads,or is seriously worn down. I have been without my truck for 5 days, I've called the store, I've emailed corporate and I've emailed the district area manager and still no help.

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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12 years ago

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10 years ago

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9 years ago

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12 years ago

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9 years ago

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11 years ago

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12 years ago

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7 years ago

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11 years ago

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10 years ago

They do a nice job here for basics like a tire rotation. Always fit you in and get you in and out quickly.

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11 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Almost 4:30PM on Sunday evening, got warnings on tire pressure.

Mentioned in 4 reviews

Read more highlights

Balise Honda of North Attleboro

Balise Honda of North Attleboro

(93 reviews)

Outstanding Dealership & Service Experience…read more I had an exceptional experience at this dealership from the moment I walked in. The team was friendly, patient, and genuinely focused on helping me find the right car--not just pushing a sale. They listened to what I needed, answered every question clearly, and made the entire process smooth and stress‑free. The service department deserves just as much praise. They were professional, efficient, and incredibly attentive. Everything was explained upfront, the work was done quickly, and they treated my car with real care. It's rare to find a place where both sales and service operate at such a high level. Between the honest communication, fair pricing, and top‑tier customer service, this dealership truly stands out. I couldn't be happier with my experience and highly recommend them.

On returning from an overseas vacation, I found my Accord Sport flashing multiple scary messages…read moreand failing to respond to pressure on the accelerator. I went straight to the service department and received some of the best service I've ever had anywhere. Service Advisor Adam Parker was polite, attentive, and efficient at getting the diagnostic process started. Within an hour or so, mechanic Aidan Hogan made the diagnosis and sent us an informative video showing us exactly what the problem was. I told Adam about an important doctor's appointment I had coming up in Boston, and he moved things along, returning my vehicle within 24 hours. I couldn't be more impressed with the service I received.

SpeeDee Oil Change & Auto Service

SpeeDee Oil Change & Auto Service

(20 reviews)

I called ahead to see what hours they offer services to verify they are open weekdays until 6 pm…read moreand offered inspections until 5pm and as long as I was there by 5, I could receive the inspection. I got there at 4:50 pm which I admit was cutting it close. There was no line and all the bays were empty with no other customers there. A man came out to ask why I was there. When I said I was there but the inspection I called about, he told me I couldn't get one. I asked why. He told me that there were no other customers there and they just didn't feel like doing it. I asked to speak to the person in charge. The man disappeared into the building for a few minutes. The same man reappeared a few minutes later and told me it's now after 5pm and it's too late to do inspections. I was furious. I was there before the time and the only reason they told me was that they didn't "feel" like working is insane. They were still open for another hour and they were turning people away because they didn't "feel" like doing anything. Not a good way to run a business.

We had the best experience at SpeeDee in South Attleboro. My daughters car failed inspection and…read morewas unsafe to drive. We called Speedee and they diagnosed all of the issues and fixed them in one day. The entire staff was professional and so informative, They took the time to fully explain all the problems and what was needed to fix them. I highly recommend this team for any of your car repair needs!

Firestone Complete Auto Care - tires - Updated May 2026

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