Nevada was professional, quick, clean, and patient. Our fireplaces work like they're brand new…read moreagain. Cannot recommend enough!

I would not recommend this business to install your fireplace or to maintain it. They ordered the…read morewrong part for ours which delayed getting our fireplaced fixed. They could not even tell us if the fan would work when they installed the broken part. They've been nothing but a headache to us. Then I paid on the day they finally fixed it, but they didn't record my payment.

Toby is the best. He's always been on-time, he works hard and does a great job. He doesn't do…read moreanything that's not needed. Honest and dependable! He's our go-to guy for fireplace and dryer vent cleaning. I highly recommend him!

He was busy but came out as quick as he could. He worked quickly and thoroughly and answered all…read moreour questions about our gas fireplace as we had only lived in our house a year and a half. We were very pleased!

The service was great and they even gave us recommendations on how to make our fireplace look…read morebetter.

Great service for dryer vent and chimney.! Showed up next day and on time, efficient work, and left…read moreit cleaner than found it. Saved me from fire hazard.

My favorite room in my house isn't even IN my house thanks to FiresideConcepts.com. I still have…read moreto pinch myself to make sure I'm not dreaming each time I see it. If you saw the amazing outdoor kitchen they created, with all the latest and greatest technology from Summerset Grills, you'd understand why. The new outdoor space is undoubtedly a dream come true for me. I find myself spending a LOT of time on my back patio now that the construction is done, the fixtures are caulked and the steaks are sizzlin'. The Clows know their stuff when it comes to outdoor kitchens. They gently guided me through the process from design of the underlying modular construction to selection of the gorgeous granite slab on top (as well as everything in between). Our outdoor kitchen turned out so well and so impressive it even has its own facebook page at https://facebook.com/DextersGrillAndBar Check it out. You'll love it as much as we do. My prediction is that you will want your own outdoor kitchen from Fireside Concepts. Social gatherings at the Mumma home will never be the same. Thanks a million Fireside Concepts. WE LOVE IT!

Here is my Google review to which a response was provided:…read more I called to ask for assistance identifying the manufacturer of my electric fireplace insert and was told this company didn't offer technical support for anything they didn't install. I replied, "I'm not looking for technical support; just some assistance with a search." As requested by the lady (??), I provided the model# and was put on hold. Another lady (??) came back on the line and began berating me and told me I was being rude to the other lady (??). Neither of them were helpful in any way; they, obviously, couldn't be bothered to help anyone who wasn't an existing customer. The response from the "President" is fraught with LIES!! I didn't say they 'should' be able to help me, I said I thought with them being in the industry they would have better resources to provide assistance. When the "President" got on the phone I told her I had already given the Model # to the other person. That is when SHE told me I had been rude to the first person and told me she thought it best I go find my answers somewhere else. Luckily I was able to find a much NICER reception to the same query at Fireplace Place!! They took less than 30 minutes to get me the information I needed. They got a 5-STAR review for GOOD customer service even though I'm not a customer of their's......EITHER!! ***************************************************************** The "PRESIDENT'S" VERY inaccurate response to my GOOGLE post: I'm sorry that you contacted us for assistance with a fireplace that you purchased elsewhere and we were unable to take care of you in the manner in which you saw fit. You called in and reached our office assistant. You asked if we could look up a brand of a fireplace that you owned. Our office assistant asked if it was something you purchased from Fireside Concepts so we could look up your account and locate the model and manufacturer of the unit. You advised her that you did not purchase it from us and stated that we should (NOT WHAT I SAID) be able to help you because we are a fireplace company. She stated that we don't typically provide any (TECHNICAL) support for fireplaces we didn't install. We do this for several reasons, including liability and the fact that we are a for profit company. She said she'd see what she could find out and transferred the call to me (the President). I answered the line and asked what I could do to help you. After three (I was only asked ONCE and told them I had already given the model# to the other person) attempts to get your model number to assist, I felt it best to end the call. At every turn you did not want to provide me with the information to help you but instead, you wanted to tell me about how you felt we were not taking care of you. Every request (ONLY ONE REQUEST WAS MADE) was met with a disgruntled comment (LIE, LIE, LIE) and wasn't productive. I stated that it was best that you look elsewhere for the information and hung up the phone.

He was hired to clean/inspect chimney, clean dryer vent, replace and paint firebox panels, replace…read morelog lighter, and connect it to the gas valve. I called multiple fireplace, chimney, and plumbing companies in this process. For one, most of them took forever to reply (as in weeks). Several wanted to charge me $250-$300 just to come by and look at the problem and give their opinion. Finco responded in a timely manner and gave me a fair, reasonable price to do the work. Instead of regular panels, Shane made sure I had extra-thick ones and the proper (safe) paint. He did a beautiful job here. When connecting the log lighter to the gas valve, he encountered problems and none that he created. He could tell the gas valve wasn't sitting securely because the gas valve knob was turning when it shouldn't have been. I thought that was very astute. Trying to connect the log lighter to the gas valve was impossible from the outside going in. I just had new FP tile put in, and to remove the firebox was going to be very expensive because the tile was grouted to it, thus requiring tile rework. Shane assured me that he could get to the gas valve by going through a closet behind the FP. And this is how he solved the problem. Turns out that the gas valve threads were stripped, it was not supported properly, and it wasn't even connected properly. He replaced the gas valve and properly connected it. He also found drywall resting up against the firebox, which is very dangerous. He moved it. This all required just a small cut-out (~7" x 7"), which he nicely repaired thereafter. All material was quality. All work was quality. I never thought Shane was trying to feed me a line or wring me dry for money. He was always polite, never made excuses, and cleaned up nicely after his work. Honestly, I feel blessed to have found Finco. I will definitely use them again and highly recommend them.

I am very pleased with the job Shane did cleaning and checking my chimney. He was thorough and…read moreprofessional, I highly recommend Finco Chimney service.

We've been with American Chimney for 4 years. They installed a beautiful insert for us and provide…read moresuch friendly and efficient service. It's such a peace of mind to know that our home is safe and you can't put a price on that.

I live in Norman, and I have an older home. It has a gas fixture in the fireplace that I assumed…read moreoriginally burned wood. I've never used the gas fixture, but I know for sure it works, lights, and puts off heat, and has nice ceramic logs. I just wanted to make sure it was safe to use. I called American Chimney to come out and inspect and let me know if it was safe. Unfortunately my only solution was to upgrade to a new one. I cannot comment on their services as i just couldn't pull the trigger on that expensive of an upgrade.

Amazing job! They totally turned my backyard into a space we actually hang out in now. They were…read morevery friendly, quick, efficient, and professional. I HIGHLY recommend using their company. I get so many compliments on our pergola and backyard kitchen area!!

Haven't even hired this company and I already know I would never use them. I reached out with just…read morequestions about a pool and possibly getting a quote. The sales woman had to cancel my quote and was so aggressive with rescheduling it. I actually got such red flags from her behavior that I just cancelled the quote all together. Fast forward two days and there is an OEC man on my house cameras all over my yard. I called to find out why and Randy with this crazy company told him to come to my house to mark the lines because they were putting in a pool at this address. Not one call to me about it. And I didn't even have a quote scheduled with this company. I never will. Very aggressive and sketchy!

I don't, and WON'T use anyone else. These guys (and gals) are good at what they do. I've used…read morethem for years on my rental properties and am always more than satisfied......not only with the price, but also with the quality of work and the timeframe they complete the job in. They do a great job and even clean up after themselves. When I need carpet for my own house, there is NO QUESTION who I will use.......J-Mar. Thanks for always taking care of me! John

We recently had J-Mar out to install carpet in our offices and clean all the rugs in our…read moreclassrooms. They did a phenomenal job! I was positive I was going to have to get some new rugs but they were able to make them all look brand new! The pricing was very fair and they are a local company which is great!