Customer service is amazing !! I walked in to ask questions…read moreabout my unit and they were excited to help and give me all of their advice. They are huge advocates of It's not broken. You don't need to replace it. I had a few questions about my fan. He told me how I could clean it, but not to touch and or break. And told me to push it all the way up against the wall and then pull it off a little bit to reduce some vibrations. Explain to me how as it gets hotter in there the walls may move, and that might cause some of the vibrations. It's nice to know there's a place that isn't just here's a $400 part to try to fix it. They would like to have me save money and try to fix it myself. Obviously units are a few thousand dollars all the way up to $10,000 but the unit I have is over 24 years and they want me to run it as long as It can!!! Overall, extremely trustworthy,definitely a place I would go to ask for any questions or advice. Thank you again for your service and generosity.

From the owner: Duluth Stove and Fireplace of Duluth/Bayfield, WI features a wide variety of products and…read moremanufacturers that provide cozy solutions in home heating and comfort. Our catalog includes gas and wood fireplaces, wood stoves, gas stoves, and wood and gas inserts. We also offer chimney systems, sauna systems, stonework, accessories, and more.

Levi cleaned, inspected and serviced our wood burning system. Very professional , great equipment,…read moreand knowledgable. Would highly recommend Midtown

Scott came out to perform an Enhanced Video Inspect & Sweep of our Free Standing Wood Burning…read moreStove. He was prompt, wore a protective mask, vacuumed & cleaned our wood burning stove. In addition to discussing what he did and his findings, he emailed a detailed PDF report. The company also confirmed & emailed reminders of our upcoming appointment which was nice. Great company to work with.