I liked eating here. the food was good and everyone was really kind, good service. Nice and talkative environment with good ambiance!

Usually firehouse is one of my favorites. Not this time. Showed up around 4 pm on Saturday and ordered 2 sandwiches. No other customers around (I found out why) The kid taking the order was rude and uninterested The other 2 not much better The order taker sits down and starts playing with his phone immediately after taking the order The other 2 screw around for probably 15 minutes making the worst sandwiches ever The roast beef on the club was so over heated it turned into leather and tuna was so sloppy it was like soup Will not be returning to this location and will be surprised if it is in business next year at this time read more

Got the small pepperoni pizza meatball combo. The pepperoni was a little tough to bite into with the sandwich, but otherwise it was delicious! The small subs are about 3-4" and while it's a little pricey for the size, it was still good and filled me up. Plan to spend around $10-20 per person. The staff were friendly and most people get to go, so it's pretty empty if you need to sit down and eat, which I like. There's plenty of seating and it's not too bright inside! read more

Firehouse Subs - Pepperoni Pizza Meatball Sub, cheetos, drink - Sandwiches Near Me - Tuscaloosa, Alabama

Parking for this location is very limited. You had a large number of cars circling the lot ready to pounce on someone leaving with many choosing to double park. I had placed my order through the app and it wasn't ready when I got there or even by the scheduled time. As far as the food it was typical of pretty much any Firehouse location. It's good but often messy with too much of the condiments. The staff was pleasant while I was waiting and the store was clean. If you are within walking distance and like their version of subs I would recommend but in the future I will probably order for delivery even if it will take an hour or choose another option instead. read more

I came in this location today to order dinner and pick up some empty pickle buckets I needed for a project. This was such a pleasant experience. Josslyn, Peyton and Brystin went above and beyond. They were so kind, helpful and made the experience a great one! thanks for making a simple thing like grabbing dinner, the highlight of my day. read more

Ordered gluten free for my child. The accepted my order, but then did not have the bread. That's fine, but then they wouldn't let me cancel the order. I spoke with the manager who was rude. I've NEVER had issues with Jimmy Johns and Mike's. Only Firehouse. Twice. It's like they don't care about their customers. There are lots of choices out there--choose better than Firehouse. Poorly managed. read more

I love going home. The food was so good and I enjoyed my time so much and they were all very sweet to me and the cash register person was a very kind and it was an amazing experience and there was enough people in there, but not too much so it was kind of nice and lively, but quiet at the same time. read more

Firehouse has the best subs in town. Their coupons are always great and customer service is 10/10 every single time I've gone there. The Cajun chicken sub is the only thing I've tried so far. I'm a creature of habit and that sandwich is so good! The employees are friendly and efficient. I've gone to this location at least 5 times and I've had nothing short of a great experience! read more

Great sandwiches!! Fast and friendly staff. Never have to wait very long, and am always greeted by friendly and attentive staff.

I'm a Tuscaloosa realtor and firehouse has by far the best subs in town. I would definitely recommend.!!!

Our fist time there- the sandwiches were great. Everything was fresh. Only complaint was that we got take out and didn't check the bad before we got to our destination- they didn't adds the sauce packets that I wanted. read more

Nice quiet medium size restaurant located not too far away from campus and on the Tuscaloosa strip. The servers were polite and attentive to take my order. I ordered the Build your own sub with chips & a drink and it was served in a reasonable time. The sub was delicious, as well as the sweet tea and the pickle that comes with your food. Always a pleasure to visit here & to get away from noisy restaurants. read more

Firehouse Subs - two subs on a table - Sandwiches Near Me - Tuscaloosa, Alabama

Firehouse Subs is my go to sub destination when I'm craving a sandwich. Their bread is outstanding and there are many tasty options to choose from depending on what mood you're in or type of person you may be. Firehouse subs offers a firehouse themed environment, accompanied by a five star meal in my opinion. You can make the meal a combo by adding chips and a fountain drink from their nice and newly updated drink machine. I also must say, Firehouse Subs is the ONLY location that sells my favorite chip which I highly recommend. My favorite chip is the jalapeño aged cheddar chip. read more

Took forever and macaroni was Ice cold. Like literally ice in the macaroni. Sandwich was garbage.

5 stars!!! Me and my friend Taylor were so hungry after a game and came in and it was closed but the nice girl at the front let us come in and eat. We were so appreciative of this generosity that we assumed responsibility of telling anyone trying to enter the restaurant that it was in fact C L O S E D!!! We did not mind working for free and truly enjoyed the subs. I even helped kick everyone out at the end. I may have upset some guests but at the end of the day I think the employees were just happy they didn't have to yell at everyone to get out read more

I prefer a toasted bun to a steamed bun, but their meatball sub is for real. I suggest adding onions and peppers, but the flavor is there already. Plus, you can get Funyons. read more

The person that manages this place is a joke. Make a fuckin sandwich, put some napkins in the bag, and be nice. These people here, hate the fact that you came in, which is bullshit. If you hate your job then quit you degenerate fucks. My sandwich was cold as fuck and the meat was bright PINK. Smfh read more

I love firehouse subs but the Tuscaloosa location is absolutely horrible. The wait time is actually unbelievable. It takes 40 minutes to get a simple sandwich made when there is only one other customer in the store. On top of that, there was one person working and the other two employees were sitting down talking on their phones. read more

This is my favorite sandwich shop in town. I really like the selection of chips, cookies, and soft drinks. This time my boyfriend, father and I ate there. There was no ice but once I mentioned it to an employee they were very fast about fixing it (about 2-3 minutes even though they were a little busy). What I wasn't a fan of is they forgot my boyfriends order completely and we had to go up to the counter and ask about it and they weren't preparing it or anything. However, once mentioned they made it very fast and apologized several times. As you can see the customer service was great, even though there were small inconveniences the staff fixed them quickly and were very nice . I would 10/10 recommend. If you go there get a lemon cookie. You won't regret it. read more

I have always loved fire house subs but I went today and I was treated poorly by the guy who was taking orders. Disgusting behavior during a pandemic where everyone could use a little more kindness. Shame on that man, I will be praying for your sad soul. read more

My wife ordered our food online. Arrived at pick-up time and no one could find my order. 3-4 employees working with only 1-2 customers in store. I checked the take-out area...no orders there. Employee said they didn't receive my online order. Showed them my confirmation email. Employee stated he would have to charge me again...I said no way. Finally an employee found my order behind the counter after 10 minutes or so of haggling. No matter what the sandwiches taste like...it's not worth this kind of "crappy" treatment. I don't know if these employees were just incompetent or having a bad day...or both. read more

Good not great,, not better then subway,, publix or quiznos... I guess thats why its not that famous... Good none the less... Subs were kinda small... The place was kinda busy... The soda machine is top notch.. But not really a stomach filler read more

I like Firehouse Subs. They are consistently good. My fav is the Italian. Quick service, good food, good price.

reminds me of Quizno's, which went out of business. not really convenient to go here since subway has more locations in tuscaloosa, including one right on campus. i also did not like the way the general manager was treating his employees, given that they have to both prepare food and walk it out to customers . there was only one guy making sandwiches and like 10 people sitting at tables waiting to have it brought to them and the manager was spending more time berating the employee to go faster than actually helping. Perhaps the manager (alex) should work harder and complain less. Food tasted average, but not nearly as good as Jason's Deli does. go there instead. read more

Like my fellow yelper Russ, I like this spot on the strip. I'm def. a Jimmy Johns fan but Firehouse has a different approach and type of sub. While Jimmy Johns is all about getting it to you fast (they deliver, firehouse does not), Firehouse toasts their subs and offers more of a diverse selection of subs. This was my first time going there this week and well I went again the next day. Both times I had their steak and cheese sub. It's really good, with onions, peppers and a tangy sauce. I recommend that. I haven't tried anything else but so far so good. People are nice there. Parking can be a problem at times, as the strip is dominated by undergraduates. Just be weary when parking in the lot because oh too many sorority girls driving 45,000 dollar Lexus, BMWs, and such might hit you! Trust me, I wish I was kidding, but I got sideswiped by a undergrad girl talking on her phone driving a 50k BMW Daddy bought her. But back to the subs. Nice location (just be careful of parking), fast service, and they have a Coke Freestyle machine. If you haven't seen one of these, then you are in for a treat. The machine has over 300 drinks available from your regular coke and diet coke to diet cherry vanilla Dr. Pepper, to every flavor of Fanta and Fanta Zero. I recommend Fanta Zero lime, it's really good and Zero calories. But ya, check out firehouse subs if you want something different than Jimmy Johns and/or want a step up from IMO lowly Subway. Just be careful in the parking lot of undergrads who shouldn't have 50k cars! I'm warning y'all! read more

If I could give zero stars, I would!! I just sat down to eat and I couldn't even find the tuna on my sandwich! Usually it's piled high, but this time I had to look under the cheese before I ever even found it. I couldn't even taste the incredible stinky, flavorful fish I was eating!! And I was the only person in the store, so being busy is no excuse. (No surprises why it was empty in there!). To top of my pathetic excuse for a sandwich, I just called to mention it and was put on hold for what I suppose was meant to be forever... I finally hung up after a few minutes. Thanks a lot, for such quality service, Firehouse! And here I thought making sandwiches was impossible to screw up... read more