Best experience with insurance in my 19 years of insuring vehicles. I have always been happy with…read moremy Farmers and Foremost insurance, but Cory really has gone above and beyond to make sure that I am fully protected AND understand what coverage I have. Upon reviewing my policy he found that I did not have uninsured/underinsured motorist coverage on my vehicles. He was also able to make some great suggestions on adjustments to my coverages that make my policy more affordable while getting me more coverage than I previously had! I now have all my vehicles, renters, and life insurance with Cory and I tell everyone I can to go see him. You will be glad you took the time to speak with him!

From the owner: CA Lic. #4044294 As…read moreyour personal Farmers Insurance agent located in Fairfield, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today!

Jeff was responsive, knowledgeable and quickly assisted me renewing my mother's homeowners…read moreinsurance (which she somehow let lapse). Thanks to Jeff for making my life easier. Highly recommend him for any and all insurance needs!

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Office provided me with amazing service.The women in the office where able to give me a quick quote…read moreand get back to me in a timely matter . They were very understanding and honest about my driving record and were able to work with me .

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Fairfield. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Fairfield residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Fairfield today.

Wowza! So - Yelp connected us for auto insurance and Amber was amazing! It was so refreshing to be…read moreable to speak to a real human. Amber advised and guided me on my insurance policy and ensured I was well covered. Ambers attentiveness was unpatrolled. I highly recommend this Allstate office and my only regret was that they didn't have home insurance.

Nancy is fantastic to deal with and handled my motorcycle insurance needs. I had her on speaker…read morephone, and my wife heard some of our conversation. When I hung up, my wife said she's fantastic. The way she talks to you makes you feel like you're her top priority! Don't waste your time looking for other agents. Call Nancy now!

Customer service is terrible. I visited here on the way home from Sacramento to renew my…read moreregistration. The lady at the counter would not give me a receipt.

Customer Service, don't tell the insured to do the leg work when they have FULL COVERAGE on their…read morevehicle and don't tell the insured "we can't make them pay, if they don't want to."

They are fast and friendly people working for you...... and they got me a great rate on my…read moreinsurance. They Thank you

Excellent ! I've utilized the agency for personal, residential rentals , commerical…read morerentals and auto insurance. My 35 years plus with AAA ended after several inept and unresolved issues. It's been my pleasure to be with Carolyn & family and crew for over 5 years.

I'm so happy to be in this insurance company Veronica is so helpful and she is so dedicated to her…read moreclients needs I'm so happy to be insured in this insurance company where they always treat you like family I would recommend it to anyone you won't regret it!! Thank you Veronica!!!

First off I want to thank Veronica M. For helping me with my car insurance, She was quick and…read morepatient. I got the insurance I wanted with a great price. My record ain't the greatest but acceptance Insurance took a chance with me. Thank you for your great customer service! Highly recommend

Mitch is a great guy, a wonderful. A professional review of my policies, checking and explaining…read moreall areas. Mitch found me the coverage I needed and wanted and gave me the attention I needed. Jessica, on his staff was a wonderful lady and showed how she loved working with Mitch and Farmers. KUDOS.. I have great coverage and better pricing than previous. Bring him your current policies and see for yourself Highly recommend Mitch and his staff.

The best there is. Always a positive can-do to the best outcome for me…read more Have been with him at Farmers Insurance for years. Very helpful friendly staff in his office.

I had to look for new home owners insurance after learning that my current policy was non…read morerenewable. Unfortunately I could not locate my old insurance broker. So I started looking for a new company to work with. I called several places before reaching a live person at Steele. The woman AnnaMaria was professional and answered all my questions and was able to find me home insurance with a decent price. Very fast response time too at getting me quotes. If you are looking for a company to shop your P&C needs I would try this place.

Hello, My name is Jacqueline and earlier this year I signed up with Allstate for renters and auto…read moreinsurance. My agent is Jennifer Robles in Fairfield, California. My initial experience with Allstate went great, Jennifer seemed to be on top of everything, but that all changed when I was hit by a former police officer who ran a red light. The accident happened on 07/25/2021. A week later my car was towed to the body shop and I did not get my car back from the body shop until 10/15/2021. There were several delays in the adjuster making it to the dealership to appraise my vehicle, apparently they had canceled a few times. At that point I was trying to understand what was going on and get the status of my car and when I called my claims adjusted she either never answered the phone or didn't return my call for 2-3 days. Having gotten nowhere I reached out to my broker and she told me, "Jacqui,I don't know what you want me to do" The person I pay $390.00 a month for 2 vehicles told me this. I felt like I was working for myself, I felt hopeless, like Jennifer did not care about what was happening. At this point my car was at the body shop for a month and I was spending over $200 in gas a week. I informed Jennifer this was the case and she offered to send me gift cards. I never got the gift cards until a week ago which is when I put in another complaint about her service. Jennifer sounds like a great person, but her lack of skills and compassions shows. She takes numerous days to follow up with me on items, she does NOT put the customer first. I would have expected her to tell me, "let me see what I can do" Even if she has no pull, customers want to know that we are taken care of and our service is valued, I did not get that from Jennifer. I am frustrated by the way Jennifer treated me, I come from a customer service background and she is lacking in this area. I have never had so many issues with my insurance company in my years behind the wheel. My claims representative said she was going to do things and didn't do them. I then talked to an adjuster and asked for a manager to help and he would not send me to a manager. This former cop hit me and my kids by running a red light and all I got was letters from Allstate stating that he won and it's now going to go against my insurance. NO ONE tried to help me through this, NO ONE asked me for additional information or made suggestions on how we could fight this case together. I am appalled at how you are still in business. I then worked with Jennifer to get my windshield replaced, I had to tell Jennifer how her company worked when claiming my windshield. Because your company did not pick up the phone after leaving several messages, I had to pay out of pocket for my entire windshield and still have not gotten reimbursement for this or even a status because no one is answering their phone or replying to my emails. Again Jennifer said she would follow up in a few days and she hasn't. This has been by far the worst experience I have ever gone through with my car insurance. Allstate did not support me in any aspect of this accident or claim. Please note, I will be taking my complaint to the Better Business Bureau and the California Department of Insurance. I have since cancelled my insurance with Allstate.

The rudest person ever helped me. I called to process a payment. Current location I normally go to…read moreis closing. So I called the next closest location to see if I could get help and the first question I asked this lady gave me the nastiest response. I let her no she didn't have to be rude and she replied im not and I will be hanging up the phone. I asked her for her manager name she completely ignored me and then hung the phone up. I called back 5 times. My call was not answered. There's a reason why this Allstate has basically no stars. Disgusting customer service. The nastiest customer service I have ever had in my life. If I could give a negative rating to this agent I would.