Vivian D. at Range USA in Naperville was an excellent instructor. My husband and I took the…read morefour-hour basic safety and handling gun class, and we were both very impressed with how thorough and positive she was throughout the entire course. The class covered the basic parts of the gun, the parts of a round, proper handgun grip, stance, loading a magazine, racking the gun, unloading the magazine, clearing a jam, finger position, the four universal rules while handling a firearm and being in the shooting range, and learning the "compress" position while waiting to shoot. What stood out most to me was how strongly Vivian emphasized safety. She really drilled it into our heads, and I appreciated that so much. Even though there were about 12 people in the class, Vivian made sure to give each of us personal attention. She took the time to help everyone find the correct grip and stance, and she had us practice repeatedly in the classroom so we could enter the range feeling confident. She was very patient, encouraging, and great at correcting mistakes in a positive way. I especially appreciated her help with me personally. I had thumb surgery a year ago and struggled with loading rounds into the magazine, but Vivian was patient and guided me until I was able to do it successfully before we entered the range. I thoroughly enjoyed taking this class with Vivian and loved her approach from beginning to end. I would absolutely recommend this class to anyone looking to build confidence, learn proper handling, and get a strong foundation in firearm safety. Also, the price to take the class for two people was perfect!! Thank you Vivian!! Thank you Range USA!!

Rude staff. Some lazy range officer was presumptuous enough to demand me sweep all my own brass,…read morewhile he sits his overweight self in a chair just chilling. Had the audacity to say he was going to ban me, if I (a paying member) didn't do his job for him.

Great instructors who have a knack for teaching without making you feel like you are in a…read moreclassroom. As former law enforcement agents the instructors are very knowledgeable and eager to prepare their students for real life Senario. I highly recommend their services.

This weekend I took the CCL class with Joe and Terry, and I honestly can't recommend them enough…read more I've been shooting for a few years now, but I walked away from the class feeling much more confident in my knowledge and aware of how much more there is to learn and stay sharp on. My parents took this class last year and had been nudging me to sign up. I kept putting it off because sitting in a classroom for 8 hours over a weekend sounded like a nightmare. But wow, was I wrong. Joe and Terry made the time fly. The class was engaging, informative, filled with real-life examples that tied directly into their experience, all while tying in their great senses of humor. It was clear this wasn't just a dull PowerPoint read-along like I feared I'd get elsewhere. Their team is equally amazing: super personable and helpful, both in the classroom and out on the range. I didn't catch everyone's names, but every single staff member made the environment feel comfortable and judgment-free, which I really appreciated. I can only imagine how much that meant to the people shooting for the first time. If you're on the fence about taking this class don't be. It was an insightful, empowering weekend and I'm so glad I finally did it. Thank you again, Joe and Terry!

I'll recommend this class to anyone looking to conceal and carry with purpose and confidence. Being…read moreeducated on safety to you and others, how to carry and when to carry is a value in itself. If you have purchased a firearm yes you need to know everything about that purchase. For me, it was becoming familiar with my site picture, finger placement on the trigger, too much or too little, why are my rounds pulling left...All that was taught in this class and you will learn the important mechanics to handle safely. In closing, I don't usually write reviews but if I wanted to carry, protect my family and myself, this class is a step is in the right direction. The Value is definitely there.

Great class. Jonathan is an awesome instructor and he definitely knows what he's talking about.read more

Recently took the Conceal Carry class from Jon and really enjoyed it. Not only learned the legal…read moreand firearms information also got some great tips for practical situations to keep my family and I safe. Would definitely recommend Strategic Defense Concepts.

Tried Great Guns Armory for the first time this week and it won't be the last time. Needed some…read moretrigger work on my Sig P320 that I couldn't do Paul fixed my problems. I have another Sig P320 that I have in Phoenix AZ and it has Gray Guns competition trigger and Paul got the trigger on this Sig to match my Sig without putting a competition trigger kit in it. The trigger is now much lighter and a nice clean break. Paul got the job done in a timely matter and very reasonable price. Thanks for the good work Paul you are a good honest man. Nick C. P.S Trigger pull went from 5 1/2 lbs to a perfect 3 1/2 lbs

Best gunsmith in the area. Prompt service. Very informative and high quality work at great value …read more I highly recommend with no reservations!

This was honestly the best security-related course I've taken in Chicago…read more Excellent team, outstanding scripts, information, and practical exercises. The atmosphere was professional, calm, respectful, and focused on real-world experience and high standards. I was especially impressed by the level of professionalism, the training culture, and the students themselves. It was a unique experience that genuinely motivated me toward future personal and professional achievements. Thank you guys for your hard work -- Chris, Dustin, Paul, Lesllie, and everyone who was part of this training. It was unforgettable, extremely interesting, and truly useful.

I just finished the 3 hour CCL renewal at HBT Security in Homer Glen. (October 12, 2025) I took the…read more8 hour course in 2020 with same business and same instructor, Chris Harrington. I highly recommend this business. Chris is an excellent instructor. He knows the laws, answers the questions and encourages students to reach out after the class with questions or how to navigate the online registration for CCL. Chris is very nice and has a nice sense of humor. Went to the range to qualify and I was very nervous as it has been a while since I went shooting. Chris helped me throughout the whole shooting process, giving me instructions and tips on how to load, check, stand, etc. Absolutely go to HBT. Worth it.

I've been interested into checking out PROCAM but was tainted by negative experiences I've had at…read moreother camera stores where the staff just seem to look down on anyone who isn't already a professional but the social media posts for their PROCAM Days weekend caught my attention and I figured that getting in with a big crowd would be the best time. In addition to sales and trade in promos they were having some speakers put on classes one of which gave me an even more solid reason to stop by. It's a big store with an impressive amount of photography equipment and just about every big brand and even some smaller ones represented. The photo processing and studio in the back kind of make it an ideal all-in-one location for all things photography related. They had plenty of helpful staff on hand to help out the crowd of people in the store at the time but the majority of customers clearly knew what they were talking about and what they were looking for. I would be interested to see how the staff are on regular business days but they did seem very friendly throughout all of my interactions. The back studio area where the class/presentation was held is an impressive size. I could see how it could be useful for a number of situations. All in all this was a great introduction to the shop and hopefully I'll be able to visit more often in the future.

I'm new(er) to the whole photography and camera scene and ProCam is my first experience with a…read morecamera store that offers rent/buy/sell services, all in one place. It was fairly busy on a Sunday afternoon, which tells me that this place is likely always busy (which is not a terrible thing). What I noticed within the first few minutes, is that the staff in here are super knowledgeable. This is not ideal for someone looking for speedy fast service. What you'll find here is trustworthy, thorough, and detailed advice and expertise. Expect to be patient with wait times. They also have a studio space that can be rented by the hour for photo shoots. The only reason I have 4 stars is because I was hoping they'd offer more money for my camera. I will be back!