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Fire King Burger

5.0 (1 review)
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2 years ago

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Red Robin Gourmet Burgers And Brews

Red Robin Gourmet Burgers And Brews

(89 reviews)

$$

Conveniently located in front of Costco, this Red Robin has ample parking spots and has some great…read moreweekday specials. We usually come here for the $10 cheeseburger Tuesdays which is a pretty good value in this economy since it includes a side. My main gripe with this location is that the service can be hit or miss. There have been times where I had to wait over 15 minutes just to place an order, but other times the waiters were very attentive and came by to constantly refill our drinks and sides. The burgers are on the pricier side, but they are quite filling. The patties are juicy and fresh. A unique perk at Red Robin is that you get bottomless sides. We usually upgrade to the sweet potato fries for $3 and chow down on those. The sweet potato fries are well seasoned and crispy, I highly recommend trying them out. Overall, this Red Robin is a great place to grab a bite after a long day of shopping.

Terrible Customer Service - Check Your Bill!…read more Red Robin in Pharr has terrible customer service. Our server accidentally overcharged my mother's card which we would have understood if they had simply apologized and refunded the money. Instead, the manager, Maricela Moreno, came to our table with a "corrected" receipt and told us we still needed to pay an additional $10. We showed her our bank alerts clearly showing that we had already been overcharged. Why would we pay another $10? Rather than apologizing or offering to connect us with someone who could help, she was rude and unprofessional, saying she wasn't going to refund us and that she "wasn't going to stand here and argue." Then she walked away. Mistakes happen, but how they're handled matters. At this location, the manager chose to be dismissive instead of helpful. I do not recommend this place and if you do go, check your bill carefully before you pay.

Fire King Burger - foodtrucks - Updated May 2026

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