Called multiple times to get an appointment for service on a new furnace they installed that was…read morenot working. No heat in my home with young children and I couldn't even get someone to call me back. Eventually I got ahold of Juanita, who told me she had a skeleton crew and suggested my husband fix the issue. Unbelievably unprofessional.

Had A1 customer service experience! From making the call, and receiving friendly response from…read moreCheryl then quick response from Ryan the service manager who was extremely friendly and helpful. Highly recommend!

During the evaluation process of selecting which contractor would install a new furnace and A/C at…read moreour home, I decided that All Pro Mechanical would win the business for several reasons. First, they showed up on time to provide the quote. Second, John has an eye for detail and I could tell he would be meticulous with the installation. Third, APM's quote was provided quickly. It was not only competitive for a quality brand (Carrier), but the quote was broken out line by line...I knew exactly how much every part and task would cost. A separate contractor never replied when I asked them to itemize their quote. APM had excellent communication regarding when they would arrive, how long the install would take and what they would be doing while at our home. John told me to ask him all the questions I had while they were there; he wanted to ensure I was completely informed and confident of the new system and the installation. They arrived on time, completed the work on time, left the area as clean as when they arrived and promptly followed up with all electronic documentation the same evening the installation was completed. John even called the following evening to ensure the system was running to my satisfaction....which it was. I cannot say enough positive things about All Pro Mechanical and would definitely reach out to them again for any future needs.

We have been working with All-Pro Mechanical for 15+ years. We are a medical office and it is…read morecrucial that our environment is comfortable. We have found it necessary in the past, due to emergencies, to call All-Pro Mechanical and they have provided us with prompt and professional service. We highly recommend them due to their knowledge and integrity!! They provide excellent work at fair prices.

Daryl and his nephew did a great job on my furnace and air conditioner. very friendly and efficient…read moregot the job done when they said they would. cleaned up and explained everything and we plan on them servicing the furnace and air conditioner too. we've had it for a year and its been great! Karen Deau

I have been using Neiboer for many many years, and their employee Matt is well educated, very…read morepolite, and shines above any other tech who we've had in our home. He explains everything in detail and will make sure that you understand what you are getting into and what your options are. They have always been competitive with their pricing, and I have considered switching for better prices that I have not found many times. In my case any issues that arise are typically at fault of the manufacturer, and not on them. They have done their best to assist in getting things replaced under warranty when possible. Matt has extreme attention to detail and the work he completes looks clean and is done well. His installs look great and organized, and even just servicing the AC you can tell he really takes the time to do things the right way. I cannot speak on the company as a whole, but they are lucky to have a exemplary employee that really shines above the rest there. Above and beyond customer service and I truly appreciate it.

I recently hired Nieboer Plumbing and Heating to install a mini-split AC/heating system, but what…read morestarted as a promising project quickly turned into a prolonged nightmare. The initial setup seemed competent, yet persistent issues soon surfaced, requiring four repair visits where each "fix" only spawned new problems--like refrigerant leaks, coil malfunctions, and evaporator failures not covered by their warranty. For instance, they charged $1,000 to repair an evaporator leak, only to insist two months later that the entire unit needed replacement at another $2,000--all while billing me for refrigerant refills every time. To make matters worse, their administrative handler was consistently rude, dismissive, and lacking in empathy, turning every interaction into an unnecessary burden. In conclusion, finding reliable HVAC services these days feels nearly impossible--true craftsmanship just isn't what it used to be. That said, the customer service at Nieboer is exceptionally poor, miserable rather; even the simplest conversations with their employees fall well short of basic cognitive function. unfortunately adding insult to injury.

Helped us out in a pinch by coming out to our house on a Sunday afternoon when our sink was clogged…read moreand overflowing via the pipes under the sink, just a disaster for us!! We had to get it done that day because we were planning to travel, and Bowen's was responsive, messaged within the hour via Yelp, and said they'd send someone out. They explained there's an additional cost for Sunday service and asked if we wanted Monday, but we stuck to Sunday and they said they'd be here. I selected the 2-4 pm appointment window and they arrived at 3; the plumber Dan went right in and unscrewed everything, snaked out the pipes, updated our gaskets, tightened everything up and the sink worked and stopped leaking! He only charged us for 1 hour and we were so happy with the service. Thank you, Bowen Plumbing & Dan!

Had them replace a gasket on my garbage disposal that was leaking, they changed me $370 dollars…read morethis seems excessive

Our top of the line Trane furnace we bought from Rogers quit on us…read more Their tech Tony came out in great time and got it running in no time. Their is a part that needs to be ordered and replaced when they get it. I feel Tony fits right in with the Rogers family and really knows his job. He also convinced me that I was very lucky that the problem was not any worse than it was since our unit is almost ten years old and I have never had them do a service call on it. I feel I cheaply learned a lesson and will be having them service our unit like I should have done for the past nine years. I feel Steve, his whole team and his products come highly recommended by me. Thanks Rogers

Never use them! I tried to support local and now out $1200! They not only misdiagnosed my furnace…read morethen tried to sell me one with a supposed credit. A horrible experience. I also learned i was way over charged for the gas valve.

We just had our whole home boiler heating system replaced by E.M. Sergeant. Their quote was…read morecompetitive and we really appreciated their choice of a Made in Michigan furnace. Communication was professional, responsive, and friendly. Installers were top notch pros. We highly recommend them.

From the owner: We service or install your new heating & cooling / HVAC system for both residential and commercial…read more We also offer delivery for residential and commercial propane, heating oil, gasoline and diesel.