Both the Milford Track (hike) and Milford Sound trips were absolutely great. A must do. Everything…read morewent well and as planned. Guides "Rew" and Katie were energetic, fun, and informative. Highly recommended.

We just returned from the Coach, Cruise, and Hike trip. It was great. Our guide, Douglas, was…read moreknowledgeable and friendly, and narrated just the right amount. He gave us great tips for the cruise to get excellent photos and avoid the rain. He also was great as a hiking guide. I'd book again!

We chose Jucy because we figured we'd take advantage of the half-priced driver promo…read more The cruise wasn't busy at all. We had originally booked the 9:45am departure but decided it was just too early. I actually emailed them and it was changed to 11:45am by their customer service rep (thanks again!). We paid the difference in price upon arrival at the ferry terminal. Since the rain was ongoing, we actually preferred a shorter trip. Some of the other companies offer a longer cruise at a slightly higher price. We were happy with what we got. The weather... It was rough. The views though, gorgeous. The waterfalls were probably at their maximum due to the rainfall. I stayed outside for most of the time on the second level where there was coverage. This was not a five star only because I think if they actually reached capacity (200 people) it really would not have been enjoyable. Under our conditions and circumstances, it was a solid 4 star experience. The captain was very friendly and I was able to chat with him for a bit. That was cool.

The. Very. Best…read more Highly recommend JUCY Cruise at Milford Sound. A new vessel. Great driver who took us in from Te Anau. Friendly staff on board. And the view. All in all a great once in a lifetime experience. The drive to and back had a lot of stops with value added spots to see, capture and remember for life. Do. Not. Miss. This.

Their website implies they are a local and environmental focused tour company. This is a huge tour…read morecompany for the masses, with 100's of customers a day and they only use full size busses. Bus driver was gruff and treated us like children on a school field trip. Yelling/honking and mumbling complaints like your grouchy great uncle taking you someplace. Not pleasant and felt low class. We had two exursions with this vendor and I would advise you to use a smaller tour operator. They are not much more or in many cases less money.

The tours we took with Real NZ in May were fabulous, but the customer service was by far the best…read morepart! We drove to the dock ourselves, and what an incredible trip (kind of long from Te Anau), but so much beauty, allow time for roadside photo stops. The cruise itself was superb, photos can't do it justice. We stayed on the top deck the entire time, gaping at one incredible scene after another. Bottlenose dolphins played alongside the boat, and we saw sea otters as well. Magnificent waterfalls and informative commentary. Couldn't have been more pleased! When walking back to the car, I forgot to zip up my backpack all the way and my wallet fell out. The couple who found it in the parking lot contacted me and couldn't have been nicer about trying to get it back to me. Luckily, they spoke to the agents at the tour counter who looked me up and saw that we booked the Gloworms tour the next day, and bussed my wallet to the Te Anau location where it was waiting for me the next morning! So very kind and special, thank you to all! Oh, the Gloworms tour was amazing as well, you can't get that kind of experience anywhere else. Time on the boat to the cave was awesome! Not for the claustrophobic, I'd say, and be sure to wear good footwear and rain gear. Just wish I could have taken some photos inside the cave!

We used Go orange for our tour to the Milford sounds. Our tour guide was Grant and he was a…read moresweetheart. He was informative and very knowledgable on New Zealand history. The long 5 hour bus ride was broken up into several stops either for bathroom breaks, shopping and the best sightseeing and photo opportunities of New Zealands beautiful landscape. Even in the rain on some stops the scenery was gorgeous and worth getting a little wet. I would recommend this tour for your travel needs in Queenstown. Trust me you will have hundreds to choose from with 4 to 5 tour companies on every street, lol.

6:30 am. Too early for a meal, maybe you've had enough time to sneek in a hot tea or coffee. It's…read morefreezing cold out and you have layered as much as you can to try and stay warm enough to keep your fingers and toes from becoming frozen. It's dark, you struggle to find your way to the meeting point for pickup, scared that if you aren't there in time, your tour bus will leave you and you'd have lost your money invested in today. You wait in the cold, checking the time, looking out for others who look just as tired and lost as you do. Some people show up. Suddenly a massive tour bus rolls up to your bus stop. Out pops a average height gentleman, he seems as though he's already full of energy, maybe he's already had his coffee. He is wearing a cowboy hat. We've just met, Jason, the Cowboy who will take us from Queenstown and into Fjordland National Park to Milford Sound. After taking a seat on the bus, grabbing a warm orange blanket from the above compartment, we make a few more stops along our way to pickup others. Jason, or the Cowboy has welcomed us and explains that we are now his family, he's going to look after us and take care of us, just as you do with family. I never felt so welcomed. Riding alongside the massive lake, he noted things to look out for, explained the little towns we went by, gave suggestions and was filled with local knowledge and stories. For what would be a boring 3 plus hour journey, he can take all of the credit for making this day a entertaining one.

The Southern Discoveries cruise on Milford Sound was so exciting. Fun fact: Southern Discoveries is…read morethe oldest tourism operator in Milford Sound, having been established in 1954. Boarding the boat, you're immediately struck by the grandeur of the surrounding water. The sound is technically a fjord carved by glaciers during the Ice Age. The cruise takes you past huge waterfalls, cliff walls, and the iconic Mitre Peak. We saw dolphins, a very rare occurrence. And, of course, sea lions were out sunning themselves. The staff were knowledgeable and friendly, offering engaging commentary about the unique geography and wildlife of the area. The boat itself was spacious and comfortable, with large windows and open decks providing uninterrupted views.

We had a fantastic tour. The captain and outstanding guide Ida got us up close to waterfalls and…read moreseals. Ida's enthusiasm and commentary were exceptional compared to monotone and canned comments from other tours I have been on. I would go out of my way to get on a tour with Ida next time.

Dan was our incredible tour guide on this fun tour, full of exciting information about the LOTR…read morefilming as well as other movies. Dan knew so much about all of it and was extremely well spoken, funny, and thoughtful about his group. Really loved this so much! Thank you for a super fun afternoon!

We really enjoyed our day with Joel and his assistant. Pure…read moreGlenorchy is one of the few tour companies with Dept. of Conservation consent that enables them to get you right to the film locations. They are owner/operators that concentrate on small groups to ensure everyone is treated as a guest, not a number! Our lunch stop with tea was in Glenorchy in the famous red shed. We took a lot of pictures and video.

Did the tour with Pure Milford tours…read more I feel like all of these tours are probably very similar, so maybe go with what is cheapest. In the case of Pure Milford, they had a nice double enclosed deck boat (large windows on each deck + a top deck that's open to the elements). The day I went was terrible weather (captain said it rains "433 days a year" so...) and I was worried I would get soaked prior to leaving. If you want to stay in the inner deck at a table and just view the sights from the climate controlled interior, you can. The tour itself is 1:45 which is about right. Everyone, especially the kids, were over it after the turnaround at the Tasmanian Sea which was interesting because had choppy waters leading to and big-ish swells when close to open water. The crew was awesome. The captain was funny. He brought all the dad jokes you could want. Soaked people at a waterfall which I'm sure is a schtick that other companies do. They offer a free bagged lunch when I went and unlimited coffee? Maybe you had to purchase? I'm not sure. Anyway, delightful trip despite the weather. But the good thing about the bad weather mean lots of waterfalls so that's your trade off. Protip: there are 2-3 paid parking lots (maybe 1/4-1/2 miles away) if you drive yourself to Milford Sound that fill up very quickly for the tours around noon. When I was leaving at 2pm, they weren't as full for the afternoon cruises. So just be aware and leave yourself plenty of time for the walk (15 min from the paid parking). There is an overflow unpaid parking lot sort of down by the water and a mile away. There is a trail you follow that'll take you right to the port buildings so don't be afraid to park there if you don't see any other spaces. For what it's worth, I would 100% recommend staying in Te Anau & driving the 2 hours (one way) to Milford Sound rather than 3+ hours from Queenstown. Gas up in Te Anau because there is no gas stations after that town.

The Pure Milford Terminal is the gateway to Milford Sound. You'll come here to transport to your…read morecruise of Milford Sound. The terminal is well-organized and welcoming and our transition was a smooth start to our journey. There are tons of staff for questions and routing you to where you need to go.

I've done two cruises with this company - from Te Anau to Glade Wharf and then a cruise around…read moreMilford Sound. In both cases the crew displayed outmost professionalism in their focus on safety, information and amenities. The cruise is interesting, informative and comfortable. Commentary is very good. No matter the weather there's always something interesting to see an learn. On board the longer Milford Sound cruise, coffees and tea are available from the barista bar and the cabin lounges are very comfortable. This is a great company to cruise with for both leisure and safety, I wouldn't hesitate to go with them again.

This would have been an even better day trip if Mother Nature had cooperated. The problem was the…read morefog and drizzle. I know this wasn't under the control of the boat company but our view of the fjord were truncated due to the persistent precipitation. It cleared up a bit on the return trip so we were able to see for longer distances but the full majesty of this glacier carved valley was denied us. The vessel was large so the boat didn't really rock, a good thing as I forgot to take Dramamine. The boat was probably about 3/4 full but most of the passengers took shelter in the cabin. We saw some waterfalls. We also saw a few fur seals but missed the penguins and dolphins. I don't know if it was the time of year or the weather. The payoff didn't seem worth it after being on the tour bus for such a long time. While I wouldn't call this a bust, it just gets a tepid OK from me. The stuff we saw on the bus ride was almost more interesting.

We loved our stay here and wish we could've stayed longer! We had a fantastic suite with lots of…read morespace. It was very clean and comfy, with everything we needed. This motel is perfectly located - just minutes away from the lake and everything in town...just park your car, unpack your bags, and enjoy!!