During this COVID-19 outbreak we decided to reach out to some new places we haven't been to before. I am so glad we did! The staff here is awesome!. The owner Joe is outstanding at customer service! At first, I will a little put off because I called and called numerous times to order.. and couldn't get through. I gave up after several attempts.. and a few days passed by. I decided to give it another try. There was a few hiccups, but all and all the food was delicious!!! We have since ordered here again and again there was a few hiccups but again very delicious food! We plan on trying again once everything is opened up again!! Thank you Joe & Amy for everything!! read more

First, let me just say that the restaurant was gravely under-staffed. There were 2 young ladies working the dining room and retrieving orders from the kitchen. No telling how many were working the kitchen but our orders took longer than heat & serve meals should take. The two ladies were gracious and polite but only one of them was hustling. She was running circles around the other one (who didn't seem very bright) Anyway, this was our first time there and there were two other tables adjacent to ours who had first-time visitors. We were all whispering amongst ourselves just how bad the experience was. The ketchup bottles were all empty and the napkins at the bar were not stocked. You could tell the afternoon shift dropped the ball and the manager (owner??) didn't have a handle on the situation. Completely ill prepared for a Friday night dinner rush. We won't be going back until we see an "under new management" sign posted. read more

I'll start with the good , if you are looking for an eclectic spot for movie, tv, and music memorabilia then it's a cute stop. If you are looking for good food and service this might not be the place for you. The pop was flat but the waitress argued she just switch the co2 tank yesterday. FYI no bubbles no fizz equals no co2. The burger was ok. The fried chicken sandwich on the other hand is a definite no go! Banquet has a better chicken patty by far. But I wasn't looking for a chicken patty sandwich I ordered a fried chicken sandwich. Sadly it was a bunch of frozen food trying to impersonate real food being prepped in the kitchen. But if frozen entrees are your jam this might be the place for you. read more

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Stopped in for a steak sandwich and fries, was pretty good and will stop by again. They have relocated to behind their original location which is bigger and also has a candy shop right next door. read more

The environment made me instantly know I was in the right place. The decor is very eclectic and exciting. Loads of pop culture all over the place. My food came out so quickly and I ordered a Finn's Filly Steak and it was stacked with delicious sautéed ingredients. I'm so glad we stopped in because I am impressed in many ways. read more

FINNS GRILL - Build your own burger - American Near Me - Milan, Illinois

They've got pretty damn good chicken wings, and the ambiance inside is nice. Sometimes they have live music.

The side dishes and appetizers were pretty good but the main sandwiches and burgers were sub par. Drinks had tons of ice and very little drink. It is as if their financial survival depends on each customer. Service was friendly, but inexperienced. The atmosphere was loud because of all of the hard surfaces and echoey interior. Drinks raw served in plastic cups, so it seemed as if I was at a frat party read more

Great food. Great atmosphere. Great prices. Coleslaw really stood out. I would recommend Finn's Grill & Bar to anyone coming through town. Nice folks too. read more

One of the best steak sandwiches I have had in a long time. Friendly service and a nice menu (ice cream looks great too). Nice covered beer garden area to sit and eat also. Yep, will definitely be back. read more

FINNS GRILL - Steak with provolone and their bistro sauce (horseradish). - American Near Me - Milan, Illinois

We just had a Parrothead social ,they accommodated approximately 50 people. Everybody was very happy with their food. Their food was great. The service was awesome. Waitresses were on top of it ,Relaxed atmosphere. read more

Puts an automatic gratuity of 17% on every visit to pay their employees and employees staying longer. Pay your employees then not the customers job. Why pay 17% for garbage service. I was going to visit but now I won't. read more

This place was HORRIBLE i've never seen worse service. These people that ran it were a variety of ages and they all were disorganized, disrespectful, rude, and ignorant. I'm so disappointed because the place was a cute 90's looking place, but the servers never looked at you, never checked on you, forgot about you and would trade spots with another person to get away from you. My food was terrible so poorly made and rushed, but took ages to get to me. I then had to flag them down to just say I would like to order ice cream to sum up my bad meal, and they leave me and come back asking if I want the check? I then order my ice cream to just sit and wait 20 minutes for one scoop to have been forgotten about. I will never go back and their menus were a headache to look at all build your own adding up price for basic things. All in all do not recommend. read more

Would absolutely not recommend for anyone, horrible service in my opinion me and one of my co workers were the only people there and they still managed to screw up an order as simple as burger and fries 0/10 food disgusting read more

FINNS GRILL - By far the driest burger I've ever had in my life with non of the ingredient I asked for, let's not forget the old lettuce - American Near Me - Milan, Illinois

I placed a to go order in person on Saturday for my son. I had to send the kid back 3 separate times for items missing from the burger one being bacon which I paid 1.89 extra for. After the second time I asked the cook if she made it and why it was wrong. She said the lettuce wasn't on the ticket but she forgot the honey mustard. There were no napkins included. Finally after the 3rd item noticed missing I asked if there was a manager. The boy replied "well I can give you a refund or something " to which I said a partial refund is the least you can do. Which he did refund the sandwich only then to my surprise I get to the car only to realize a 4th ingredient was missing!! So I message Finn's on fb and asked for Finn or a manager to contact me to which they responded- a manger was there why didn't you ask for her. I stayed I did ask for a manger and was refused one. Then provided my phone number and asked they call me to discuss the issue. It's been 2 business days with no response. This place is a joke and the topper is they charged a 10% tip automatically smh wow! read more

the restaurant decor is nice Smells a little like a sewer inside food is below average ice cream is average just not my cup of tea if you order online like they charge gratuity read more

Finn's has been on my list to try for quite some time! They did a great job of hyping up their place on social media, I'll give them that! We made the 25 min drive from Bettendorf, and I don't think we will come back. First up, there were 2 other tables when we arrived at lunch on a Thursday, other two tables were eating already when we arrived. I decided to try the tacos, and when ordering I asked for sour cream on the side. The person taking the order said "of course, they always come with a side of sour cream ‍" Also ordered my son a hot dog. We paid, then took a seat. 10 minutes later the same worker came out and said they ran out of hot dogs, sorry! Offered us a few other kids meal options. The wait for food in total was just over 30 minutes. Remember the sour cream? The person who delivered our food sat down my tacos and said "I'm sorry, but we do not have sour cream, what we do have is too old to serve!" just an odd encounter. My tacos were just okay. Neither of the women working that day were overly friendly. The TV at our table was set to a judge Judy type show, the Velcro on the wall indicated there was once a remote there, but it was nowhere to be found. We asked to have the channel changed as it wasn't overly appropriate for our kids () - the woman working the front counter said, the remote should be somewhere! I don't know! We ended up stealing one from a nearby empty table, eventually. If you live nearby, I think it's a fine option for a quick meal, but I certainly wouldn't recommend making a special trip. read more

FINNS GRILL - a plate of cheese fries - American Near Me - Milan, Illinois

Really I wish I could leave 0 stars because it was just not good. Calling it trash is insulting to trash. Went with some friends. Got 3 appetizers. Mine was pickle spears, they earned the single star in this review, despite the fact that they were over battered. I also got a bourbon smash but I think they forgot to add the bourbon, it was disgusting, I never touched it after the 2nd drink and the waitress never asked about it. The menu was so overwhelming. It was all some weird form of build-your-own but with weird, limited options. For my meal I got a Finn's Filly Steak sandwich with some grilled veggies and cheese and buffalo and ranch. It was okay. The meat was flavored adequately but the veggies were soggy and the potato rounds I got as a side, although flavored well, were not cooked well. When the waitress checked in, my friends complained about their appetizers and again about their meal (which was completely wrong), and her response was "oh I'm sorry, okay" and then she'd walk away. We got charged for every single thing that was ordered despite the many issues and subsequent complaints. My friend didn't even eat her meal because they got it so wrong it was disgusting, and they still tried to charge her! After pointing this out, the waitress took the main course off but still charged her for the side; my friend was so over it by this point that she just paid it so we could leave. To top it all off, the atmosphere wasn't it. It was too loud, felt cheap and dirty. Save yourself the time and calories: don't go here. read more

Super food for a great price. I had the hot dog w/ cheese curds and my husband had a cheeseburger w/ fries. Friendly staff. It was our first time here but we will be be back. Totally! read more

FINNS GRILL - Hotdog w/ onions Boetje's mustard and provolone and a side of cheese curds. - American Near Me - Milan, Illinois

Service was less than impressive. There was a group of 3 that came in shortly after we did and they waited for around 10 minutes and not one staff came to talk to them. They took off, which I don't blame them. Ordered a beer and they served it in a small plastic cup. Not sure it would have held an entire beer. Too many choices when ordering food. Would nice recommend. read more

Always A+ customer service and great food! I've been to the candy store three times now. Joe was working the store today. Always friendly. Highly recommend checking out the grill and candy store. You won't be disappointed. read more

Awful service very long wait for food. Decor is weird as well. One waitress working with a trainee as well. They don't even know the menu & are employees. Refills ya that's a joke have to flag them down for that. Don't check on ya at all had to pay bill at bar cause wait is over the top. Do not recommend. You email the owner with no response as well. Don't think this will work out for Milan. Should have stayed where they were with a drive thru. Tacos shells not even fried or if so not enough. read more

Great food and service today! Build your own burger with tons of options and dessert if you want. Service was quick and the food was delicious. Each table had their own TVs so we were able to get the game on and watch during lunch. Also, had games to play while we waited! Great stop! read more

FINNS GRILL - Inside and menu - American Near Me - Milan, Illinois

Great little place to stop in. Simple plan: pick your protein and then have some fun with it. A lot of ways to change up your burger, chicken, or fish. Great value and great flavor! We sat outside and it only took about 10 minutes to get our food. Make sure you try the spicy corn nuggets they are awesome, and of course the ice cream! read more

FINNS GRILL - American Near Me - Milan, Illinois

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You can't find better prices. Very affordable and always enjoy our meal when we go. Recommend the cheddar balls.

First time here $11 for 1 piece of bacon and half of a old lettuce and didn't add my ketchup! I expected so much more from this place considering it was a small town food place and it seemed like they would care about what they served. They're over priced for sloppy food and tasteless fries!! Will not be coming back! read more

FINNS GRILL - a burger and french fries - American Near Me - Milan, Illinois

I don't think it will ever earn any Michelin stars, but Finn's Grill was perfect for a Saturday night in Milan when we wanted something close to home AND open after 8. The paper ordering system was a little convoluted. The cashier went over each one with us carefully anyway, then still made mistakes on our order. I got a burger that was a-okay and my boyfriend got a hot dog sandwich that he really liked. The onion rings were awesome, but next time we'll probably skip the cheese curds. The food is decent and the hours are great. We'll probably be back to Finn's Grill next time we're feeling too lazy to head further afield. read more

Horrible. I wish I could give this negative stars. I never complain when I go to a restaurants I'm extremely easy going. But this place is AWFUL. The food was horrible, we ordered the fried mushrooms for an appetizer, ate one and they were disgusting. The server came and asked how our appetizers were and we told her they weren't good, she asked why and we explained they had a bad taste. She replied "aw I'm sorry" and left them on the table. We proceeded to order our food, my food was made wrong, a steak sandwich which they covered in Boetjes mustard? So weird! So gross. The server asked how the food was, I explained and showed her it was covered in the mustard which i DID NOT order, she says "oh that's weird, I'm sorry" then when she brought the bill she proceeded to charge me for the meal. She also charged my husband for all his toppings on his flatbreads that's presented on the menu as free toppings. Paying $13 for a pizza then charged .89 for each topping on the pizza??? What?! I finally got my meal taken off but they still charged me for my side. A joke. I will not be returning ever again. read more

This place is great! They have really good food and the staff is awesome! They do so much for the community and have gone above and beyond during the pandemic! If you haven't eaten here, you must give it a try! read more

Finn's is an upgraded small town walk-up ice cream shop with a food menu including burgers, sandwiches, hot dogs and more. Service is quick and friendly. Prices are cheap for the quality you get. Finn's has done a great job of pivoting during the pandemic by quickly and aggressively shifting to online marketing, drive up and curb side pickup plus ample outside dining to ensure social distancing. Highly recommended. read more

The food is pretty mediocre, anybody can throw a burger on the grill and cook all the flavor out of it. However, I will classify this as food because it was filling but not impressive. read more

What a delicious little place to stop for a quick lunch! We were just traveling through town and Yelp guided us in the right direction! The burgers were fantastic and the effort in ambiance was appreciated! If I were ever to visit again I'd save room for the ice cream FLIGHT! read more

Great food. Nice little place to stop to eat. Had a pretzel bun grilled chicken sandwich. It was perfect. Only down side was toppings are extra. Outside seating. read more

I don't get it. My burger was so overcooked and dry. I of course didn't get all of the items checked on the sheet. I was blessed with a 1" portion of lettuce and no mustard. Due to being so overcooked it was just bland. Not offensive but not good. read more

Finns is very clean and has a great cook!! The fries were amazing and the cook made our meal perfect!! My only question is "why" the hamburger is a pre-formed frozen patty like you can get at the grocery store. All the ingredients "scream" for a great beef patty that is made "in-house" and of a great quality beef! Hamburgers are my very favorite thing is the whole world to eat. So this burger would be almost perfect if the patties were made and frozen in house. Just a thought!! The place is great! Couldn't ask for a nicer place to sit and enjoy a meal! read more

The inside of the restaurant is surprisingly nice but small. I liked the TVs in every booth & how we are able to customize & fill out our own order, it's different. The wait was long though, I'm not going to lie. In addition, all plates, cups, & silverware were paper/plastic. SUPER TERRIBLE FOR THE ENVIRONMENT. The pricing was really cheap for all I got. I would go there again, but not often if they continue using paper/plastic for everything. read more

I heard about this place on Facebook and saw that they recently started delivery service. I have never been to their actual location before so I can't comment on that, but wanted to give a review about my experience with the delivery. I called and placed the order and it went smoothly, was repeated back to me several times to make sure everything was correct which was nice compared to some places that rush through and end up messing something up. When our food arrived everything was exactly how we had customized it and tasted great! The hot foods were hot and the shake was cold. The quality of the food was good and the portion sizes were just right, not too little and not too much. Overall it was a great meal and we will definitely order from here again! read more

Great friendly local place! Stopped in for a Sunday lunch. Very friendly crew working! Love the fact that there is a tv at every table with choice of what to watch. Makes you feel right at home. read more

This place is hard for me to rate. I think the food is okay. It's not bad, not awesome, but okay. What I love about Finns is what they do for the community. They will often have free meal days where anyone can come and get a meal for free. They paid for a door replacement when another restaurants was smashed in. I would love to see more local small businesses help their community like Finn's does! read more

Amazing place to stop on a road trip!! Friendly staff and delicious options - quick and quality alternative to stopping at a fast food place

Constantly Running Out Of Things And Service Wasn't To Great. Wanted Deep Fried Chicken But Was Out So Instead Had To Have A Burger Witch Was Good But Not What I Wanted. Was Told My Delivery Time Was Around 12:35 Didnt Get The Food Until 1:20 And It Was Cold. Not A Bad Place, Food Is Good And Everything Is Priced Greatly. Just Needs To Improve On Keeping Things In Stock And Management. read more