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First off, I never leave reviews, but I feel compelled to warn others about my experience at Finn's Garage. I took my wife's SUV for a squeaky brake. Finn said I needed a complete brake job, which I agreed to doing. Afterwards, I took the car back to Finn three times because of a bad burning smell. He couldn't figure out what was happening. The last time, he said my front calibers were locked up and he has never seen anything like it. So he removed my front OEM calibers and charged me to replace them with aftermarket ones. In addition, my new pads and rotors were destroyed, so he charged me to replace those again. The burning smell continued so I took it to a different mechanic. What he discovered was shocking.. Finn installed the front brake pads in backwards, the inner and outer pads have different thicknesses so by installing backwards, one side of the pad was always locked up. Finn put my wife and kids at risk for weeks.. I went back to tell him what the other mechanic found and showed him the pictures, but him and his wife got nasty and refused to take ownership or offer any apology. They said they did nothing wrong and I'm the one that made the mistake by taking it somewhere else to look at it instead of bringing back to them. Keep in mind, I went back multiple times to have the issue corrected. They charged me to replace OEM calibers that were perfectly fine (never got back), two additional sets of pads, and another rotor. They refused to refund me ANY of my money. They asked me to leave their shop and never come back when I asked for a refund. I had to dispute some of the charges with my credit card company. I attached pictures of the rotor/pad to show how the brake pads were CLEARLY labeled "Inner" and "Outer" right on them, but you can see that the outside of the rotor has the "Inner" pad installed on the outside. This was a miserable experience, both for me and my wife. I couldn't believe the level of incompetence and deniability. If I was able to leave a lower star rating, I would.
***** PLEASE, PLEASE STAY AWAY FROM THIS PLACE ***** read more