My Car maybe cool for now, but I'm still Steaming!!!!…read more I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley

I have had quite a few services performed here on my vehicle's and it's been a very amazing local…read moreservice station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!!

This shop is pretty knowledgeable... Even moreso than the dealership. Dealerships never seem to…read moreknow, ending up replacing things that weren't broken as a means of troubleshooting. All the while your bill steadily climbs and it's still not fixed.

I live in Wake Forest, NC and am a senior citizen living on Social Security with mobility issues…read more My car is a 2011 Lexus ES 350, one of the best Lexus models made, which is why I own it. I need a really safe car. Previously I took it to another place in Wake Forest for regular 5,000 mile service. A few weeks ago, I had a problem starting the car in the morning. It took several tries to get it to start. I brought it in and was told it needed a new starter for $600 plus dollars - which is a fortune to me. A good friend recommended taking it to Import AutoPro in Wake Forest and left the car overnight. It turned out the KEY to the car NEEDED A NEW BATTERY. THAT'S ALL!!!! WOW!!! To be sure - I AM IMPORT AUTOPRO'S CUSTOMER NOW. THANK YOU!!!!!!!! Teri Friedman

They wanted $65.00 dollars labor to change a blinker bulb, I did it myself in 3 minutes at home…read more And they are the rudest people I've ever dealt with...just obnoxiously rude! They'll never see a dime from me or any of my family or neighbors!

I've been bringing my vehicles to Bayleaf Tire and Auto for 15 years and I'll never go to anyone…read moreelse for repairs or maintenance! Chris and his crew are good people. I highly recommend them.

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

These guys eat, sleep and breathe vehicles and vehicle maintenance. Their reputation for…read moreexceptional service, trustworthiness, and ability to accurately diagnose and repair cars is well deserved. I've been taking my 20+ year old vehicles (and a couple newer ones) to John West for a few years now on the recommendation of people from Next Door, and have had only good experiences. I'm grateful to have such a skilled, trustworthy and fair repair shop to entrust my vehicles to.

I took my sons 05 Z71 to this shop 4 times to get a wiring harness put on it to pull a trailer. 4…read moreTIMES! After being told it needed several parts to work (not true) it arrived back at the house with a new 4 prong harness to pull a 5 prong boat trailer. Upon calling to talk to Mr. West to get it straight he dropped 4 F Bombs on me like it was my fault. Then hung up on me. I do not suggest this shop nor do I talk to my clients this way. I have spent close to $300 with them and it still does not work correctly.

I have had several repairs done at Atlantic Tire and they were all done in a timely manner and at a…read morereasonable price. The staff is very friendly and helpful. I highly recommend Atlantic Tire and Service in Wake Forest!

Great mechanics!!. Thank you for taking such great care of my vehicle!. Susie is running like a…read morechamp.

UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

He stole my car...I had been using Dan for years and I had the need to leave my car for some…read morerepairs and short term storage..I went through a painful divorce..I checked on the car occasionally..it was in his possession for 18 months..finally got my life in order..it needs to be said..I considered Dan as a friend..and had spent thousands over the years on car repairs at his various shops..called him to ask about progress on the car and he told me he had sold it..he had to hire a lawyer and needed money fast...he said he tried to contact me but didn't know how..BTW..I was living in the house next door to the one he was raised in and he had been there and knew it BEWARE..I also was the chef for a famous politician at the residence..

Never would have found this place if the tow truck driver hadn't dropped me off here. The owner Dan…read morefixed my car while I waited and even had his partner drive me to the auto part store to get the part I needed with no markup so I wouldn't have to wait a day while he ordered it. Totally rustic and not even a sign to tell you where you are but incredibly honest and even told me to mail in a check to cover the repair.