I used this company for a couple of years. I LOVED their window cleaners, but their housekeepers left much to be desired. Most don't speak English, so it is challenging to communicate. In addition, the company must have a big turnover in employees, as I saw many new faces in my home on a regular basis, despite the fact that I requested a steady crew so I could try to train them to clean my preferred way.
The cleaning I got was really mediocre at best. Most of the time I had to clean many areas myself after they left, as soooooo many of the basics were completely overlooked. ( wiping down countertops, tub deck, appliances, dusting )
I called the owners of the company on multiple occasions POLITELY offering constructive criticism and telling them all that was overlooked, thinking they should know how their employees were doing. Not once did they offer to send someone back to clean what was overlooked, or offer a discount since I did not get what I was billed for. I finally gave up. I could not deal with the unsatisfactory work or the frustration any longer. I canceled their service.
I would definitely use their window cleaners again, but that is all.
I do NOT recommend their housekeeping services. read more