After what I can only describe as serious framing trust issues, finding Samantha at Fine Framing & Art Gallery was a breath of fresh air.
I previously had a pretty awful experience with a small framing company that actually ripped a piece of a family heirloom right in front of me. It was a piece that belonged to my grandmother. Needless to say, after watching a piece of family history get damaged before my eyes, I became VERY apprehensive about handing over anything meaningful to another framing shop.
Enter Samantha.
This time, the stakes were high. I trusted her with an extremely special and exclusive piece that I commissioned for my wife and had shipped all the way from Nairobi, Kenya. I was watching that artwork like it needed its own security detail.
From the beginning, Samantha put my mind at ease. She was timely, reassuring, professional, incredibly kind, and respectful throughout the entire process. Most importantly, she understood that this was not simply something I wanted framed. It meant something to me and my family, and she treated it that way.
As a parent, she gets bonus points too. She was absolutely wonderful with my kid and they got along great. That made the entire experience feel even more comfortable and personal.
The finished work and the experience completely restored my faith in trusting someone with pieces that are important to my family. Fine Framing & Art Gallery has officially become our trusted framing company.
Samantha, wherever y'all go, WE GO. You're stuck with us now!
Thank you for taking such great care of something so special to our family. Five stars without hesitation. read more