I don't like to leave a bad review on someone who's trying to make a living, but my service with…read moreQuality counts was not .The carpet had dirt areas around the chairs and sofa. I pointed out to Carlos that this was dirt and that I know it will come up and to make sure he gets this area clean. The dirt areas showed up the next day. I had specifically told Carlos that I wanted to make sure this didn't happen. I ended up using Dawn diluted with water and cleaned it myself! I paid for service that was not Quality. Before he came, I called the company to make sure they would be here at 10 o'clock, which was the time Carlos set up with me on the phone, Carlos said , that he would never say 10 o'clock. He would say 10 to 12. I had a at 11:30. I would not have set up an appointment between 10 and 12 for carpet cleaning. Ironically I have a text message from Quality counts saying my appointment was at 10 o'clock. I had explained all of this to prior but it did not matter. He agreed, to come after 12:30. I called their office around three to see if they were still coming. He said, he was still coming but he would call 30 minutes prior. He didn't call prior, but he did come. I hope they will use this information to improve their cleaning service And to be more understanding to their customers.

I've been a loyal customer for 5 years now, they always came through for me when others couldn't…read more Today I called for a cleaning and stressed I was only here for a week, the girl on the line told me she couldn't help me because they don't have anything till next week. God bless them that they are that busy, but I've spoken personally to the owner because of my rave review because of their loyalty to good customers . I'm not bashing them, but they really should train the phone person better, unfortunately I have to use someone else now and you lost a very loyal customer.

I have been with this agency for many years. Their customer service is horrible. The worst…read morecustomer service I have ever seen for something as important as your insurance. I can give you many many examples. Please contact me for more information.

This agency's sense of customer service is terrible. Having received a renewal notice for a policy…read moreI no longer needed, I contacted them by phone prior to the policy's renewal date. I spoke with an agent and told him clearly that we did not want to renew the policy. I continued to get renewal notices, which I ignored because I had told the agent that we were not renewing. Little did I know that auto policies automatically renew unless the insured gives written notice of nonrenewal. That seems crazy to me, but that's their position. I eventually called again about two months later and again told them we did not want to renew. They accepted that verbal notice over the phone, and canceled (without requiring written notice!!!!!), but not without charging us for the two months of insurance coverage on a scooter that hasn't been operational in over a year. For $30, they sent this to a collection agency. I also own a business. If something like this happened in my business, I would dig into my own pocket and pay the $30 to make the customer happy. Not Kevin Miller Insurance Agency. It's not the $30, it's the principle. I'll never use this agency ever again.

The worst attorneys that I have ever seen in the courtroom. It is pretty bad when the judge has to…read moreexplain the law to these attorneys. Susannah Savitsky is the most incompetent, unprofessional, and is only after your money. Susannah does not care about you. I wonder how many times it took her to pass the bar. Stay away from these two. attorneys.

I asked for help after Hurricane Ian because my landlord illegally locked me out after I lost…read moreeverything. I was promised help, and I was left with unanswered emails and delayed excuses. I was left homeless and penniless and filled with false hope and false promises.

They are almost impossible to deal with. Our billing is inconsistent and not correct for services…read morebeing provided. They do not keep their word and seems the left hand and right do not communicate. Our experience since signing up a couple months ago has been unsatisfactory when dealing with their personnel. TV and internet do work well. It is the Admin piece that is unsatisfactory.

Cancel Frontier returned all equipment six months later, they sent me a bill for almost $500, said…read moreI never received the equipment, would not work with me at all, very rude, customer service is terrible. Very, very, very dishonest company. All they want is the money because they must be hurting for cash. You've been warned. Do not get frontier Internet.

I recently subscribed to Frontier for my whole home package (landline, tv, wifi). The sales…read moreperson, Margaret, was excellent at her job and answered all my questions. Within a couple of days, a work crew came out and trenched my cable from their box to my house. Amol, the technician, showed up and did a fantastic job of installing the hardware and getting me set up. Phone, WiFi ... no problem. He tried to get me connected to the Frontier/YouTube set up. No dice. The app repeatedly showed "Oops problem is with Frontier, Try again later." Many tries later... nothing. Amol then called a human being in support (I didn't get her name) but she said I had to wait for 48 hours before anything would be done. She said she would call me back at 4PM on Friday (this is before noon on Saturday). Amol did everything he could. Well, Friday came and went. Nothing. So, finally I get fed up and on Easter Sunday, I tried the AI support on Frontier. After struggling with the concept, the AI referred me to a human being. And, no you cannot make this up ... Jesus appeared to me online. After checking and double checking he said that I was subscribed but the YouTube TV was not added to my plan. He said it was still "pending" and YouTube would have to connect me. He then gave me the YouTube help line. I contacted them. They asked if I had gotten the connection email from Frontier yet. I assured them I had not. They said will until you get the email from Frontier no connection will be made. So, I wind up in no man's land. I had great hopes for Frontier because of the great start. But disappointment reigns. Of course, according to my billing statement, I will be charged for the YouTube TV. The best advice I got in this whole process is: Do not turn off your Spectrum account until you are sure the Frontier account is fully functioning as it should.

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.