I recently came across this shop and was so impressed by their kind approach, politeness, and…read moreabsolute honesty. I was previously told I needed my brakes replaced, but Sammy's Auto Repair Centre put my car on the lift and showed me I still had plenty of brake pad left and didn't need a replacement anytime soon. I really appreciate their integrity. Their pricing is also amazing compared to other places and especially the dealerships. I will definitely do business with them again!

I have been going here for years. As a result of the continuing steller service I have been sending…read morefriends and family there as well. I would never go anywhere else and if you do, you need help.

Check Serge for Quick, efficient, professional and affordable service. Full assessment done to…read moredetermine work required with full disclosure to the client. I recommend 100%

The best service I've ever had in Ottawa. The owner himself was very polite, honest and very…read morehelpful and even went out of the way to clean my headlights and now they have been clearer than ever highly recommend this place and I will definitely be coming back if I need my car fixed.

This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

I took my car there for muffler issues as it was rattling they were able to find the rattle and fix…read morethe issue but took their time .. the price was a bit higher then it should have been since there were no parts replaced

great service and appreciate Brian my car drive like brand…read morenew after exhaust and muffler repairs

Best mechanic there is. HONEST, the most important thing in a mechanic. Fixes what needs to be…read morefixed only. Will let you know that somethings in the future will need fixed, but not now. Fair, trustworthy, prices by the books but will tell you if it is worth putting in the money into to your car. Dan is the very best. Have been with him since 1994. Always there when you need him or his advice.

Dan looked at the quote for work on my well used & loved Chev from a major dealership service…read moredepartment and suggested that he would do some testing to determine what work needed doing for himself. Dan has completed all the required work at a reasonable price, he made sure a part could not be fixed before ordering a replacement. Dan did the job less expensively and with fewer parts that the dealership quote to my great satisfaction. Thanks, Dan

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.