The credit union makes it so much easier to get loans, do banking, transfer funds, and everything…read moreelse I need to do touchless and on the go. I do not have to worry about having to be face to face or in person except for a few times when a visual in person identity is needed. My money is safe, and I know I am taken care of. There are a few processes that need to be refined, one being user friendliness of the online banking. I sent in an email request and after 2 weeks no one had contacted me. When I called, I was promptly directed- so for now - calling should always be your first point of contact. At first I was not happy with the change, some paperwork was messed up, and I had to get it corrected, but the correction was all done through phone, fax, and email. Right now my favorite location is in Carnesville, Georgia.

Iam writing this review about the... I am writing this…read morereview about the Glenwood branch of Peach State Federal Credit Union. I previously had an account at this branch and requested to close it. The representative assisting me told me she was unable to close the account at that time for some reason. I also clearly requested that I no longer receive statements, as I did not plan to use the account anymore. A few months later, I received a statement showing a negative balance and a notice stating that my account would be reported to ChexSystems. I returned to the branch to ask for an explanation. The manager informed me that even though the account had a zero balance, I was still responsible for statement fees -- fees I did not request and was not properly informed about. Overall, I had a very disappointing experience with customer service. It felt like there was resistance to closing the account, and the communication regarding fees was unclear.

Slowest counter service ever. Always 2 tellers working and tons of people waiting in line…read more Regretting using BOA for my business. I have to wait 20 min each time I make a withdrawal.

Please don't make an appointment to go inside and attempt a sizeable financial transaction. After…read morewasting almost an hour of our time with a "financial specialist" we finally got up and left and took our deposit down the street to Wells Fargo.

Literally the best branch I've ever visited. The staff was extremely pleasant; there are guards who…read morewill open the door for me every time I enter, and a guy who will greet me and ask how I am today. Even though I left my ID at home to make a wire transfer, the banker waited for me to return. Thank you so much for today's incredible experiences.

There's never enough employees at this location. How is it possible a bank cannot cash a check ? Or…read moremake a simple deposit. It's ridiculous, to be honest. Always the same thing with this BofA location. Not to mention the fact that the employees are happy to send customers away They don't even want to work here. Ridiculous.

This place has really grown and people are very friendly. Lots of new faces and the change is good!read more

I don't know what I should say to review a bank other than I just go there to use the ATM. I've…read morenever been inside of this establishment nor am I a member.

We were lured to Ameris by great customer service - 15 years ago…read more The last thing on this branch's agenda is customer service. Management, staff at this location - bottom tier. Arrogant, unhelpful. I think I need to get my money out soonest.

I don't have an account here, but I received a check drawn on this bank. So I popped in to cash it…read moreand was treated like a valued customer! Imagine that! Staff very pleasant to work with!

While the people rotate often and it is hard to rate a specific bank itself, I have been very happy…read morewith the people here and the bank overall. Having banked with Bank of America, Suntrust and others I have been more pleased overall with this bank over others. Pretty smart reps on the phone and in this location and feel like they are on your team personally and from the business side.

This bank is horrible. Not being able to get change for 100 bill and you are a bank is insane…read more Security purposes makes no sense. You have ways to check if money is real. There was a time anyone could go into a bank and change out cash. Banks have gone down the drain it seems. I would never open an account with a bank I can't even walk in and get change for money even if I don't bank with said bank. If I could give you 0 stars I would.

The associates here are friendly and helpful. They remember my name and welcome me each time I…read morecome. I like doing banking with them and have had accounts with them for more than 10 years. They have excellent rate on their credit cards of about 3%! They are also the perfect place to help build or rebuild your credit.

Two years ago we moved. I changed our address online. About 6 months after that I went into the…read morebranch to make a transaction, and they had the old address in their system. I changed it for a 2nd time in the branch. Last week I decided to close the account, so I went into the branch. They still had the old address. The teller told me I was wrong and I never changed my address. I had to wait for her to change my address for a 3rd time before she could close my account. She was rude, condescending, and incorrect. I'm glad I closed my account.

During this quarantine time, I made an appointment online to go to a branch for member services. It…read morewas easy and was out in 5 minutes. Another time, I went to the drive through. They had forms and pens at each station. It was easy and got everything I needed. So far, I've been satisfied. I have friends who referred me to get an account with them and I'm glad! 23/2020

This branch is very respectable and courteous to their customers. Very professional in every…read moreinteraction I have done with them. I recommend them.

So, I am looking for a new bank. I opened an account with PNC about 2 months ago. I like to make…read moresome deposits, make trips to the branch to interact with bank employees, etc. see how the service will be before moving EVERYTHING over. On Friday December 9 I had a very simple transaction to complete: $300 withdrawal. But, I did not have my PNC debit card so I went into the branch. The teller asked for my ID which I supplied, and she asked for the debit card. I explained that I did not have it on me. The teller asked for another debit or credit card. She walked away and came back and told me that my signature did not match and that I will need to update my signature card. ---------------------------------------- let me provide some context before i continue. The branch this day and time had nothing but BIPOC folks working. And nothing but BIPOC customers. The woman who was helping me appeared to be a relatively light-skinned Black woman but had a latin accent - I assume Dominican, based on the location. But, Puerto Rican, Cuban, etc. are possibilities. I do know that certain cultures have biases baked into them at a higher level than others. Some latin Caribbean cultures are famous for shunning darker skin. In fact, I literally just watched a Black Dominican grandmother refuse to allow her grandchild to play with a Black baby doll. (its what reminded me to write this review) So, the fact that the teller was BIPOC means does not mean she is incapable of being biased. ---------------------------------------- At this point, i read bias and I told her that If I have to do all that, then let's just close the account. I've learned what I needed to learn. Now, the way this branch is set up, I was sent to the middle of the lobby to process the account closure. The person greeted me, i told her what the issue was and I was talking at a normal level (in a room like that, voices carry), i was not being abusive, I was not cursing or anything of the sort - but i was definitely annoyed. at this point a South Asian man, Pakistani, Indian, or Sri Lankan, maybe, decided that he wanted to chime in from way cross the room that I am "playing the race card". I chirped back that he should mind his phxcking business, and he proceeded to hurl insults - ignorant, uneducated, etc. The Black woman, who had come over and appeared to be in a managerial position, went from wanting to help resolve the issue to noticing that i was calculating whether I going to beat the brakes off of this man in front of all these cameras, in a bank. South Asian dude kept yappin. I told him "well, you have to come outside". So, of course they called the police. I waited. My guess is that when i left, the Black woman told the customer that he should not have entered into the conversation. That was a dangerous thing for him to do. he had no idea what kind of day i was having. what kind of weapon i had on my person. he could have ruined multiple lives just by sticking his nose where it did not belong. The police came. and they went. Now, this customer has to wonder what will happen if I ever see him and there are not any cameras around. As for PNC. After speaking with the police, i went immediately to 2 other PNC branch. The first one did not do cash transactions, so I was going to withdraw via a cashier's check. Rep took my ID and 3rd party bank debit card and had no problem with my signature, in fact, he was friendly and talked to me such that i learned that i could access the atm via the PNC mobile app - so thats what i did. At the 3rd branch I went to for the day, i was able to make the withdrawal with no problem using my ID and 3rd party bank debit card. So, tell me why it was an issue at this branch..?? That teller made a subjective decision to put me through additional rigamarole. As for my South Asian friend, he can write a note of apology and leave it for me with the manager at the branch or he can live with the idea that he has no idea what may happen if i should ever see him again.

If you want to be treated as if you are trying to commit fraud, this is the bank for you…read more 1. They limit the amount you can deposit to your account in a month. 2. They hold deposits for 7 days (instead of 1) for new accounts, but won't tell you when you're opening an account. All the literature they give you states deposits will be available the next day, so they lie by ommission. 3. They also open a savings account without asking if you want one. You then have to argue with the representative as to why you don't want a savings account... even though you didn't want one in the first place. ..... I will stuff my money in a mattress before I get this Bank another dime.

I always enjoy going to Wells Fargo for their drive up ATM. Unfortunately this location does not…read morehave a drive up ATM. No worries more steps for my Fitbit. My review only based on this as I did not utilize any of the benefits of their tellers or inside services which I'm sure are awesome.

I'm so frustrated. I went into the drive through to deposit a check around 10:45 am. DT is…read moresupposed to be open 9-5. I had my license and deposit in the tube, but decided not to send it because no teller was behind the window for at least five minutes. I hit the call button. Twice. No reply. I used my cell to call the location, and I had to through customer call automated craziness trying to get a real person. A teller finally appeared and did my transaction while I was still on the phone in the automatic system. I fnally got a real person. I felt the manager needed to know the teller booth was unmanned and unanswered. (Perhaps put a sign in the window : yes, we're open, back in five minutes) But of course, the person was not at this location. She finally offered to transfer directly to this location. What a waste! I was on for 15 minutes and back into that circular call craziness: what acct, what do you need help with... I never got a person because the automated system could not understand that I wanted to talk to a real person. I will not go back to that branch. Customer service seems to mean nothing to Wells Fargo when you are unable to actually call the branch and reach a real person without having to go through a call center. It was very irritating.