Horrible customer service!! Margarie was continuously speaking over me. You can't listen and talk…read moreat the same time. Never visit this branch again!!

Tellers are nice and always there to help. Never have to wait long which is good. The best thing is…read morethe location

I do not bank with BOA however I had a n excellent experience at this branch-so excellent it…read moredeserves a review. I work for an attorney that wires proceeds and I sent a wire to BOA but didn't have all the account info. Danny was able to help me find this wire and get it placed in the correct account. Luis (branch manager) checked on us during this process. There was a very nice lady greeting the customers and she checked on me again when I left to make sure I got what I needed. Everyone had Excellent customer service. They Went above and beyond to help me. And once again. I am not a BOA customer. Would recommend this branch to anyone in this area because of how helpful they were to me.

Bank of America has chosen really bad decisions lately thinking everyone should be able to do…read moreeverything via ATM then decrease the number of tellers. Now the lines are very long, every day. BoA should bring the teller back.

I can not give this bank enough stars. My father passed away earlier this year and Jan Wells at…read morePeoples was extremely helpful at a really difficult time. Not only that, but she went out of her way to help my dad with some business matters the last few months of his life. Really refreshing to know a small personal bank still exists. We need more businesses like this.

Amazingly poor customer service. About 6 weeks back, as the POA on an existing account, I was told…read morethat the POA only begins once the account owner has died. Completely not accurate and fully opposite of when a POA is in effect. So now I went back in and a customer service person never even said, "Hello, how can we help you?" Did say, "Do you need something?" Wanted to say, "No, I just walk into banks all time to be close to money!" After she started talking to me, unmasked as she was, about 10 minutes into the conversation she said, "Have a seat" (and I thought those chairs were just for show!). Knowing I was the POA on the account, this woman would not give me any information until she spoke to the account owner, my 92 year old parent and she actually wanted me to bring my parent in, as immobile as my parent is! She finally agreed to talk to my parent by phone before giving me the info. She exhibited no real understanding if the purpose and power of a POA. When I asked her why she was not willing to comply with the legal status of a POA, she said the bank just preferred to do things differently. Different from the law? By the way, I know Jan Wells mentioned in the other review and I feel Jan would have handled the situation completely differently! http://www.legis.ga.gov/Legislation/20172018/170165.pdf.

I didn't know you could Yelp about banks, until now…read more We used to be Flagstar customers and then PNC bought them out. The other reviewer is correct, Flagstar had great hours but with the economy in the tank they could not be sustained. PNC still has good coverage. Friendly staff - Willie is GREAT!! - that always greets me when I walk in. There are numerous location in Georgia plus nationally also. Good bank that I have recommended, and will continue to recommend, to my friends and family.

PNC just bought out Flagstar, which I was very happy with. Luckily, they kept the staff at the…read morebranches and their customer service department is great. Good products at good prices. They don't have the old Flagstar hours, but the economy just can't sustain it anymore.

Run by a bunch of entitled, arrogant, @$$holes. Tried to deposit a check from my parents and they…read moreaccused me of forging the check. They didnt say it to my face, but when I called their customer service to complain, Michelle, acted with the same arrogance. She called the branch and they informed her that they thought the date was suspicious. Perhaps its sexist because none were male. STAY AWAY FROM THESE POMPOUS @$$HOLES!

What a terrible experience. They won't let you in the store but they let some people in the store…read more Okay fine with Covid no problem and they directing everyone to the outdoor banking...WHICH IS SOOOO SLOW! If you are directing 90% of your customers there, why aren't you directing staff there?! Takes 25 mins Easy to deposit a check. This is a terrible experience. I understand why you're directing everyone to the outdoor machines to get their banking done but honestly everybody is going to be there there should be multiple tellers handling this. There's like one teller managing 4-5lanes. Who plans this?! So frustrating. Don't go here if you can help it.

I want to say the location I'm speaking of is off old 41 in Marietta, GA…read more I know Georgias own is a credit union that Is predator lending Company and we are going forth to resolve the issue with them and our small RV loan we took with them. We have no idea what kind of loan we have? We were lied to about the interest rate. Michelle is the person we spoke with and she flat out lied to us. We paid on this loan for 8 months now and it has not gone down 600.00 but we have paid more then 2000.00 In Interest alone. Tell me how this is legal. We have never done business with Georgias own and we never will again. Please stop and really think before you conduct any business with this illegal credit union.

DO NOT BANK WITH GEORGIAS OWN they are a completely incompetent credit union. This branch is an…read moreexample of what NOT to do in banking. The people there are incompetent, rude, nasty, and not capable of handling even a simple transaction. I closed all my 8 accounts after 20 years (wish I had done it earlier) of erroneous fees, rude customer service, total incompetence of their staff, 40+ min wait times on hold for customer service and then having to hold another 30 minutes for a Manager because the representative couldn't handle my request. I remember before the current Management took over and they cared about their members. Well not anymore. They can only get more members by buying other credit unions because they are so incompetent they cant keep their longtime members!!! DO NOT BANK HERE!

Don't bank here they don't even know their policies…read more Our Club had just elected me as Treasurer/CFO and I need to change control of the checking account at Renasant over to myself. I called Renasant Bank and asked what documents they needed to change. Sherry McCallum (Branch Manager) indicated that a copy of the State Registration showing the change of officers and a copy of minutes of the meeting indicating the change of officers were needed along with my IDs. All information was provided. Now, Sherry is refusing to make the change until we hold a special meeting to specifically vote and record on whom to take off the bank account and whom to add. This is unacceptable.

Fantastic customer service and expertise, they helped us set up our finances as a newlywed couple…read moreand know us by name. It's nice for a local bank to recognize you!