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    Truist

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Truist

    Personal banking

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    5 months ago

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    1 year ago

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    People searched for Banks & Credit Unions 1,187 times last month within 15 miles of this business.

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    Peoples Bank & Trust - Our team provides excellent service.

    Peoples Bank & Trust

    (3 reviews)

    Amazingly poor customer service. About 6 weeks back, as the POA on an existing account, I was told…read morethat the POA only begins once the account owner has died. Completely not accurate and fully opposite of when a POA is in effect. So now I went back in and a customer service person never even said, "Hello, how can we help you?" Did say, "Do you need something?" Wanted to say, "No, I just walk into banks all time to be close to money!" After she started talking to me, unmasked as she was, about 10 minutes into the conversation she said, "Have a seat" (and I thought those chairs were just for show!). Knowing I was the POA on the account, this woman would not give me any information until she spoke to the account owner, my 92 year old parent and she actually wanted me to bring my parent in, as immobile as my parent is! She finally agreed to talk to my parent by phone before giving me the info. She exhibited no real understanding if the purpose and power of a POA. When I asked her why she was not willing to comply with the legal status of a POA, she said the bank just preferred to do things differently. Different from the law? By the way, I know Jan Wells mentioned in the other review and I feel Jan would have handled the situation completely differently! http://www.legis.ga.gov/Legislation/20172018/170165.pdf.

    The staff is very rude. Walked in to cash some saving bonds and was refused service. Was told I had…read moreto have an account with them. My ex-husband walked in with no bank account and got his cashed. I will not recommend this bank to anyone. I went to Region's Bank with no account with them and they cashed them for me. People's Bank is a sorry excuse for a bank. When it comes time to get a bank account I will use Region's Bank.

    Georgia's Own Credit Union - Buford

    Georgia's Own Credit Union - Buford

    (15 reviews)

    I want to say the location I'm speaking of is off old 41 in Marietta, GA…read more I know Georgias own is a credit union that Is predator lending Company and we are going forth to resolve the issue with them and our small RV loan we took with them. We have no idea what kind of loan we have? We were lied to about the interest rate. Michelle is the person we spoke with and she flat out lied to us. We paid on this loan for 8 months now and it has not gone down 600.00 but we have paid more then 2000.00 In Interest alone. Tell me how this is legal. We have never done business with Georgias own and we never will again. Please stop and really think before you conduct any business with this illegal credit union.

    DO NOT BANK WITH GEORGIAS OWN they are a completely incompetent credit union. This branch is an…read moreexample of what NOT to do in banking. The people there are incompetent, rude, nasty, and not capable of handling even a simple transaction. I closed all my 8 accounts after 20 years (wish I had done it earlier) of erroneous fees, rude customer service, total incompetence of their staff, 40+ min wait times on hold for customer service and then having to hold another 30 minutes for a Manager because the representative couldn't handle my request. I remember before the current Management took over and they cared about their members. Well not anymore. They can only get more members by buying other credit unions because they are so incompetent they cant keep their longtime members!!! DO NOT BANK HERE!

    Truist - banks - Updated June 2026

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