They fixed my engagement ring several years ago and it has hold up without any issues.read more

ONLY place I will take my jewelry or watches for repairs and batteries. They are SUPER FAST (doing…read morerepairs on the spot under 10 minutes!!) and so reasonably priced. I always bring cash because it's usually under $20 for small repairs and watch batteries. I haven't bought any fancy jewelry here, but I would definitely consider it looking at their small but cute selection of solitaire engagement rings. They are a super friendly family run business that I will always do business with & recommend to others. Oh- and they're closed on Mondays.

Was looking at engagement rings Jacob was so friendly and accommodating gave us space but still…read morehelped guide our decision!

Every time we come in it seems like we've been doing yard work or trying to get the #L3 Lee Lowery…read moreLegacy Boarding House up and running and we look like hobos! And every time they still treat us like family :-) highly recommend their ring wraps and talk to Jacob for all of your watch wishes ... especially for pre-owned!! You can't beat a family owned and operated, Aggie run establishment. Service is always top notch. Professionalism is over the top. Customer service is beyond compare.

Honest straightforward when selling some old jewelry at this store. Appreciate the treatment…read morereceived at this establishment.

8.13.25 Walking in here I will say they had some great…read morecoins and jewelry in there. -- Now onto my first experience with them. I came in for a SUPER quick and easy necklace repair. If it tooks someone 2 minutes to fix it, they are moving SLOW! I needed the little loop soldered back together that holds my cross on the chain. (Btw-it's sterling silver not gold) The gentlemen was friendly - but said it would cost me about $75 because they had to turn the machine on. Needless to say I was shocked. I also enquired about a ring that has 2 small diamonds missing. I was quoted $150.00 - $20 for the 2 stones and $130 for the labor. Again...shocked. *Now here is the interesting part to this review. I called on 8.21.25 and asked how much it would be to fix my cross and said this gentlemen said "no more than $25 and would take about 1 hour. I could leave it and run an errand or two and come back." I am very confused now. I would really like to do business here but now I'm just not sure. Still on the fence... If I decide to return I will update my review.

Honest & family owned. They've designed an item for me that was stunning & their advice about…read morepurchases have been very helpful

This is a wonderful Godly, family business; where customers become family too. Robbie has…read morebeautiful pieces to choose from or they can design something just for you.

I went there to ask about repairing a wedding set and after realizing the set was a total loss I…read moredecided to get my forever ring. Got an amazing deal and I was 100% satisfied. The girls did an awesome job putting the perfect ring together for me. I will be a returning customer.

We went here to look at men's wedding bands and were totally creeped out by the cheesy sales…read moreapproach. All the rings were marked up to ridiculous prices. As we looked at each one, we were told about the "great deal" the salesperson could offer us, which generally amounted to about 75% off the advertised price. For instance, when we asked to look at a ring advertised to be about $1,200, the sales guy said he could cut us a special deal and offer the ring at the low, low price of $300. Who does Samuel's think they're fooling? That ring was never worth $1,200. We went and bought a comparable ring at Gordon's non-sale price of $250. I feel bad for the sales people at Samuel's, because they do seem to be nice people who want to help out. I'm sure they know their customers aren't stupid and feel embarrassed about having to be a part of their company's manipulative pricing practices.

They are honest with pricing for a watch adjustment and can do it for free if it is an adjustable…read moremetal band. It took 30 seconds for changing the fit of it and they said it would only take 5 minutes for a band resizing. Strongly recommend for any watch needs.

Wonderful wonderful customer service. They had my watch working like new! We highly recommend…read moretheir quality services. They are the best!

Upon entering EZ pawn I was greeted by a gentleman that goes by Casanova. Casanova was Very…read moreprofessional and informative. When we got to negotiating , offered me a great price on my items. I was very impressed with how easy and simple the process was. 5/5 recommended!

Absolutely worst pawnshop in B/CS! I walked in to pay for my items I had in pawn, nobody even…read moreacknowledged me or welcomed me or even looked up to observe that a customer entered the store. I stood there for at LEAST 45 minutes before I was asked if I could be helped by 1 of the 2 employees behind the counter. When I complained about being ignored for so long, the employee got upset with me and shoved my money back across the counter and walked away from me, saying "I'm not dealing with this." Before I left home I called the store to ask how much I needed to pay and was told the wrong amount, so I had to drive back to the ATM to withdraw more money, meaning I went through all that, which was humiliating and embarrassing btw, for nothing. I will never go back

If I could go lower I would. I bought a LeVian diamond ring just over a year ago. It must have been…read morea Kay Jewelry special. I took it in for the 3rd time today. They said the diamonds kept falling out because the ring is "used". I just got the ring out for the second time a month ago and put it in for the first time today and a diamond fell out with in an hour of putting it on. She put in the repair slip that the ring was used but it was just polished and The antiquing was just reapplied the last time it was in for repairs.

Wow! I have been to over 10 different Kay Jewelers in 5 different states and hands down the…read morecustomer service provided by Nina and this store were the best. Nina took the time to hear my issues with Kay's computer system and found all my jewelry and made sure it was under my name so the inspection process will be easier for all of us going forward. While getting my ring checked in she took steps that I have never seen before to assure me that my jewelry was as advertised/purchased and how it would be tracked through the repair process so I knew I would be getting back what I brought in. This will be my preferred location as long as I am in Texas! The area mangers should be proud of this group and especially Nina.