The sales tactics (I don't want to call it customer service) is all passive aggressive jokey banter. Like going back a few decades to the 1980's and the way kitchen salesmen used to act. A hard sale, where they don't listen to you, don't think you've got even half a brain and just bounce off each other double teaming you whilst screwing their faces up at you as if you're daft. That's this place in a nut shell. Genuinely thought this kind of thinking had moved with the times, but the staff in here are all in their 50's/60's. and I can only assume they've listened to their own sales patter for so long now that they have become completely void of any self-awareness. If there's not enough money in it for them they'd rather you just walked out the door. They're just not capable of thinking rationally. I was made to feel worthless. I left, and went elsewhere. read more

Very disappointed in the service when my Jeep went in for an MOT. Apparently passed the MOT ok but cost in total was over £1400.00! Only to replace glo plug an headlight bulb. To add insult to injury, I was told cost per hour was £90 but was billed £95 per hour. When it was queried the person on the desk shrugged his shoulders and was totally disinterested!! No complaints about the sales person. P. S. the glo plug was broken during the process but no liability was accepted by staff. read more

Great Service and friendly staff, had a problem with my car took it in and got it back the next day with no hassle or fuss.

Unfortunately there wasn't an option for a zero star rating or I'd have given one. If these clowns were the last car dealership on planet earth I would still not use them. Inept sales, zero customer service, zero understanding of the vehicle's they sell, belligerent management. Is that enough? Do yourself a favour and stay well clear. read more

Not a good experience. Like car buying and service from British Leyland in the 1970's. Disappointment guaranteed. Why no zero star option on this site? read more

Good service and nothing ever a problem graeme and his team couldnt do enough for us keep up the good work

Shocking dealership, I put a Citroen C5 in for diagnosis of soot around the turbo, I received a call to say "it needs a new turbo at £1300" I queried the diagnosis as the car has only done 18k miles, took it to an independent garage they diagnosed a small leak from where the turbo joins the cat, charged me £20 to repair, soot now gone, total cowboys!!!!!!! read more