Me and my friend were enjoying our time in the toy isle causually on a princess bike. we rose from…read morethe bike for a small bit of time leaving it in the aisle but going back to it after a minut. the employee Craig.. was so very rude about the bike and having to put it back himself when we were there to do the same. My experience and my day were ruined along with my friends. I do not appreciate the service and i will surely not return, especially when craig is working.

Called to cancel my pickup order (you can't cancel them online 10 hrs before pickup? Why?)…read more Customer service finally answered and I was put in hold for 20 minutes. Ended up calling back on another phone to get someone to pickup. Why don't your phone lines ring back to somebody after a few minutes? Why didn't SOMEBODY notice a phone line blinking forever? This isn't the first bad phone experience I've had with this location. I HATE calling Walmart!!

Gayle and I stopped in once during our Spirit Lake stay last week, and we manage to come here every…read moretime we're in town. As we had done our main grocery shopping at the larger Hy-Vee in Spencer, our visit here was of the "touch up" variety. We know this store, which makes things easy to find and be on our way. Store staff was particularly helpful and we avoided being too OCD about expiration dates.

I cannot say enough about this HyVee and the employees of the floral department and deli. We live…read moreover 1600 miles away so I had to do our business long-distance. I called them on two different occasions, and each time everyone was fantastic and so very helpful...Amber, in The floral department, even sent me a photo of the flowers that were being delivered. Allan Hoskins Venice, FL

nice staff. clean store. it covers the basics. looks like they recently remodeled. try the boji…read morebbq ranch dressings in the front case!

Living in Spencer I watch their advertisements online and when I see the deals that make it worth…read morethe trip, I make a trip to the store. I discovered this store when driving by and saw a good price on Chuck Roasts on their electronic billboard. We stopped and I bought a bunch of meat to freeze. Very good beef and pork so far. They have a in-store bakery, deli, small produce department, and a good selection of merchandise. Some prices are high, but like I said I come to stock up on sale items. Have been back several times. Friendly and helpful employees.

We love this store! There are always good bargains and friendly staff! The meat counter is…read moreexceptional. It is full service, nothing pre packaged.

Went to get a postal money order cashed at the Hy-vee in Spencer, IA. Was met by either the manager…read moreor assistant manager who literally said he didn't have time to assist. We said we weren't in a hurry and could wait, to which he rudely stated that he would not cash it because he didn't have time. Will not be back. Customer service is officially dead.

Gayle and I were at the Spirit Lake Cabin last week. As our drive from Ames took us into Spencer,…read morethis Hy-Vee was a convenient place to buy groceries for our stay. This Hy-Vee is huge by small town standards, so learning the grocery store takes a bit more time here. We found everything we needed, but it did take a little more time to figure it all out. I like that Hy-Vee Liquors is attached to the main store and that the wine and beer selection is really good. In hindsight, we over shopped, maybe because we were hungry after a long drive. Our cart did include a bag of chips which were reasonable priced. Check-out was chatty and efficient, and soon we were on our way. Touch up shopping would be done later at the Spirit Lake Hy-Vee.

5 stars for Hy-Vee. Why you ask? Because they have my LAMB every time I go there. (And it helps to…read moreget a discount on gas) The produce there is a lot fresher than anywhere else and they have everything I want. Three thumbs up here.

I stopped by this location to see what they had and it's one of the most depressing Hy-Vee gas…read morestations in the state. The clerk didn't acknowledge me when I walked in/out and the bathrooms look (and smell!) like they haven't been cleaned in ages. This location needs a refresh sooner rather than later.

I am absolutely ASTOUNDED at how amazing this small town grocery store looks!!! The new owner has…read moregone above and beyond to remodel and update this hidden gem!! If there is ANYTHING you need, don't hesitate to ask! They will help get any product in that they possibly can! The employees always have a smile and are wonderful! The upgrades are ABSOLUTELY AMAZING!!!

When in small town Iowa, you might have to go without some of your normal delicacies! But I was on…read morea mission for something not to crazy! Kurig Decaf coffee pods! I ventured in on Christmas Eve and the store was busting out of it's seems with shoppers! The staff was rolling though, helping everyone with a big smile. I really enjoyed the shopping experience. And yep they had what I was looking for! I was stoked and I knew I got to play Santa with the purchase! All they wanted was a hot Decaf and they got it! Thanks Sibley Super foods, for the smile and the prize!