I have had one very successful back surgery by Dr Yam at Legacy Gresham, OR 3 years ago…read more I feel blessed to have had his intervention in dealing with my deteriorating spine and discomfort. He has earned his reputation, as a premier back surgeon!

The BEST surgeon, see's the problem and gets it fixed. He did my back surgery in 2010 and I have…read morenever had a problem since. So happy I was referred to him when he was in Walla Walla.

Hands down the absolute best family medicine practice I have ever experienced! Dr Weaver is the…read morebest Dr I have ever encountered period! He is phenomenal! He is kind and caring and actually listens! The rest of his staff is equally as amazing! I have seen all the Drs in the practice and there is a definitely a common theme that they are all very kind and caring!! The nurses always go above and beyond and are so sweet!! We just moved from Spokane and have had a lot of experiences with several different Drs and specialists and this practice is by far the absolute best!! I cannot say enough how happy we are to have found Dr Weaver and his staff!

I am so disappointed in the care I received from the staff of this office. They obviously have not…read morehad training to work with geriatric patients. The ladies in the front office don't care about their patients as much as they care about themselves. They can not answer even basic questions when asked. They do not do any follow-up on your questions either. I needed 2 papers signed and faxed to another doctor. It took the lady 6 weeks to send the 2nd page. SIX WEEKS to send a fax! I was naturally upset about having asked several times about the fax. I did throw a hissy fit in the office. But wouldn't you after 6 weeks? My other doctor kept asking about it. I would call Weaver's office. And then no follow up Nothing would be done! After my hissy fit, guess what? It got done! Then the office lady tried to lie her way out of it. She claimed she didn't have the right phone number. Don't you think that after being asked about that fax for 6 weeks she would have done some follow up to find out what was wrong? And the other office said they did get one of the two pages, so she must have had the correct number. She is not a nice woman. Nor does she do her job! She also didn't do two of my PA's requests for sending me to specialists. I had to ask about them also. One such referral I needed for a podiatrist. My PA wanted me to see one because I broke some bones in my foot. The office lady didnt put urgent on the request so they wouldn't make an appointment. So I found another podiatrist but he too wanted a referral. So I called Weavers office and asked for a referral. I was told the lady was home with a sick child. That she would send a referral when "she got around to it" and that might not be before my appointment with the new podiatrist. What would you think if your doctors office staff told you they would do their job " when they got around to it"? Wouldn't that make u angry, with cause? If your patients are unhappy and having to throw fits in your office to get something taken care of. Then I would say you have a problem with your staff. I was also over charged for one office visit. That never was resolved. I believe they owe me money that they over charged. And they add .cents to my bill every time and can't explain what the charge is for! I had other problems at this office, but this is enough for you to get the idea. I The nurses were all very good with me. They had training obviously. They always did a good job. Now, one more note for those that care about these things. All of the ladies that I saw, office staff, and nurses were "eye candy" types. Very petite, cute, and young. Enough said.

This is directed to 3rd billing party department. I lost my…read moredebit card which account was on auto pay. My bad for forgetting about my bill since it was on monthly ebill. Long story short I ran into an old bill a few months later and immediately called because I couldn't remember if I had paid off. They stated they sent to collections because of non payment. I told them had I seen a notice of late payment I would immediately would have paid. They said they emailed and called. I told them I don't answer 800 number calls, had I had a voicemail saying I was late-again I would have paid immediately! I asked who sent me email so I could research the email. She didn't know where email was sent from . I asked for manager and he too said he had no idea who sent out statement emails out. I asked to be removed from collections he said no out of his hands! I hung up and called the local accounting in prosser hospital who did a 3 way call and she got same answers. Prosser requested account be removed from collection which I paid in full so not to be bothered by 3rd party billing. PROSSER HOSPITAL PLEASE GET RID OF OUT OF STATE 3Rd BILLING - WILL GIVE YOU BAD REVIEWS FROM OTHER CLIENTS!!

I have to take a client to wound care. We have gone in many times to have wound taken care of on…read morehis legs. I cannot tell you how great everyone there is. They are very respectable and courteous. They are ready when we arrive and help get him into the chair to remove the dressing and clean and debride the wounds. They are all very fast and concerned with causing very little pain to him. On the occasion we could not make it to an appointment, They rescheduled with no problems. The doctors and nurses were very professional and explained everything to him prior to doing anything. I thank you for taking care of him.