I've been investing with Fidelity for years, both through my employer(s) and with my personal investments, and I've always found their online tools incredibly easy to use. But as I got closer to retirement, I realized there were some things I really wanted to sit down and talk through with an actual person -- especially retirement planning, the Rule of 55, Rule 72, and making sure I understood all my options.
I have visited the new Fidelity office a few times over the last 6 months and met with both James and Ben, and the experience was fantastic. The lobby is welcoming, you're offered coffee or a soda, and then you're taken to a comfortable area in the back where they take the time to understand your situation and answer ALL your questions -- without making you feel rushed.
Retirement is a big deal, and having people who can explain things, walk through the numbers, and help you feel confident about your decisions is huge.
I highly recommend James, Ben, and the Fidelity team. The online tools are great, but sometimes there's just no substitute for sitting across the table from someone who knows their stuff. read more