My initial experience with Fibrenew Rocklin was positive. He (Sam?) worked on our white leather couch and when he left all the damage was hidden. However, 8 months later, it is back to the original damaged condition. I have reached out many times over several weeks via phone, text, and email and neither Sam nor anyone from the company responded. I did get one text from them asking me to send a photo which I sent immediately, with no response or follow up from Fibrenew. The lack of communication and not being willing to discuss why the repairs did not last is not professional. My messages were polite and patient, but I was not treated with the courtesy of any reply. I wish they had told me up front that the repairs might not last. They should have made the effort to respond (at minimum) and/or try the repairs again to stand behind their services. read more

Amazing work! Sam answered my initial phone call and was very helpful. We sent him photos of our project via text and got an estimate right away. He was able to schedule us for an appointment that worked out perfectly for us. I'm amazed at how meticulous he works, even despite being in the hot garage on close to 100 degree days. He restored the steering wheel and leather seats for my husband's classic car and my husband is thrilled! So glad we found Sam and Fibrenew. Now we know who to call if we ever need leather restoration projects and where to send all our friends and family. He has a mobile service so he comes to you! Friendly guy, great attention to detail, reasonable prices, a local gem! read more

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We called Fibrenew as well as two other companies a few weeks ago and some other companies before that. Sam at Fibrenew was the only one to respond. I explained our leather sofa needs, shot Sam a few photos and he scheduled a time to come see us all the way down in Pocket. He was kind, courteous, incredibly knowledgeable, and very upbeat. He showed us pictures of his work, explained the process and gave us a quote. We were shocked at how reasonable the pricing was. He arrived to complete the project with his wife a week later. They did a fantastic job dyeing our sofa and giving us a protective flap to prevent further damage. Please give them a call for your leather needs. He is the best!! read more

Fibrenew Rocklin - Our sofa before. - Furniture Reupholstery Near Me

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I tried to get someone out to fix my leather in my car, twice. The first guy was in Placerville. He came out but didn't do the work.i tried to get him to s refuse a time to actually do the work but he ghosted me. So, I turned to the Rocklin location and they just pushed me/referred me back to Placerville. Now I see the Placerville guy is selling his business. No wonder he's working half-a$$ed. So.l, my review is for bad work ethics, poor communication, and terrible customers service. read more

We highly recommend Sam and Fibrenew! We were so impressed with Sam's knowledge, courtesy, professionalism, and complete honesty. He reviewed our two leather issues and took considerable time offering options, giving recommendations, and referring us to an upholstery company, as our tears were too far gone. read more

My experience was very similar to Bianca K. On a referral from my cousin, Sam came out to the house and looked at some stitching on my leather couch that was coming apart. He didn't have the right weight or color thread to repair it and said he would be back. Four months later I called and talked with Ashley. She apologized and called me back assuring me Sam would find the right thread and be back out in the next few weeks. That was again over four months ago. If you can't fix my couch, just tell me so I can move on. Don't keep stalling. I would not recommend this company. read more

Fibernew was responsive and came out ahead of schedule to repair my torn leather seat. He had to do a difficult patch job. The hole pattern was very hard to match, and other companies told me it could not be done. Finernew did a really good job of matching the hole pattern. While it isn't perfect, it's about as close as you can get to the original. Thanks for the stellar job. I'll call you again next time I need upholstery work done. read more

Sam did an excellent job of replacing a cracked and torn center console in our Toyota Avalon. His communication and price quote were outstanding. He took the old one out on a Thursday afternoon and he was able to install the new one on Monday morning. I would recommend them to anyone experiencing similar issues which they are known to resolve. read more

Fast and reliable service that I would recommend to my friends and family. Fibrenew is going to be my goto guys.

do not deal with sam or his assistant ashley. 3 months later my couch is not fixed . they dont return your calls or care about thier customers. they dont communicate and play games!. ive been so calm but im tired of waiting and being ignored. take your business somewhere else. read more

We just had two leather chairs restored and we couldn't be happier. They now look brand new. Both chairs had shiny spots where oil from our hair had penetrated the surface and our hands had lightened areas on the leading edges of the arms. Samuel painstakingly cleaned, then matched and sprayed the color before applying two protective coats to finish his magic. He is personal and professional. I cannot recommend him and his expertise more highly. read more

My car's leather seats had some old tears that were bothering me for a while, but I was afraid that it may be very expensive to fix it if I took it to a car dealer. One of my friends referred me to Sam, so I gave him a call. Sam was great on the call explaining the process and was very patient with answering all my questions. Sam came out to my place and fixed my car seats two days later. He was very attentive to details and made sure everything looked good. He ensured that I was happy with the final result, and I was! I no longer have to deal with the eye sore on the leather seats in my car, and Sam did an amazing job! His rate was very reasonable while providing high quality works. I would definitely recommend Sam to anyone who's looking to fix leather seats and furniture! read more

Our Toyota van had a small puncture in the leather seat. I called Sam and he answered the phone right away. He gave me a very fair bid to come to our home and fix the seat. Sam did an amazing job. He was very friendly and knowledgeable. I would highly recommend him for any indoor or outdoor leather repairs. He also mentioned that he does repairs on convertible car tops if detect early. read more

Thank you Sam for the amazing work you did on my chairs, ottomans, and loveseat. They look GREAT. I highly recommend you to anyone looking for leather rejuvenation. read more

I needed my leather couch sewn on a seam. Sam responded to me very quickly, quoted me a price, set an appointment. On the day of, he showed up on time got the job done, it looks great! I would definitely use him again for any leather repair that I would need in the future. In fact I already set up another appointment for other repairs. It was very nice guy and very friendly. read more

The vinyl upholstery on our boat was ripped, shredded really, and we'd tried to tape over the tears which actually made it worse. It looks wonderful now. I highly recommend them. Honest, skilled, on time, friendly and thorough. So glad we called them! read more

Sam was very professional and personable. The service and quality of the work are both great; as well as the value for money. I was definitely surprised by how well he was able to match the color of my E46 M3s interior. He took the time to explain the process and long term car procedures in order to get the most out of the leather reconditioning. I would definitely recommend Fibrenew and Sam to any car enthusiast looking to get their interior reconditioned. He is able to help with anything from cracks, tears, discoloration, etc. Thanks again Sam! I appreciate your help and great service! read more

Sam was very easy to work with and extremely nice. He took time to answer all of my questions thoroughly. I definitely recommend Fibrenew Rocklin for your reupholstery needs. read more

Rejected my request for a quote for a door panel repair on my '07 Mustang (vinyl coming off). Apparently NOT upholstery experts (as their website claims). :-( read more