These guys have been so helpful and honest. They were the second company we called, but they'll be…read morethe first from now on. We have a super uncommon swamp cooler on the roof of our house, and they searched everywhere to find replacement parts, and now that we know that they're not available anymore, they're helping me try to get the parts repaired. Definitely make these guys your first call when you need heating and cooling help.

I called Monday the July 13th to have someone come look at my AC. The temp outside was about…read more100-105 and my AC was not blowing cold air. I left a message hoping the company would call me back. It is Friday and I still have not heard from Altitude, so I called another company who came and did a great job analyzing and fixing the problem. I know Altitude has a high rating, and I was going to you them, but really can't give a customer a call back. There not that busy, bad customer service.