A microwave part was needed to fix an electrical problem. Nathan was attentive and found me the…read moreright part without hesitation and was very professional. The part was not easy to find.

Double D services were very busy at the time I needed the service but we made an appointment and…read morethe service man did show up on time. He was very helpful diagnosed my problem gave me suggestions of what I can continue to do to avoid it in the future.

I highly recommend this company. Vincent was very professional and helpful. My call was returned…read morewithin a very short timeframe and I received an appointment quickly. He explained the fees associated with my service call and was extremely helpful. Thank you!

I highly recommend this business. I tried this on a whim because the latch on the washer broke…read more You know you can't run a washer without a functioning latch anymore! I cannot be more pleased with the work that was done!

I will not use anyone else. Great Electricians! My total go-to. They get busy so sometimes I have…read moreto wait a few days, but I always get a great fix from a friendly, knowledgeable person. Friendly office staff, super workmanship. I feel completely confident in their abilities.

My circuit breaker tripped in the middle of the night. It was the breaker for my refrigerator…read more Unfortunately this happened in middle of the night. They sent their representative within hours. Some of the other companies I contacted would take days. L He was very personable. He explained everything that need to be done. The breaker needed replaced. The charge was very reasonable.

Just had a very bad experience with this business. The service tech was great, but, the person who…read moreanswers the phone was rude as can be. I will never use them again.

Laura came out and fixed my washer for me. Since I was having trouble finding some business to fix…read moremy Kenmore washer after Sears went out of business in Grand Junction, it has been hard to find anywhere that fixes Kenmore appliances. She let me know they fix Kenmore and all the other appliances. She arrived on time and was friendly, personable, knowledgeable and explained all that she was going to do as she did it. She didn't make a mess fixing the washer, so she didn't have anything to clean up. I recommend Appliance Service and Parts to anyone living in the Grand Junction, CO, area for prompt appliance repairs. I think they do maintenance on appliances also.

We were discussing the problem with my dishwasher when he ghosted me. I received a short text, "We…read moredon't repair dishwashers" even though we had been discussing the repair.

Needed my furnace fixed ASAP. Came right over on Friday morning, quoted me 1/2 of another company…read morehere in town, got right to the job and done in a day. Very, very professional. Will use him again when needed. You can't go wrong with Kenny. Clean up and quality. Knows what he's doing.

I would be inclined to trust this business. The service man answered the phone and took the time to…read moregive me honest help above and beyond what was expected. I think this is very rare in this day and in appliance repair in general. I am thankful.

Called Miller's about problems with our RV fridge. He took time to talk to me ;and ask about the…read moretype of malfunction I was having. Following day he showed up on time, with the proper replacement board and installed it and now our fridge is working better than ever! Wayne is very knowledgeable and thorough. He is a pleasure to talk to and a real craftsman! I recommend Miller's Appliance Service to anyone having appliance problems.

customer service is horrible, and also make sure you get the right part because this company will…read morenot return it! the guy up front was completely rude to my girlfriend and to me on the phone!

Reached out last year to ask about maintenance plans for our refrigeration and buying…read morerefrigerators. Jeff was initially helpful about what products would best suit us, he came out here and measured with Jeremy and they seemed eager to do business with is. Though they were more expensive than just buying online, we felt it would be best to buy local and to create a business relationship with someone who could routinely service our equipment. We bought nearly $22,000 worth of product and labor from them. On the delivery date, Jeff and Jeremy came out and very hastily put the equipment in the kitchen. Some of the guys that work here were available to help but they ended up finishing up as Jeff and Jeremy hastily left. They were supposed to put the shelves into the fridges--they did not--the single door reach in was not secured in place and pulled out whenever we opened it, in addition to this the single door reach in did not fit standard full sized sheet pans--which is explicitly what we purchased it for. All of this should have been examined and fixed/or begin the process of fixing before they left our ranch but they did not look into any of this. Once we noted this, I called Jeff to let him know. He responded by telling me to wedge a piece of wood on top of the fridge to secure it...He said he would look into what could be done about the refrigerator not being to spec and get back to me. He called me the next day and said that either we could return the fridge at our own cost in the same shipping box--which they ripped apart when unloading--we could have a rep come out to look at the fridge, we again would have to pay for that rep to come out and anything done to fix it, or we could keep the faulty refrigerator and buy another one from them...ALL of these options would incur more cost to us. When I brought this up to Jeff, that we should not be held liable for costs and APP should figure out how to remedy this issue, you know...customer service, his response: they also did not create this issue and they could not incur any of these costs either. Jeff tried to blame our crew for measurement discrepancies, stating that our crew is who measured for the refrigerator, even though he came out to the ranch specifically to measure for the unit and we have in person & over email discussions about that unit specifically being for full sized sheet pans--18"x26". Jeff and I had phone calls where he repeatedly questioned if I was "putting the sheet pans in the right way"...there is only one way to put them in, that I needed to close the door harder, and would state that this is not his fault and offer no solution to a problem that he should have taken ownership of. He eventually came out to look at the unit himself on May 29th, and noted that there was a slight warping to the door and that this would be a manufacturer issue. He texted stating that he had started a claim on June 2nd then I did not hear anything from him for over a week. I texted him on June 10th asking for updates and he did not respond to me. So on June 11, I wrote him and the other emails associated with that business a formal email requesting the claim #, claim rep, claim date, etc. basic information that should be relayed to any customer. Within a few minutes, Jeremy called to state that they had been working on the claim this whole time and that they had not forgotten about us. I asked for claim info but they could not give me that, which was odd since they had been working on this claim daily for a week. Jeff texted me on June 16 with some info about the claim and that True would be reaching out. I spoke with Jeremy over the phone June 17 and he essentially told me that they are no longer dealing with us and we need to talk to True directly. $22,000, over month with a faulty fridge and no customer service from APP. We will never used this company again and we would advise you to look elsewhere. No ownership of mistakes or oversights, sloppily done install, unnecessarily combative management. They will take your money, then leave you when you need their help.

A man from Genesis Appliance Service came out to look at my oven. The temperature kept dropping. He…read moreordered parts, and I paid him $587.00 to fix the issue. He replaced multiple parts, and shortly after, my oven still would not hold a temperature. I called him, and he said he would get back to me once he had an idea of what the issue might be. I reached out a second time, spoke with him again, and he said he would get back to me. He never did. I reached out a third time and spoke with his secretary; she said he would get back to me, but he never did. This incident happened right before Thanksgiving. We gave him grace because of the holidays and hoped he would make it right, but he never did. Today, we have never heard back from him, and we would have been better off taking that money and purchasing a new stove. We were just trying to support local businesses. Save yourself the time and money, and purchase a new stove instead of going through the waste we endured.

The tech William asked my wife unprofession questions and was caught in our in our bedroom and when…read moreasked if he needed help and why he was in there he didn't answer and shook his head real fast over and iverd real fast in form of NO. He also then was in hurry to finish the job. He was late and I heard him talking on his phone arguing with someone. I think his name is William. They are some very dishonest people and crooked in my eyes.

Twice these guys have helped us install several appliances even though they were purchased…read moreelsewhere. Really appreciate their help and professionalism.

Very helpful guys…read more Will deliver an appliance and remove your existing one excellent customer service love you guys