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    FFL Silicon Valley

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - FFL Silicon Valley

    Life insurance

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    Catalli Insurance Brokers - Catalli Insurance Logo

    Catalli Insurance Brokers

    (67 reviews)

    What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

    Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

    Nicole Daman Insurance Services

    Nicole Daman Insurance Services

    (27 reviews)

    Santa Teresa

    I would highly recommend Nicole. She explained all plans related to Medicare and provided a great…read morepresentation that provided so much clarity. She also was very patient with me and all the questions I had ! Thanks Nicole!!

    I left a voicemail for Nicole Daman. One minute later her compassionate Assistant, Kimberley,…read morecalled me. She was concerned about my tone of voice, which was that of a weary individual about to surrender to the conglomerate we know as the health insurance industry in the United States. For 42 of my 60 years, I've been beset by chronic illnesses whose difficulty in treating never aligned with the "If you can't fix it, toss it" training that many doctors receive in medical school. I've fought through a labyrinthine system that promotes profit over patients and is largely indifferent to the chronically ill who, as I, have mostly lived their lives in hospitals and clinics and whom our culture of materialism has branded non-productive, lapsed capitalists who do nothing but suckle at the perpetually shrinking bosom of public assistance. Nicole got on the line; she listened with palpable interest. She was respectful and resourceful. She made calls on my behalf and stayed on the line with me as we talked with various patient support representatives about helping me escape what I believed was an untenable, health insurance nightmare. I had reached out to doctors, nurses, and supervisors, and other staff at a clinic I had sought treatment at for 34 years. No one acknowledged me; I was a ghosted ghost. Nicole, with her extensive and ACCURATE knowledge of the workings of the health insurance conglomerate, found a solution so I could begin to access the care I needed. Nicole was immediately responsive and proactive when health care professionals turned their collective backs on me. Nicole saved me. She is a beacon for those struggling in the relentless sea of the avaricious, often discriminatory health insurance system. Please, if you're thinking there's no solution on your horizon, call her. Call her. Nicole will gladly and more than competently assist you. Living with chronic illness and attempting to navigate alone is demoralizing. YOU WILL LOVE AND LEARN FROM NICOLE and wonder where's she's been all your life.

    FFL Silicon Valley - lifeinsurance - Updated May 2026

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