Quick response by email and provided different quotes for an Umbrella insurance…read more so far so good.

Very happy with Acrisure - Jaime was super responsive and helped me with four separate but related…read morepolicies (mixed use rental / homeowners, earthquake, and personal umbrella + excess). Other brokers said they could not find a carrier for some of these and my current carrier on the personal umbrella was excluding critical coverage. But Jaime found solutions for all of my needs with high quality carriers at very competitive prices. Entirely satisfied with the service and will go back to Acrisure with any future needs. Thanks Jaime!

Joe from Peterson & Grantham helped me navigate a complex home insurance search after my renewal…read morepremium jumped significantly. I was comparing multiple carriers and brokers simultaneously, and Joe stood out for his responsiveness, attention to detail, and willingness to dig into the specifics when I had hard questions. He corrected data errors quickly, explained coverage differences clearly, and got me bound on a CIG policy with better coverage than my prior Travelers policy, saving me over $1,000 a year in the process. Smooth from start to finish. Highly recommend.

Joe is great! Super responsive and knowledgable and helped me find a policy for a home that is a…read morebit harder to insure.

Aaron's team is wonderful to work with. Recently Bridget helped me switch over our car insurance to…read moreour new car. The experience was seamless and she was very helpful! I recommend Aaron Sessions and his team for any of your insurance needs!

Aaron and his team are great! He has an all-star in Krista. Anytime I have a question she is on it…read morewithin minutes and helps me immediately. Aaron personally calls me back on claims walks me through the process. Could not ask for more.

I'm very grateful that Bryan helped quote my multi-unit properties…read more Although I ended up going with another agent and policy, he was always very friendly, helpful and knowledgeable. He was also a great communicator, and I would absolutely recommend him and his company.

Ella Escarez is what excellent service is all about. She responds promptly, ensures all questions…read moreare answered as well as guides the customer along the process when she detects uncertainty on their part. Yes, I experienced all that working with Ella at Lets Insure. Farmers doubled my homeowner's insurance premium so I had to shop for an alternative. After calling around for days without success, I was about to give up. I thought I'd never find another company offering homeowners policies in California but thank god somebody told me about Lets insure. And thanks to Ella now my stress is gone. May they be very successful and go far!

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Angela and her staff are incredibly professional, friendly, and quick to respond. We needed to…read morefind a new insurance agent when our prior agent passed away. Angela's staff was great to work with when we had to make a quick insurance transition. Angela is high energy, and smart. She takes a global view on insurance needs and has a business oriented mindset while still being very personable. She also has a great network of referrals for non insurance needs. We worked with Keily who is super organized and wonderful with managing chaotic situations and tight deadlines. I highly recommend working with her if you can. Giselle is another person who works in the background making sure we don't miss any deadlines or paperwork. She is a great detail oriented person. Pros - Know insurance details and can explains complicate issues in understandable terms - Great pricing on policies - Smart staff - Very responsive - Friendly - Not pushy Cons - Not doing any new apartment policies due to California insurance market

In my 15+ years as a customer of Angela Frangieh's State Farm office for auto insurance, the…read moreservice has always been exceptional. Angela and her team are professional, responsive, and genuinely caring. They treat you like family and take the time to explain everything clearly. It's rare to find this level of consistency and personal attention these days. Highly recommend!

I started off with a good experience, as soon as I had a car accident that I was not at fault of!…read moreMy rates went up (understandably because I got a newer car) the only odd thing is is that my rates have been fluctuating EVERY MONTH. Even an agent there was confused and said that my rate should only change every 6 months and they would call to ask if im okay with it! Ive been told that I will have a "spread" that will only happen for 3 months (which I did not authorize) and it would stop but it has not! And since then had no explanation and continuously been told id get a call so they could explain and I've gotten no calls. I also have repeatedly texted and called and asked them to stop my life insurance and they said they would yet I'm still getting charged. In the photos included, the fluctuating charges are shown. Update: The charges were explained and the agency owner contacted me and worked with me to try and resolve the issues I had. It seems alot was out of the staff and agencys hands so I dont blame them . I still will say that I dislike that Statefarm gave me alot of these problems and confusion when it came to monthly payments as the amount I paid every month wasnt constant, it was explained to me that this is because it takes a while for the system to process discounts and account changes, which the system to me was a but frustrating, and confusing to work with , it had caused me worries of being over charged and I decided to move to another insurance company that ended up being alot cheaper. I just hope that Statefarm as a whole resolves these issues with the system and when someone speaks to an agent that charges will be clear to the customer before they begin to pay , id like to have my charges laid out so I know what to expect, when changes are made , I assume that would have to take a change in the system to make it process changes in a timely manner so it will make it both clear to staff and customers. For now if your a customer and worried about this , I would stick to either no auto pay or semi annual/annual payments. Again I did have the Agency owner reach out to me and explain everything, although it was still confusing from what they told me its not their fault so I dont blame them.

Harold and Alexander have been providing excellent service to me and my family since we switched to…read moretheir office.They are quick and seamless in following through with requests, set us up with great coverage/rates for auto, life & my home and are very personable to work with. This office is HIGHLY RECOMMENDED!

I always enjoy dealing with Joe's office for the past 10-15 years as reps come and go but the…read moreservice remain outstanding. When one person is OOO, another person slides in her place. I like that kind of service especially if I have both home and auto insurance tied together. Despite rate increases due to California wildfires, I stayed with Joe's office staff as they are very pleasant folks to deal with. Kudos to the staff of Joe Frangieh in San Jose while I reside near Oakland

Joe and his team always pick up the phone, which is not the case with our other insurance company…read more They really care, have good rates and always have time to answer all of our questions! I highly recommend.

I have been a long time State Farm customer and Rick has been one of the most engaged Agents I've…read morehad. He (and his team) have helped me set up new policies, make adjustments to existing ones and been there for all my questions/concerns along the way. I was impressed that he suggested a conversation to chat and understand what was going on in my life. I appreciated that he didn't sell hard; instead he listened and if I asked, he'd share about the products that may help. Recently I needed special event insurance. While I didn't see it on the company website (to be fair, I didn't look super close), I emailed Rick to see if by chance it was. Not only did he have it, but it was an endorsement to an existing policy -- so it was a better deal than getting it somewhere else. I have multiple policies with Rick and have been a part of his agency for about 2 years. Highly recommend!

If you are looking for a great agent and team, I encourage you to reach out to Rick. He became my…read moreagent after an accident and my agent at the time was just not there for me and he took charge and handled my needs and since then he had helped make sure the rest of my insurance needs have been met and every year, he calls to go over my policies to make sure they are up to date and make necessary changes. I never feel ignored. His staff is also amazing. I can also text with questions, and he is responsive every time. Thank you for what you do.

Having been in the insurance industry for over 26+ years....my expectations for service is high…read more Frank and his staff are over the top professionals. I would highly recommend Frank Mercado at Allstate!

Frank gave me the best customer service experience ever. He's such a kind and helpful guyread more